The support for the app is great. Hana helped me set up the chatbot quickly and very professionally. I wish other apps had support this good!

The app works super smoothly and does everything that an ecommerce need. Abby was super helpful for my setup and even with CSS customization!

Chatty makes our life a lot easier. After setting everything up — which is not a small thing — the onboarding was super smooth. Big thanks to Cody and the rest of the team for that. Customer service is top-notch, it’s incredible how they always answer super fast. Really useful app, congrats!

La aplicación de chatbot con IA está funcionando de manera excelente en nuestra tienda de Shopify y ha supuesto una clara mejora en la atención al cliente y en la automatización de consultas frecuentes. Pero, por encima de todo, quiero destacar el soporte recibido por parte de Sonny. Su atención ha sido siempre rápida, profesional y muy orientada a la solución, algo que se agradece enormemente cuando se trabaja con distintas monedas y mercados. Teníamos un problema complejo con la visualización y gestión de precios en varios países, que estaba afectando a la experiencia de compra de nuestros clientes. Sonny no solo identificó el origen del fallo con precisión, sino que además nos propuso y aplicó una solución estable y satisfactoria, asegurándose de que todo quedara correctamente configurado y probando los resultados con detalle. En resumen, la app cumple lo que promete y el nivel de soporte —especialmente gracias a Sonny— ha superado nuestras expectativas. Totalmente recomendable.

The support team responds instantly — truly impressive. Every answer is clear, detailed, and actually helps solve the issue instead of generic replies. Great app and customer service!

I have been able to work through a few problems that I have setting up Chatty with my WhatsApp. Mirra was able to help me and get me up to speed on how it works. She even suggested some other things to consider when setting up the service. I really appreaciate her help. Thank you!

Super Kundensupport, danke Hana. Die App ist wirklich sehr übersichtlich und hat alles was man sich vorstellen kann

So many issues with this app. I can never get into it anymore. Every time I click on it it will be a blank white screen or it will say my website is blocked??? The AI is very unhelpful, I have had customers almost cancel orders because the AI doesn't help until I stepped into the chat myself and resolved the issue and thankfully didn't lose the customers that this happened to. Doesnt seem super useful since its not working well anymore.

Toller Chatbot! Funktioiert gut und ist trainierbar. Auch der Support ist gut. Besonders die Mitarbeiterin Hana hat mir gut geholfen. Sehr zu empfehlen.

Nancy and the Technical Support Team were very helpful and responsive. They solved my issue quickly. I really appreciate their support!

We’re COY Eyewear, and the Chatty app has been an excellent addition to our platform: both visually and functionally. It offers multilingual support and features a true AI chatbot that follows the rules you set while remaining flexible and personal to your store’s tone and needs. It has made customer interaction smoother and smarter. The support team has been fantastic, truly one of the best experiences we’ve had. Highly recommended.

This app is very user friendly and easy to use compared to other apps we've tried. Hazel from Chatty AI was also very helpful at answering all my questions.

We’re currently in the setup phase with the Chatty app, and the experience has been excellent so far. The onboarding has been smooth, and the tools are already proving easy to work with and tailor to our business needs. A big thank-you to Audrey, who has been incredibly helpful throughout the setup. She’s guided us through each step, answered every question clearly, and made the whole process feel simple and well supported. Looking forward to seeing Chatty fully in action!

I found the app delivers excellent value even with the free plan. The team responded quickly and efficiently to my questions. I had read reviews saying support for free plan users was lacking, but my experience was much better than expected. Several support reps assisted me during the trial, and Hana stood out as especially helpful.

I'm using Chatty to assist with my online customer service, and the AI has swiftly resolved most of my customers' inquiries. I'm very appreciate to Hana. There was an issue with URL responses, and with her technical help, I resolved this response problem. The function is awesome. If you have any questions, please don't hesitate to seek their assistance. Thank you again.

Jasmine helped me solve the problem quickly when I didn't know how to add AI instructions! She responded promptly and was very helpful. Their customer support is truly excellent! I highly recommend that everyone use this app!

excellent app, Hana was very helpful during set up. Drake showed me how to use and set up the app, so far using it and setting it up seems very good.

Je suis en train de tester l'application rapide et facile à mettre ne place le support est très réactif merci à hana, il vont même demander au support technique de voir s'il y'a moyen de faire une connexion avec une autre de mes application de bundle pour que le chatbot ia soit parfaitement coordonnée avec mon offre actuelle.

Chatty es una aplicacion genial e interactiva.Tienen un formato muy bonito y facil de configurar,estoy seguro que me ayudara con mi tienda,muchas gracias,tienen un equipo espectacular como HANA

Took a couple of hours to set up and train the AI, but it's exactly what I was looking for (and more actually!): a GPT-wrapper with live chat widget embed, that can be trained based on your product/brand. Really cool. Customer support is good too - cheers Hazel!