They are such a great team to work with. I was able to change any settings I needed and they responded to my questions quickly.

Absolutely amazing app! The interface is user-friendly, and it's incredibly easy to navigate. What really stands out is the excellent support I received from Hana, she was super helpful, responsive, and made sure all my questions were answered quickly. Highly recommend Chatty for anyone looking for a great communication tool with top-notch customer service!

app di facile intuizione e con molte possibilità di personalizzazione, consigliatissima, soprattutto per l'assistenza immediata, preparazione degli assistenti, e gentilezza. In particolar modo di Hana, la quale ha saputo guidarmi perfettamente nella personalizzazione dell'app. grazie Hana

I just installed this app to see if it fits our requirements. Ran into a small issue concerning a language setting and Audrey helped me quick and perfectly with this. From what I can tell so far, the controls look simple and first impression of the support was excellent.

Chatty is a nice app. It helps me a lot. And the service representative, Audrey responds so quick whenever I have some questions. Like!

The settings of the application are very detailed. I encountered a problem when downloading the mobile app, but Audrey patiently guided me to successfully solve the problem.

Excellent support from Jade, who was lovely, and a great APP. Many thanks Chatty Team. Warmest Regards, Fernanda

I like this app, helps me answer my customers questions they might have. Quick fast kind support from Hana.

Really good app indeed, a lot better than the shopify inbox, it contains all the function i needed in my online store. really good up-sell method. I also would like to thank Elle from the customer service who has helped my a lot during the process 24/24 7/7, very dedicated customer service.

Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better. I’ve updated our review to 3 stars because they do have a great FAQ set up.

The app is great and easy to get around with. I had one minor issue but Hana was a sweetheart throughout the whole process, she helped me resolve it in a heartbeat. I have nothing but good things to say about this app.

The Chatty support team is incredibly responsive and helpful! (shout-out Jasmine, Raymond, Abby, and Alicia for always providing thorough, helpful answers and handling our questions with care). It takes a lot of tweaking, but once you build a thorough FAQ section and question database, the AI chatbot is very knowledgeable and helpful for our customers. The more data we input, the better it gets. It's been a game changer for our customers and has helped reduce the amount of CS tickets we receive.

Sonny was great when handling my issues since I'm new to the app. Im currently on the free trial, but I will continue to keep this app due to the great customer service and amazing chatbot. Thanks!

Super einfache Integration und schneller und kompetenter Support. Umfangreiches Chat-Tool selbst in der kostenlosen Variante

Awesome chat app with a full range of powerful and rich features. It's user-friendly and an excellent app that's definitely worth using.

Great app. I'm testing it right now but the free version allows you to better manage things. I had been looking for a solution for a long time without having to pay with messages already preset for example

Impressed so far! I asked support if we could amend our spelling to British English from American English and Jasmine came back to me with a link and instructions on how to do this which was simple to follow and has worked well.

Chatty AI is an amazing AI chatbot that I highly recommend to everyone! The chatbot is efficient, and the customer support is outstanding. A special thanks to Sonny for the incredible support—truly impressive

As someone who has been using Chaaty on my Shopify store for a while, I have to say it's been an absolute game - changer! The instant chat feature is a lifesaver. It allows me to connect with my customers in real - time, answer their questions promptly, and address any concerns they might have right away. The chat window pops up at just the right times, which is super convenient for both me and my customers. And the fact that I can customize the appearance and the trigger rules is amazing. It fits perfectly with the look and feel of my store. Audrey from the support team deserves a special shout - out. She's always been incredibly helpful, answering all my queries promptly and guiding me through any issues. Thanks to her and this great app, my customer service has improved significantly, and I've seen an increase in customer satisfaction and loyalty. Highly recommend Chaaty to all Shopify store owners!

Does not send you instant notifications, help was not useful through support. Stay away from this if you want to offer the best customer support. We have missed multiple conversations because of the lack of notifications/delays. Sometimes we won't be notified at all. USE shopify inbox. Way better.