Review: I give 5 stars Hana did an amazing job on what i need. The team was professional, they help each other how to resolve the problem. I highly recommend.

Absolutely brilliant! Easy and simple to use, and a super fast and friendly customer service! Recommended 5/5!

Super App! Je wordt direct geholpen en het wordt gelijk voor je opgelost of zelfs gedaan Thank Jade :-)

HUGE UPDATE.. I posted a negative review (seen below) and hours later our site was contacted by multiple employees of theirs saying that we had a garbage site, etc. All of the employees were based in Vietnam. I'm reporting this to Shopify as I'm sure it's against their app terms in some way. This app is terrible. How do they have all these fake reviews? It has so many glitches. You can't have it not show for certain hours. It glitches when you're trying to talk to anyone. Please don't waste your time. This positive feedback is BS.

Chatty AI bot is a very good app to handle your Shopify customer support chats, whether you are a small business or a large one. Special thanks to Hana for helping with the setup!

So far, my experience has been awesome. Customer Service is great and all my questions have been answered.

Great service and really easy to use platform. So many different tools available on the free plan for a small business, I appreciate that. Also thanks to Mirra for your help in getting me set up!

We wanted to make sure some of the specific settings of the Shopify will be hidden by the Chatty - still accessible but not present for the users that would chat with the bot. The support made it happen in the matter of minutes. Hana and Alyssa sure did help a lot in this matter!

A fantastic Shopify app that truly helps build trust and loyalty with customers! Audrey and Andrew are absolutely outstanding in their support—couldn't ask for better!

Even though I'm new to Chatty, it seems very easy to use, powerful, and customizable. And more importantly, the App appears to be evolving constantly. Great App!

Me encanta esta App por lo sencilla que es, además el tema de la asistencia técnica lo tienen muy bien cubierto. Tuve la dicha de ser guiada por Audrey que no solo mostró profesionalismo y conocimiento del tema, si no que además ha tenido una paciencia increíble. 100% recomendada!

If you're looking for an AI Chatbot look further. The AI bot is pretty basic and provides very poor answers e.g. when we asked for our top-selling product it answered it does not sell any products in that category. Even worse, when we installed the App it has overwritten our FAQ page - don't use it.

Easy to set up, and the support team is awesome! Abby and Andrew were super quick to help fix an issue we found and were so friendly!

This is an awesome Chat app. It has everything you could possibly need . The support if you have a problem is amazing, Hana and Anivia are helped resolve a few niggles I was having in a very quick and friendly manner. Worthy of 5 stars.

Amazing app and excellent support. Hana has been fantastic and quick to respond every question asked.

We just started using Chatty and the first impression is great and above my expectation. Audrey gave us fantastic support in setting it up!

Outstanding service! After weeks of unsuccessful attempts with other support teams, I finally found real help with CHATTY. A special thank you to Sonny, who was incredibly patient, professional, and knowledgeable in helping me resolve a technical issue with activating the chat on my website.. something no one else had been able to fix. He quickly identified the root of the problem and guided me through the solution step by step. It's rare to find such attentive and skilled customer support. I highly recommend CHATTY to anyone in need of effective and genuinely helpful tech support. Thank you so much!

Nice App! I have been using it for our FAQs page for over a year now and find it to be really intuitive and user friendly. It's easy to use and set up and if you have any issues, Hana and Maison are friendly and most importantly quick to respond and help with any fixes.

Awesome Customer Support. Answering really quickly and providing excellent help for widget customization.

I couldn't open the app on the Shopify page. Jasmine was very patient and helped me resolve the issue. She did a great job!