Finally a chat bot that isn't impossible to set up and actually works. Amazing support. How it should be. Jasmine is a rockstar

The support is great! Every question was answered quickly, and when it was a bit more difficult, the staff went to great lengths to fix the problem. I enjoy writing to support.

there's an update issue. But the customer service sort it out. Hope there won't be similar things happening in the future.

Me ajudou muito na configuração do app, ficamos bastantes tempo para resolver e a Jasmine ficou cada minuto comigo, me acompanhando até o problema ser resolvido, super recomendo!

Ai Chatty has been an absolute game-changer for our customer service. The AI has helped us answer so many customer questions regarding fragrances, especially when we're too busy to respond right away. It's truly a lifesaver. Their customer care is amazing, too. They really take their time to help with any questions we have. Alyssa has been incredible, helping us set everything up correctly and making the entire process seamless. Highly recommend!

Support for this app is the best, instant reply and attentive to all your needs. Hana helped me get my FAQ page up and running and supported me throughout the process. Would highly recommend for anyone looking for a simple and easy to add FAQ.

I can't open the app anymore. I'v been trying for so many days. the app doesn't open. where's the customer serivce??

Amazing app! Customer Service is amazing. I have a background in AI, but this definitely makes things easier for even beginners.

This platform perfectly complements the features that Shopify’s official inbox cannot provide. It’s truly outstanding. The chat functionality is excellent, enabling centralized management of the entire customer support process—from assigning support team members to handling FAQs. Whenever I run into issues, Hana from the support team is always quick, kind, and extremely helpful. If you are looking for a user-friendly and reliable chat app with solid support, I highly recommend it!

The AI customer service function is very convenient, supports online FAQs compilation, supports chat data tracking, and the online customer service is very good and can solve our problems at any time. Thank you very much！

The customer service was great. Every time I needed help, there was always somebody there to help me out. Unfortunately, it's not answering some customer questions correctly. Even though there was a product in there exactly as the customer wrote it, it still didn't pick it up. I think it's a little early for the AI Chat part of it. We're going to come back and look at it a little later.

Highly recommend! I am new to the app, and so far the setup has been straightforward and easy to use. The customer support team has been amazing: responses are quick, Jade and Alicia were especially helpful in answering all of my questions. They’re not only knowledgeable but also genuinely friendly, which makes such a difference. I am looking forward to exploring more of the features.

C'est l'application revé ! un assistant de vente et d'aide au suivi des commandes.. c'est génial! et surtout ca nous libère du temps pour le reste du travail. Nous avons fait le choix de Chatty au lieu de créer un chatbot AI avec les outils du marché mais le coût et la sécurité sont mieux avec cette applications. De plus quand vous avez un support technique aussi serviable que present avec jasmine ... il y'a rien à dire que de l'adopter sans tarder! merci

I’ve had a great experience with the Chatty app and its support team. The features are intuitive and really help improve communication with customers. I especially want to thank Hana for the quick, professional, and friendly support. She made the whole process smooth and easy. Highly recommended!

The settings are very user-friendly and meet user needs. The customer service responds promptly and helps merchants solve problems during use.

I had an issue setting up the app and reached out for help. Audrey was very kind, communicative, and patient in helping me fix the issue. Highly recommended!

Tried several chatbox, Chatty is smarter. You do not have to set up much to have a satisfied result. Have a few questions and their staff Audrey replied quickly.

This is a very powerful and feature-rich app for chat and LINE marketing. Because it has so many functions, the initial setup can feel a bit complex. However, this is where their support team truly shines. I had a long and detailed setup process, and later a specific technical issue with CSS customization for the chat icon. The support team, were incredibly patient, professional, and helpful throughout the entire journey. They not only answered all my questions but also proactively helped configure settings and solve the problem for me. If you are looking for a powerful chat app, Chatty is a great choice. If you value excellent customer support that will guide you every step of the way, then this app is a must-have. Highly recommended!

Hana was amazing! Answered all of my questions promptly and solved my issue in just minutes. Highly recommend for fast and incredible customer service.

Poor performance overall. Been letting it run for about a month or 2 and so far, lots of issues with performance, AI response, assigning, etc. Will give one more try and return