I recently had the pleasure of interacting with Hana from customer support, and I must say, the experience was great. Task has been completed within few minutes. Nice and efficient. Thank you!

This app is absolutely helpful and necessary to upgrade your online store. It's simple and easy to use. If you have in trouble Customer Support will be there for you to assist quickly and very friendly. Tiana was my supporter and she gave me very clear instruction and fast response! I am so glad to meet this app! I want to give more than 5 star!!

Very good application and support. It helped me that the button did not appear when using a cell phone and was only seen on computers. Since it blocked the options at the bottom of my online store.

Great app with lot of customization! I had some doubts on how to use and Tiana quick solved and replied all my questions. Great costumer service!

This lady "Audrey" was extremely helpful to be honest. That's enough i think to say. Keep up Audrey!

I have been using the app for a short while but the support I've been given by Tiana was incredible! She was patient and answered all my questions perfectly! I'm so excited to use Chatty on my page!

I had a problem connecting my page on the shop. I asked for help and Hana supported me within seconds and the problem was fixed within minutes. Great Service and kindness. Thankful!

Enfin une application de livechat FAQ gratuite qui permet de tout faire ! Egalement merci à Audrey qui m'a bien aidé pour unlock certaines features.

Really great app and kudos to Tiana from support team, helped me real quick. A must have on your Ecommerce Website.

Le service client est exceptionnel et s'adapte parfaitement à la langue de ses interlocuteurs, ce qui nous a permis de discuter directement en français. Le support technique est très réactif pour fournir les notifications nécessaires. Un grand merci à Mia et à la technicienne Anivia pour leur aide précieuse et leur professionnalisme.

I'll keep it simple: - Great Team - Great Service - Fast Service - Worked with colleagues to solve my issue (Mia, Tony, Emily, and Lydia thanks to you all) - Didn't stop until everything was fixed Highly recommend this app for its efficiency and the team's professionalism!

Judy, fue la persona que me ayudó en el soporte. Me sorprendió lo rápido que contesta, además fue muy educada y amable conmigo en todo momento. No encontraba el modo de activar el live chat, y ella me lo soluciono en menos de 2 minutos. Puedo deducir que se toma su trabajo muy en serio pues demostró ser muy eficiente. De las mejores APP con las que he podido trabajar, tiene todas las funciones que necesito y no ralentiza mi sitio web. Se nota que los desarrolladores de esta APP han pensando en todo. Gracias, estoy muy agradecido.

I have only just installed the app, however the install was simple and the assistance was efficient. Fingers crossed for a good experience!

really simple and easy to use, quick support, wide range of design options, responsive, very good, would recommend for businesses that are starting

I recently started using this app and I couldn't be happier with the experience. The user interface is intuitive and the features are exactly what I needed for my online store. I had a few questions initially, but Nolan from the support team was incredibly helpful and resolved all my queries promptly. His assistance made the whole process smooth and stress-free. Highly recommend this app to anyone looking for reliable and efficient support.

Hana helped me with all my problems within a minute! She fixed my troubles in less than 5 minutes. I was really surprised to get such useful and fast help, thank you so much!

Firstly, Tracy was awesome. They were patient, knowledgeable, and friendly. I had several requests for assistance using the chatbot. It was customer service at its finest. This is one the best apps I've tested, free or otherwise. The FAQs page and widget are top-notch. I have not tested the AI features.

Audrey was awesome! Got me up and running and understanding how the Live Chat works. And just navigating the app in general. Loving the app so far. Seems pretty straight forward. Thanks so much!

Integrating Chatty: Livechat Helpdesk with our Shopify store was a breeze, thanks to Hana's outstanding support. She guided us through each step with patience and expertise, ensuring a smooth setup. Chatty's intuitive interface and robust features have significantly enhanced our customer support experience. We can now respond to inquiries in real-time, improving customer satisfaction and boosting sales. Highly recommend Chatty for any Shopify store owner looking to elevate their customer service! Thank you, Hana and the Chatty team!

Nolan and Williams were first class help. Helped me in 3 minutes with an issue, so polite and reassuring :-)