Audrey provided exceptional customer service. She was very patient, maintained a positive attitude, and effectively resolved my issue.

About 2 hrs into the set up and 5/5 so far. Integrations with Shopify is great and it comes with a chat where you can chat directly with their team. Hazel has been the rep who has been helping me here and there and shes been amazing. Highly recommended!

So far so good! What sets this app apart is APRIL! Wow. I had just launched and realized my chatty wasn’t fully set up. She was so diligent. So professional. So patient. My goodness April has the patience of a saint! She treated me so very kindly and repeated the same thing in many ways until it clicked. She’s a credit to the app and a reason to stay!!

As a free plan App, it has all the tools required to keep the conversation going with the customer. Additionally, the Q&A (FAQ section) offers customers a quick glance at the important question you can personally outline. This is a very helpful reference guide. The customer support is quick to answer (thank you Sonny) to provide details to integrate the software. We have not used the AI tools yet, but the 'quick answers' feature allows you to preprogram an answer to a common question.

Zeker helpvol! Bij problemen nemen ze onmiddellijk contact met je op voor alles op te lossen , top zo!

A really good app, which is very comprehensive even on the free plan. I highly recommend the app, and if you have any questions or problems, you'll get help really quickly. I had the pleasure of working with Sonny, who went through everything with me in no time and fixed everything.

Haven't started to use the app yet but looks promising! Hana from customer service has also been very helpful and swift when it comes to responding to my questions and requests. Thanks very much

Only just started using the app but so far the support has been top-notch. Looking forward to diving deeper with the features and building it out for our store

Jasmine was amazing! She responded quickly, was super polite, and guided me step by step until everything was fixed. She also made sure everything was working perfectly before ending the chat. Very friendly and professional — thank you so much, Jasmine!

Jasmine was extremely helpfull setting up this chat. Best customer service I ever recieved online / via chat.

The APP Support is excellent. No matter what time of the day I contact them they answer and always help with issues until they are resolved. This is very important for a Store Owner to have.

Great Support! Chatty’s support team is fast and responsive. Anytime I had a question, they jumped in quickly and helped right away. Really appreciate how smooth everything has been.

Das Setup war sehr übersichtlich und man kann wirklich vieles bis ins Detail einstellen. Das Setup hat 30 min gedauert.

The app works well and is easy to use. Sonny was very helpful and made the setup process smooth. Chatty Chat works perfectly on my store — highly recommend!

AUDREY HAS HELPED ME WITH MULTIPLE PROBLEMS AND SHE IS WAITING TO HELP SOME MORE. VERY GLAD AND ENJOYABLE WORKING WITH HER TO GET THIS STARTED. SHE'S WONDERFUL.

Andy and Jade were super helpful! They patiently helped me solve a bunch of issues I had. Really appreciated their friendly attitude. Looking forward to more updates and hoping to see an official app version soon. Keep it up!

Great prompt support by Jade, feature-rich and affordable compared to the competition, definitely recommended

A great app to boost conversions and assist with customer service. Andy were very helpful in assisting us on our onboarding with the app. He gave us tips and assists us in making the user experience of the app for our customer better. Excellent!

Excellent support from the Chatty team — especially Hana! She guided us step by step in setting up the chatbot for our Shopify store and ensured everything ran smoothly. Very responsive, professional, and knowledgeable.

Pour le moment je viens d'installer l'application. J'ai eu de nombreuses questions sur le paramétrage, et j'ai rarement vu un support client qui répond aussi vite et avec les bonnes informations. Ils répondent en quelques minutes, en prenant le temps de bien regarder ce que vous demandez (fini les attentes interminables de réponses). Merci infiniment à Hana qui a su prendre le temps de m'aiguiller sur toutes mes questions. Je vous souhaite une bonne journée et une très bonne continuation. Je recommande Chatty AI Chatbot (en plus ils ajoutent de nouvelles features au fur et à mesure des demandes clients, c'est très appréciable). :)