The app is easy to use, and the support team is very helpful and responsive. Thanks to Audrey, my questions were answered quickly and professionally.

Great experience! Andrew and Jasmine were really helpful! This app is also very useful, highly recommended!

Excellent AI Chatbot for Shopify – A Game-Changer for Our Store! Chatty has completely transformed the way we handle customer support on our Shopify store. From instant replies to 24/7 engagement, it makes communication smooth and efficient. The AI is smart, context-aware, and surprisingly accurate in handling queries about orders, returns, sizing, and even promotions. What we love most: Instant customer response — no more waiting times. Customizable and easy to set up — seamless Shopify integration. Reduces support workload — fewer manual tickets and follow-ups. Boosts sales — by guiding visitors in real time. Our customers appreciate the quick answers, and we’ve seen a noticeable increase in conversion rates since integrating Chatty. Highly recommended for any Shopify store looking to improve customer service and automate repetitive tasks without losing the human touch.

this app is insane, works very smoothly for my customer service and also getting help whenever i need any help, big shot out to Hana one of the customer support that helps me alot

Quick way to generate FAQ’s clustered by subject and with dropdown answers. Other tools I have not used yet but probably work just as easy. Excellent support as well. Language can be set to Dutch, there is a free version available but You might need a payed version when scaling up

Excellent, i got the answers I need, i'm liking having the AI so far and when I reached out, Sonny was super helpful and even willing to help me test features out and see what works and what doesn't. Nice!

Fantastic app for AI and integration with Shopify. Support is always on hand and super fast at replying! Only feedback is it can't auto assign to agents in order when you run the AI at the same time - which can be hard when you have multiple agents active every day.

what a great chat app! highly regomment this, and the customer support is great!! thank you so much!

Cody was able to answer my question straight away and directed me on how to configure what i needed :)

Great experience so far. Audrey helped us set up the app so quickly so we can get started testing it out.

Upon downloading we received instant support, that helped us onboard the AI to our platform, with 0 delay and tech support that helped answering questions about data pulling and how AI works towards getting data from eshop for relevant information. We highly reccomend this chatbot.

Wir haben nur die KI getestet, über die anderen Funktionen können wir nichts sagen. Die KI allerdings funktioniert nicht gut. Wir verkaufen Kosmetik. Und nachdem der Bot mit allen Infos gefüttert wurde, haben wir nach eine Gesichtsöl für Männer gefragt. Der Bot schlug unter anderem einen Lippenstift vor. Das Technik Team bei Chatty hat dann nachjustiert. Als wir das nächste Mal nach einem Gesichtsöl für Männer gefragt haben, hat er dann unter anderem einen Nagellack vorgeschlagen. Noch nicht 100% ausgereift würde ich sagen.

2 days into trying the app and I'm happy so far. Needed an AI chatbot and this one is pretty straightforward as well as reasonably priced. Needed to make some adjustments to its training and instructions, for which the live chat support agent was super helpful - thanks Sonny! Overall nice app, just make sure to put in a nice and detailed instruction for the AI in order to make it work the best it can.

Excellent support service in every aspect! They showed great respect for privacy, responded quickly, and were highly cooperative with clear and professional explanations. Sincere thanks and appreciation to the team for their dedication and outstanding assistance. A truly remarkable experience!

Excellent customer support, Hana's reply was quick and very kind. Their team was also very efficient and helped us solve the problem very quickly.

If you’re on the fence about downloading Chatty, just do it! The app is amazing, and their customer service is honestly the best I’ve experienced. Jasmine solved my issue so quickly and even went above and beyond by involving Andrew, the developer, to make sure everything was sorted. They both worked together to ensure I was completely satisfied. Huge thanks to them. I’m genuinely so impressed!

Incredible service, app, Jade was super helpful with all my questions and now my app is running amazingly! Thank you so much!

I received the best support from Audrey, my trust on Chatty and this platform is so strong now. Audrey was patient, in no hurry , solved all my issues in a jiffy. The apps I enabled all worked perfectly in an instant, what more can you ask? Thank you so much.

I had an amazing experience with Chatty’s customer support! Abby was incredibly helpful and resolved my issue so quickly. She was friendly, efficient, and made the whole process stress-free. Thanks to Abby, my problem was fixed in no time. Highly recommend their support team!

Great app and fantastic help from live agent. The agent took me by the hand and went with me step by sttep.