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Customer reviews: HeiChat: ChatGPT Sales Chatbot

Develop by heicarbook

Reviews (72)

Overall rating
4.9

What Merchants Think

Overall, merchants have expressed strong satisfaction with "HeiChat: ChatGPT Sales Chatbot". Many appreciate its efficient customer interaction, ease of setup, and robust feature set, which they find comparable to more expensive alternatives. Users have also praised the responsive customer support, particularly highlighting their positive experiences with the support team. The app is widely recommended for its efficient handling of customer inquiries and potential to improve sales and customer engagement.

Key Strengths

  • Efficient in handling a large percentage of customer inquiries.
  • User-friendly setup process and interface.
  • Customizable and quickly learns about specific products and store policies.
  • Comprehensive features available in the free version.
  • Strong customer support with helpful and responsive staff.
  • Multilingual capabilities and ability to customize chatbot responses.
  • Affordable pricing plans compared to similar tools in the market.
  • Integration with mobile apps for real-time notifications.

Common Concerns

  • Limited to primary markets, with expansion plans anticipated.
  • Occasional issues with the chatbot forgetting learned information.
  • Initial free product learning limit, though developers are responsive in removing this cap.

Final Thoughts

"HeiChat: ChatGPT Sales Chatbot" is well-received by users for its ability to streamline and enhance customer service operations. It is noted for being cost-effective and highly customizable, making it a suitable choice for small to medium-sized businesses looking to improve customer engagement. Its proactive support team further enhances the app's reputation, suggesting that it is a valuable tool for improving online store operations.

bringswith

Oct 25, 2024  on Shopify

L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés

Daizy

Oct 24, 2024  on Shopify

Been user HeiChat for a few months, great customer care. The AI feels super human and is great at talking and converting my clients. Recommended

Pure Glowye

Oct 24, 2024  on Shopify

My store has 1,000 products, but the free package only supports learning for 500 products. I contacted the development team, and they quickly helped me increase it to 1,000. the chatbot learns very fast and can immediately make recommendations based on the products. Not bad.

TownTallShip

Oct 23, 2024  on Shopify

My friend recommended an AI chatbot for their store, and I found it very convenient! they don't charge based on the number of agents, and most functions can be used for free in the basic version. I highly recommend it.

Elaxas

Oct 21, 2024  on Shopify

Perfect support for RTL. I tested so many products, this is the only one!

Vintage Voguee

Oct 20, 2024  on Shopify

I have been looking for similar products that support real-time viewing on mobile phones. Their mobile app is very convenient, and new messages can be pushed directly. This is what I want.

Guttie

Oct 20, 2024  on Shopify

Convenient setup without the need for workflow. Can choose AI models, very user-friendly.

Fickiey

Oct 19, 2024  on Shopify

The setup is simple. The support team responds very promptly, and the AI can understand the products on my website without much configuration.

Mr. Key Fob

Oct 08, 2024  on Shopify

This is a great app, I like that there are options for different LLMs available for various amounts of tokens. Great customizations as well. I believe this is the only GPT -4-backed application for free.

Mojo

Sep 25, 2024  on Shopify

Easy to set up and train. Very responsive team

Ginny Pig Distillery

Aug 17, 2024  on Shopify

Very happy with this app so far!

RS SHOP

Jul 17, 2024  on Shopify

very good app

Raw Spiritual

Jan 30, 2024  on Shopify

I have been testing the GPT 3.5 ver of the app and it was decently good with pretty acuurate product description and standard replies. I decided to upgrade to GPT 4 ver and I was absolutely delighted by the maturity and professionalism of the language and the accuracy of product recommendation, order tracking etc. This is a wonderful app and can take off massive burdens of customer support especially with repetetive FAQs. The developer was very helpful and responsive This is a must have app for any shopify store

m-lenses

Oct 17, 2023  on Shopify

this app has proven its worth, elevating my Shopify store's service to the next level.Installing it was a breeze, and I was amazed by its intuitive interface. In no time flat, the bot was operational, fielding customer inquiries and recommending relevant products tailored to their tastes. This freed me up to concentrate on procuring and curating inventory, reassured that my clientele was in capable hands. But the real revelation came just the other day when reviewing sales data. To my astonishment, the bot had already generated over $500 in revenue, handily offsetting the subscription cost.

VillaCon Online

Oct 16, 2023  on Shopify

Absolutely impressed with this application I've integrated into my website! It utilizes ChatGPT to respond to my customers' inquiries, and the accuracy and responsiveness are unparalleled. It feels like having a 24/7 customer support representative without the overheads. The way it understands and interacts with users is a game-changer for my platform. Highly recommend to anyone looking to enhance their site's user engagement and support!

Rung Rung Vietnam

Oct 09, 2023  on Shopify

Rather useful app. I was able to train the bot to answer how I like it to, so far so good, look forward to more advances recommendations soon in the future

ORKY

Jun 17, 2023  on Shopify

My friend told me about this app. So I decided to give it a try. I was quite impressed with its ability to automatically learn my store policies and recommend products .However,this app only supported learning and recommending from 500 products within my store, while my store carries a whopping 10,000 items, I reached out to the developer via email to inquire if there was a way to increase the number of products supported. To my surprise, they were very responsive and accommodating. Without increasing the price, they updated the app to support recommending all 10,000 items in my store!

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