We have used Chatty for approximately six months and couldn't be happier with the app's response rate, customizability, and AI chatbot functionality. Chatty's roadmap of improvements brings frequent updates with new features being launched weekly. Hana on their helpdesk was even able to help us optimise one of the recent feature launches, providing a tailored and friendly service. I would highly recommend this service for small to medium e-commerce stores looking to streamline their customer service department.

I’ve had a great experience with this app and the support team has been amazing. Special thanks to Audrey – she was incredibly helpful, patient, and solved my issue quickly. Highly recommend!

Tres bonne application et surtout un service client très reactif, aux petits oignons ! Alicia et Sonny ont été vraiment parfait et j'ai pu faire une page FAQ a mon image ! bravo et merci

Hana from Avada is a superstar! She got the app up and running for me with the customizations I asked for in only a few minutes. I could not have asked for a better customer experience! Thanks Hana and the Avada team!

What a amazing Support I get from Chatty! I had a great experience using Chatty for my business. Setting everything up was smooth, and the platform is very user-friendly. I especially want to give a big thanks to Jasmine, who was incredibly supportive and helpful throughout the process. She made sure I got everything I needed and was always quick to respond. It's not often you get that level of personal support, I highly recommend Chatty!

This app is so powerful, it will solve many of my online consultation problems. Thanks to Abby for her help, I can quickly get familiar with this app.

just installed the app earlier today, very user friendly, and the support team is great and ready to help

Very complete, easy-to-use application. Your strong point? Responsive, understanding customer service. Thanks again to Hana, who helped me solve my problem in just a few minutes !

Hana was excellent and very professional and friendly and resolved my issues right away! A great job !

I use Chatty for +6 months now, and it's a great app ! Support is really reactive (Thank you Jasmine and all the team ! :-))

Agent Hana is incredibly responsive and knowledgeable. The ability to understand context and provide accurate, helpful responses is impressive.

Great customer support! Thanks Abby and the support team for speedy responses to my questions and requests.

Great app, really fill out the hole that shopify official inbox can not achieve , a really nice platform indeed, chatty and Avada group has been very helpful for store owners in every-way possible. big shot out for Allen and Alyssa's dedication too since they have been really nice and professional. Also the back-end developer has done a good job too. Very quick fix.

Great experience so far and a wonderful support team, especially Jasmine and Doris who helped us customise our new widget. Thank you!

One of the best AI chatbots out here, very easy to setup, and the customer support team is just phenomenal, they quickly reply, and give the best advice on how to setup their app. I highly recommend. I was speaking with Hana and she is very knowledgable, i really liked her professionalism and attention to detail!

I’d like to leave a 10/10 rating for Audrey, the customer service I received. www.TopGiftz.co.uk Khalsa (Director)

I had a great experience with the Chatty app and support team! The app is easy to use and has helped improve customer interaction on our store. Big thanks to Allen for the excellent support — quick, helpful, and very friendly. Highly recommended!

app con tante opzioni e una assistenza clienti ottima! In pochi minuti il bot era on line con risposte super. Lo consiglio

Super application et l'equipe d'assistance est super réactive. Merci , cette application va alléger notre SAV

I’ve been testing out Chatty AI on my Shopify store and ran into a small issue, and I reached out to their support team, and they responded immediately. Their technical team jumped in and resolved the issue very quickly... within an hour or so. The app itself is super intuitive, easy to set up. I’ve tried a few FAQ/chat solutions before, and this one is by far the most polished. Highly recommend both the app and the team behind it!!!