Great support. Very quick and easy to use and very friendly advisor. I'm a newbie so need a lot of help and it's great to know I can reach out any time.

Great experience, easy to use, and the free version is full of options and settings. Support is very quick and always helps with the problems I had. Thank you, Damian! :)

I've been impressed by the robust features Chatty has across the app. I found it while searching for solutions to add a neater customer FAQ page/help center to my site and ended up being surprised by how well developed its full customer-chat widget was. The ChatGPT integration for better automated customer support is a bonus. Plus, all these features are available on the Free plan, and the paid plans seem quite reasonable should I need to scale to add more support agents. The app's support team has been very responsive with helping me, as well. Thanks for the assistance, Damian.

i got answers really quick and they solved my problem. They indeed reported one additional incident that will be fixed soon i hope!

Thank you Damian for the quick and good help! Highly recomend :)

Such a great app and the support was even better. Had a few edits that needed to be done and they were completed in a few seconds!!!

I recently encountered a significant issue on my website involving the App Chaty plugin. I reached out to support and was fortunate to work with Hana, who was incredibly helpful and patient. We collaborated closely for a long time, and thanks to Hana's dedication and expertise, we managed to resolve the problem. I truly appreciate the exceptional support provided by Hana and highly recommend their assistance to anyone facing technical challenges. Thank you, Hana, for your outstanding service!

Great apps. Jasmine was incredibly professional and a pleasure to collaborate with. She communicated clearly understood and delivered beyond expectations. Their attention to detail and commitment to quality were truly impressive.

Outstanding Support from Hana! I recently reached out to Chatty's support team and had the pleasure of being assisted by Hana. Her response was incredibly fast, friendly, and helpful in every possible way. She took the time to thoroughly address my concerns, provide clear instructions, and ensure that everything was resolved to my satisfaction. What truly stood out was her friendly manner and dedication to making my experience smooth. If this is the standard of support that Chatty provides, I can confidently say they’ve set the bar high. Highly recommend both the app and their exceptional customer service!

nice plugin and Great support from the team .. really appreciate the support we received from Jasmine and Maison ... highly recommended

Great app! Sonny was an efficient and kind support!

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great service by live chat agent audrey, she really helpful, I'm done successfully setup by live chat now.

Hana was amazing! She helped me right away. Excellent customer service and very fast!

Hana has been incredibly helpful throughout my experience with Chatty! She provided clear and concise answers to all my questions, making it so much easier to navigate the platform.

Je suis vraiment impressionné par Chatty ! L'application est extrêmement facile à utiliser, fluide et offre une expérience utilisateur très agréable. Les fonctionnalités sont très bien conçues et très pratiques. C'est une solution simple et efficace pour interagir avec un chatbot IA. Je recommande vivement à tous ceux qui cherchent une assistance intelligente et rapide. Un grand bravo à l’équipe derrière cette application !

Abby and Andrew, THANK YOU for a very quick and professional resolution to the problem. The app is excellent, as is its support. :))

I couldn’t be happier with Chatty: AI Live Chat & FAQs! When I started using the app, it was clear that this was the perfect solution for building a professional, seamless chatbox for my business. A special shoutout to Sonny and Jade, who have been incredible throughout the process. They were patient, and professional, and went above and beyond to ensure everything was perfectly set up for Keenway, Southern California's number one delivery company. The app itself is super intuitive, customizable, and packed with useful features like live chat, FAQs, and order tracking. It’s exactly what I needed to keep my customers engaged and informed. Plus, the support team has provided all the information I needed, and their response time has been lightning-fast! If you’re looking for a reliable, easy-to-use app to elevate your customer support, Chatty is the way to go. Highly recommend it!

I have been using the Chatty app into my Shopify store and have been thoroughly impressed with its performance. The platform is intuitive and has significantly enhanced my customer engagement. A special mention goes to Jasmine and William from the support team; their prompt and insightful assistance made the setup process seamless. Their dedication to customer satisfaction is truly commendable. I highly recommend Chatty to any Shopify store owner seeking a reliable live chat solution.