Taranker.Com Logo
Zapiet ‑ Pickup + Delivery logo

Customer reviews: Zapiet ‑ Pickup + Delivery

Develop by Zapiet

Reviews (1,772)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive impression of the "Zapiet ‑ Pickup + Delivery" app, highlighting exceptional customer service and the app's ability to streamline local pickup and delivery processes. Many users have found support staff particularly helpful in resolving issues promptly.

Key Strengths

  • Outstanding customer service with rapid response times.
  • Comprehensive and intuitive features for managing local deliveries and pickups.
  • High degree of customization and integration, including with other apps.
  • User-friendly interface with easy setup and usability.
  • Consistently efficient in resolving problems and offering useful solutions.

Common Concerns

  • Occasional bugs and glitches, especially with order dates and notifications.
  • Some features are only available on the premium plan, which may feel restrictive to smaller businesses.
  • Integration issues with other Shopify apps causing delays.
  • Support for non-English languages is limited.

Final Thoughts

Overall, "Zapiet ‑ Pickup + Delivery" is highly valued by businesses needing efficient solutions for local delivery and pickup management. The app's robust feature set and stellar customer support make it a reliable choice for many merchants, although minor bugs and premium feature restrictions can occasionally cause inconvenience. The app is especially recommended due to the quick and effective resolutions provided by the dedicated support team.

Neighborhood Wines

Oct 20, 2024  on Shopify

very helpful customer service

Yarra Valley Cherries

Oct 19, 2024  on Shopify

Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!

Easy Congelados

Oct 19, 2024  on Shopify

Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.

Holon Kosher Foods

Oct 14, 2024  on Shopify

The support was super helpful and was able to resolve my issue. Great job!

Marigold & Grey

Oct 10, 2024  on Shopify

Mili Mendez

Oct 10, 2024  on Shopify

Excellent application with first class support. A must for anyone running a Shopify store

Fassler Gourmet

Oct 10, 2024  on Shopify

Betty was very quick to assist on my inquiry and the matter was resolved promptly within the day. Appreciate the help!

Lindner Entwicklung

Oct 09, 2024  on Shopify

App does what it should. The support is exceptionally good, very helpful and solution-oriented.

Nectar Flowers Ottawa

Oct 09, 2024  on Shopify

This app and the tech support are life savers for any business with delivery dates! Love love love. We used to be with a different app for 5 years but were not happy with a few things, switched to Zapiet and fell in love. So much in terms of functional things and possibilities - this app literally runs our business and open doors to the new sales opportunities. Sebastian and Gabriel are TECH GODS and save the day for us on a regular basis. Thank you so so much!!!!

Beacon Farms

Oct 08, 2024  on Shopify

Very easy to use and if you get stuck, the support is amazing! Highly recommend. Thank you.

TSG2U

Oct 05, 2024  on Shopify

Betty was fast and furious when it came to troubleshooting our errors on Shopify, 10/10 would recommend

Pressed Earth Juices

Oct 03, 2024  on Shopify

Actually had my issue resolved within a couple of hours, rather than being palmed off back to Shopify or another app (which is what I've come to expect from most support services).

The Van Mart

Oct 02, 2024  on Shopify

Jeanette was very helpful in troubleshooting my issue. Zapiet is now installed and is the solution to my issue around being able to offer Pickup only for specific products offered through my Shopify store.

Humble

Sep 28, 2024  on Shopify

Kristine was amazing! So helpful when I was setting up the app for our business. Thank you

eaterysupply

Sep 28, 2024  on Shopify

Awesome service - issus sorted within 10 min on Sunday.

Sapin Chez Michel

Sep 27, 2024  on Shopify

Best apps for the schedule calendar and deliveries. It has many options and not many limitations. The support staff is also super friendly and responds quick.

Bazaar Foods

Sep 26, 2024  on Shopify

eatTelfit

Sep 26, 2024  on Shopify

Brilliant support and went well over and above the call of duty to help with our requirements!

El Paso

Sep 25, 2024  on Shopify

Excelente atención al cliente, te logran resolver lo que necesites.

Pennsylvania General Store

Sep 25, 2024  on Shopify

Scroll to Top