BALIBOT is a chatbot designed to optimize customer support in online stores. It answers frequently asked questions, recommends products in real time, and guides shoppers throughout their purchasing process. Merchants can customize its behavior, adapt it to their catalog, and review its performance through an intuitive dashboard. Its artificial intelligence delivers natural and accurate responses even for complex queries.

• Answers frequently asked questions using AI trained on the store’s real catalog.
• Recommends products based on queries, tags, and catalog descriptions.
• Admin panel to customize the bot, review chats, and adjust its behavior.
• Serves customers 24/7 with immediate and consistent responses.
• Displays metrics on usage, performance, and bot interactions.