We've been using this app for about 4 months now, and we just recently upgraded our plan to access some other features (more products for AI to learn from, more agents etc.) - so far it's worked pretty well for us. Their chat support is also very responsive.

Great customer support from Abby.

Good app with all the features I need. Hana was very helpful

still testing but the support has been amazin

Thanks Abby from avada she help me to customize widget. :D

Hana has given the explaination for my questions

Just the first time to use this app, but i am feel comfortable with great support of helpdesk for guidling me to set up , and installation of the mobile app. Audrey guide me with professional skill. and i could start to try the chatty to see could help me to got live chat with my customer in my website!!!!

Many thanks to Damian and Andrew, very quick service and very patient

Hana thank you - quick and fast support!

Très bonne application gratuite, Merci à Emily pour son aide !

By the moment we are so happy with the app and with the support, specialy with abby

Really helpful support, Tiana answered everything so quickly and helped with all she could. The four stars is because we can't remove the branding, otherwise 5.

Hana & William were extremely helpful in testing and resolving my issue. Both polite, professional and very knowledgeable.

Tiana a été d'une grande aide pour l'installation du chat sur notre site et a répondu à toutes mes questions! Il ne manquerait à l'application que le support des tickets et l'intégration des messages reçus sur les plateformes meta et ça serait l'appli de chat parfaite! Mais compte tenu qu'elle est gratuite c'est déjà excellent!

Hana is a great support!

Needed help to solve some little issues with the app and the Customer Support team was amazing. Very quick and solved everything. More, Tiana and Maison helped us customizing some things at our page in a couple of minutes. They work very well!

Tiana is so helpful and assist immediately for every questions i asked. So far, the app is good to use.

A rather intuitive and well-designed application, with responsive and friendly customer service (thanks Hana!). The chat functions are very interesting, and the FAQs are easy to build and integrate into our store. A few technical instabilities were quickly corrected by the teams, and the features planned in their roadmaps are very appealing. We'd like to see even more customization possibilities, but the result is already very cool.

great