Great customer service

J'ai adoré le service, la rapidité et tout a été réglé.

The app has made managing our deliveries and pickup services so much easier — it truly streamlines our operations. But its real strength lies in the incredible team behind it. Whenever we encounter even the smallest issue or have a new request, they’re always responsive and ensure we get the best solution possible. A special shout-out to Sandy, who was amazing, caring, and resolved a critical issue for us from start to finish in no time!

Sandy was lovely and provided an excellent service and solution

Rutvik is always really helpful and does their best to answer questions or solve problems as quickly as possible!

Great experience. He was very patient and took the time to explain everything in great detail. Thanks Stephane!

I had an amazing experience with the Zapiet support team! Jessica went above and beyond to help me fix an issue that was stopping my customers from placing orders. She was kind, patient, and truly saved my business today. Highly recommend both the app and their incredible support!

Jessica from the Zapiet support team was super helpful and efficient. She quickly identified the issue and guided me in the right direction. Excellent customer service!

Was responsive, clear, direct and very respectful. Got what I needed fixed with no issues.

Great service. Followed up & made sure things were working :)

Betty went above and beyond!! Best customer service I have experienced in a long time. I only just downloaded Zapiet and needed some help with set up and Betty did this for me plus lots of extra additions that she thought may be helpful. Amaaazing!! 10/10.

Great support from Jeannette, Maria and Luis at Zapiet - super speedy and sorted out our theme niggles really effectively

Stephane was excellent - very knowledgable and went above and beyond to help me

Can't say enough about how good the Zapiet support has been. I have used the Pickup + Delivery app for a number of years for a seasonal business and the Zapiet Team has been excellent ensuring that setup and implementation have been successful each year. I strongly recommend this service.

Jennifer not only helped with all the issues we had, she was very detailed in her explanation, provided screenshots and instructions along the way, and even made some suggestions that made our customer experience better. She's an ace to say the least and Zapiet is very fortunate to have her on the team, not to mention the customers. This is my first interaction with Zapiet support and I hope she's the example for everyone else, thank you Jennifer!

Excellent and Swift Support! Betty provided outstanding assistance with our language locale issue of https://www.cartonbox.sg . She quickly identified and resolved the problem with our en-AU.json file after we granted access. Her efficiency and professionalism made the entire process seamless. Highly recommend Zapiet's support team! Thank you, Betty! CartonBox.sg Team