Taranker.Com Logo
Zapiet ‑ Pickup + Delivery logo

Customer reviews: Zapiet ‑ Pickup + Delivery

Develop by Zapiet

Reviews (1,772)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive impression of the "Zapiet ‑ Pickup + Delivery" app, highlighting exceptional customer service and the app's ability to streamline local pickup and delivery processes. Many users have found support staff particularly helpful in resolving issues promptly.

Key Strengths

  • Outstanding customer service with rapid response times.
  • Comprehensive and intuitive features for managing local deliveries and pickups.
  • High degree of customization and integration, including with other apps.
  • User-friendly interface with easy setup and usability.
  • Consistently efficient in resolving problems and offering useful solutions.

Common Concerns

  • Occasional bugs and glitches, especially with order dates and notifications.
  • Some features are only available on the premium plan, which may feel restrictive to smaller businesses.
  • Integration issues with other Shopify apps causing delays.
  • Support for non-English languages is limited.

Final Thoughts

Overall, "Zapiet ‑ Pickup + Delivery" is highly valued by businesses needing efficient solutions for local delivery and pickup management. The app's robust feature set and stellar customer support make it a reliable choice for many merchants, although minor bugs and premium feature restrictions can occasionally cause inconvenience. The app is especially recommended due to the quick and effective resolutions provided by the dedicated support team.

Suzuya Patisserie

Mar 21, 2025  on Shopify

Amazing app and especially customer service is great!

Magic World Flowers

Mar 21, 2025  on Shopify

Issue solved thank you!

ChagaRoot

Mar 20, 2025  on Shopify

Vianney USA

Mar 20, 2025  on Shopify

Es muy práctica para ofrecer la opción de pick up, es fácil de configurar, utilizar y la atención a clientes es muy buena. Gracias a Ana que me apoyó resolviendo mis dudas.

Elegant Impressions Bakery

Mar 19, 2025  on Shopify

I had some issues with my zip code rates for delivery and Angelo helped me out. He was so patient. The customer service is amazing.

Excellent Florists

Mar 19, 2025  on Shopify

If I could recommend someone for receiving a raise, it would be hands down Jessica. She was super helpful, patient and very knowledgeable and she also made it easy for me to understand what I wanted and what I could do with the app! Keep up the amazing work you do!

Brown Sugar Bakery Chicago

Mar 18, 2025  on Shopify

Leo is awesome

Belle de Jour Florist

Mar 18, 2025  on Shopify

Absolutely beyond what I was expecting competencies and kindness Thank you very much

House-of-Blooms

Mar 17, 2025  on Shopify

Foam Party Hats Inc

Mar 17, 2025  on Shopify

great support with any inquiries on the app

Zed Gifting

Mar 16, 2025  on Shopify

Incredible support - so swift & helpful. Got it all working despite being completely untechy!

Miette Boulangerie

Mar 15, 2025  on Shopify

Diddle and Zen

Mar 14, 2025  on Shopify

I am so impressed with customer support. I was having issues installing everything properly. We are a flower and gift shop and we need to be able to offer delivery/pick up and shipping. We also have charges for delivery based on zip code. It's a bit complicated and Zapiet jumped on and helped me work through everything so that it not only functions the way we need but it also looks great and is intuitive for the customer. Highly recommend!

Delski's Prime Meats

Mar 13, 2025  on Shopify

WOVO Store

Mar 13, 2025  on Shopify

Assistenza SUPER!

My Home Park

Mar 12, 2025  on Shopify

A supremely useful app. We mainly use the scheduler feature but it's essential for our shop. This group has easily some of the very best customer support as well, so if you have questions or any issues you can expect personable, considerate and thorough support pretty much any time of day. Really great!

Jess Pies

Mar 12, 2025  on Shopify

The app allows you to be able to customize how you want to engage with your customers through store pick up and delivery options. While it took some getting used to the app set up at first, the customer service was 5 star and they were available and easy to work with. They went above and beyond to fix the problem. Highly recommend.

CERES Fair Wood

Mar 10, 2025  on Shopify

Little Totler - Healthy Ready Meals

Mar 07, 2025  on Shopify

Ratios

Mar 06, 2025  on Shopify

Scroll to Top