Taranker.Com Logo
Zapiet ‑ Pickup + Delivery logo

Customer reviews: Zapiet ‑ Pickup + Delivery

Develop by Shopify

The Click & Collect app simplifies local pickup for Shopify stores, enabling customers to buy online and collect in-store. This review covers its features, pricing, and real user experiences to help merchants decide if it fits their needs.

Reviews (1,429)

Overall rating
4.9

What Merchants Think

Merchants generally have a positive impression of the "Zapiet ‑ Pickup + Delivery" app, highlighting exceptional customer service and the app's ability to streamline local pickup and delivery processes. Many users have found support staff particularly helpful in resolving issues promptly.

Key Strengths

  • Outstanding customer service with rapid response times.
  • Comprehensive and intuitive features for managing local deliveries and pickups.
  • High degree of customization and integration, including with other apps.
  • User-friendly interface with easy setup and usability.
  • Consistently efficient in resolving problems and offering useful solutions.

Common Concerns

  • Occasional bugs and glitches, especially with order dates and notifications.
  • Some features are only available on the premium plan, which may feel restrictive to smaller businesses.
  • Integration issues with other Shopify apps causing delays.
  • Support for non-English languages is limited.

Final Thoughts

Overall, "Zapiet ‑ Pickup + Delivery" is highly valued by businesses needing efficient solutions for local delivery and pickup management. The app's robust feature set and stellar customer support make it a reliable choice for many merchants, although minor bugs and premium feature restrictions can occasionally cause inconvenience. The app is especially recommended due to the quick and effective resolutions provided by the dedicated support team.

MadyCakesBakery

Oct 14, 2025  on Shopify

Incredible support and helps the company tremendously.

The Curry Creations

Oct 14, 2025  on Shopify

Excellent customer service. Betty did the wonderful job. Very professional, knowledgeable and prompt. She went extra mile by checking all the perameters and finetuned everything. Go for Zapiet, you are in good hands!

Deerfields Bakery

Oct 12, 2025  on Shopify

Corrina's Corner

Oct 09, 2025  on Shopify

Our checkout situation is pretty unique and we initially had some challenges transferring our setup with Zapiet. Support was quick to help us when requested. Jeanette was able to hold our hand the whole way through and like a wizard had everything working. We are mainly very impressed by the support, voice calls, screen sharing and friendly staff. App works great, some Shopify limitations forced some changes/sacrifices specifically when using with a subscription app.

FOODSB2B

Oct 09, 2025  on Shopify

Jessica, in support Team, was extremely fast in terms of response and solving the issues that I was having. App is overall recommended.

YELLOW SUB TRADING

Oct 09, 2025  on Shopify

Petee's Pie Company

Oct 08, 2025  on Shopify

Clean River Juice Bar

Oct 08, 2025  on Shopify

My Store

Oct 07, 2025  on Shopify

Excellent functionality and great support from team!

Farmgate to plate

Oct 07, 2025  on Shopify

Great customer service!

The Curry Creations

Oct 06, 2025  on Shopify

Excellent customer service. Jessica did the wonderful job. Very professional, knowledgeable and prompt. Go for Zapiet, you are in good hands!

Chef's Garden Catering & Events

Oct 05, 2025  on Shopify

I Heart Brownies

Oct 03, 2025  on Shopify

Zapiet has been integral to our businesses specific needs in regards to pick-ups and deliveries. It works so easily with Shopify, it is intuitive to use and if you have issues you can't resolve yourself, the support team are always great and the issue is fixed. We love it!

betrbowl, by Pet Planet

Oct 03, 2025  on Shopify

Communicative. Friendly. Helpful and willing to do what it took to get the job done. So grateful for Sandy!!!

Grill House Culver City

Oct 03, 2025  on Shopify

Great app, great support

FamilyChef

Oct 02, 2025  on Shopify

betrbowl, by Pet Planet

Oct 01, 2025  on Shopify

helpful, friendly, stuck with me all day (my night) Betty was AWESOME

Ottawa Valley Meats

Sep 30, 2025  on Shopify

Sandy was very helpful and quick to pin point the issue I was experiencing even though it wasn't zapiet causing the issue .

The Flower Bar Co.

Sep 29, 2025  on Shopify

Amazing support!

Party Affair

Sep 28, 2025  on Shopify

Scroll to Top