I had a great experience with Hana from the Chatty customer support team. She helped me quickly and efficiently with the configuration and setup of my chatbot. Hana was not only incredibly kind and patient but also very knowledgeable and competent. Her clear explanations and fast support made the whole process smooth and stress-free. Excellent customer service!

hana

Très complet, le service client très réactif. Merci à Jasmine !

Finally a chat bot that isn't impossible to set up and actually works. Amazing support. How it should be. Jasmine is a rockstar

The support is great! Every question was answered quickly, and when it was a bit more difficult, the staff went to great lengths to fix the problem. I enjoy writing to support.

there's an update issue. But the customer service sort it out. Hope there won't be similar things happening in the future.

Me ajudou muito na configuração do app, ficamos bastantes tempo para resolver e a Jasmine ficou cada minuto comigo, me acompanhando até o problema ser resolvido, super recomendo!

Good experience with Chatty, thank you Sonny for your help ! It's a magical application !

Ai Chatty has been an absolute game-changer for our customer service. The AI has helped us answer so many customer questions regarding fragrances, especially when we're too busy to respond right away. It's truly a lifesaver. Their customer care is amazing, too. They really take their time to help with any questions we have. Alyssa has been incredible, helping us set everything up correctly and making the entire process seamless. Highly recommend!

great help from Aubrey

Amazing app! Customer Service is amazing. I have a background in AI, but this definitely makes things easier for even beginners.

This platform perfectly complements the features that Shopify’s official inbox cannot provide. It’s truly outstanding. The chat functionality is excellent, enabling centralized management of the entire customer support process—from assigning support team members to handling FAQs. Whenever I run into issues, Hana from the support team is always quick, kind, and extremely helpful. If you are looking for a user-friendly and reliable chat app with solid support, I highly recommend it!

Hana did excellent service. Very helpful.

The AI customer service function is very convenient, supports online FAQs compilation, supports chat data tracking, and the online customer service is very good and can solve our problems at any time. Thank you very much！

very usefull app *****

I never had such great customer service. HANA IS AMAZING!

Highly recommend! I am new to the app, and so far the setup has been straightforward and easy to use. The customer support team has been amazing: responses are quick, Jade and Alicia were especially helpful in answering all of my questions. They’re not only knowledgeable but also genuinely friendly, which makes such a difference. I am looking forward to exploring more of the features.

C'est l'application revé ! un assistant de vente et d'aide au suivi des commandes.. c'est génial! et surtout ca nous libère du temps pour le reste du travail. Nous avons fait le choix de Chatty au lieu de créer un chatbot AI avec les outils du marché mais le coût et la sécurité sont mieux avec cette applications. De plus quand vous avez un support technique aussi serviable que present avec jasmine ... il y'a rien à dire que de l'adopter sans tarder! merci

hana was super helpfuly in helping with my query.

I’ve had a great experience with the Chatty app and its support team. The features are intuitive and really help improve communication with customers. I especially want to thank Hana for the quick, professional, and friendly support. She made the whole process smooth and easy. Highly recommended!