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Customer reviews: Chargeflow Dispute Chargebacks

Reviews (306)

Overall rating
4.7

What Merchants Think

Overall, "Chargeflow Dispute Chargebacks" receives high praise from merchants for its effectiveness in simplifying the chargeback management process. Many merchants commend the app for its ability to save time and automate dispute processes, resulting in a positive return on investment. The customer service team, particularly individuals like Boaz, Mariane, and Maria, is frequently highlighted for their responsiveness and dedication to resolving issues, which adds significant value to the overall user experience. However, some merchants express concerns about hidden fees and inconsistencies in the billing process, which has led to dissatisfaction among a few users.

Key Strengths

  • Automated chargeback management saves time and improves efficiency.
  • Responsive and helpful customer service team.
  • Easy-to-use platform with a user-friendly interface.
  • Effective in increasing chargeback dispute win rates.
  • Seamless onboarding and integration process.

Common Concerns

  • Reports of hidden fees and unclear billing practices.
  • Occasional lapses in communication and customer service follow-up.
  • Quality of chargeback response documentation could be improved.
  • Some merchants experienced issues with account setup and maintenance.

Final Thoughts

"Chargeflow Dispute Chargebacks" is generally well-received by those who use it, primarily due to its automation capabilities and supportive customer service team. It is recommended for e-commerce businesses looking to streamline their chargeback management. While many users find it significantly beneficial, potential users should be aware of possible billing issues and ensure they have transparent communication with the company to optimize their experience with the app.

DesignedBy The Boss

Mar 10, 2025  on Shopify

If you haven't installed this app in your Shopify store yet, you should do it now. The customer service is very quick to respond to all your questions and will take care of everything for you. You don't have to worry about anything, just relax and they will quickly handle the chargeback for you. Thank you Chargeflow

Bobbi London

Mar 10, 2025  on Shopify

Kind and fast customer support. Thank you Joan for your help.

noah-quebec.com

Mar 06, 2025  on Shopify

Goeie app, gebruiksvriendelijk en simpel, en bovenal een perfecte klantenservice die altijd voor je klaar staat, zeker een aanrader

Adrina-Australia

Mar 05, 2025  on Shopify

Marianne was very helpful!

Intimaly

Mar 03, 2025  on Shopify

Very good app! FAST SUPPORT!

AishaBaileyDesigns

Mar 03, 2025  on Shopify

I recommend everyone to upload this app on their Shopify so tackle customers that want to scam us. This is becoming a big issue now. The support has been fantastic so far.

BabyPark

Feb 28, 2025  on Shopify

Just submitted a chargeback request. The process was smooth, fast and professional. Now waiting for their results. Overall, until now, is great.

ReflectivLabs

Feb 27, 2025  on Shopify

Super useful app! I don't know what I'd do without them for automated disputes. Carina from support is super helpful and kind too!

Dapper Xpressions

Feb 27, 2025  on Shopify

Carina was very helpful and made the process very easy. Customer service was available at 11:00 pm to help me with my issue.

Lewis-London

Feb 27, 2025  on Shopify

Great stuff!

She Rebel Fitwear

Feb 26, 2025  on Shopify

Great customer service. Very knowledgeable and helpful.

BLOOMELLA

Feb 20, 2025  on Shopify

Ultimatehint

Feb 19, 2025  on Shopify

Great customers service! Very fast to solve the issue and all question requested. Thanks.

Arvenis Co.

Feb 19, 2025  on Shopify

Wonderful app! And great support team!

Dexvon

Feb 18, 2025  on Shopify

Very good app to handle chargebacks very fast. Thank you

PhenQ (USA)

Feb 13, 2025  on Shopify

Chargeflow has been a game-changer for us! With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time. The service has helped streamline our operations across multiple stores and processing platforms. The team is always helpful and attentive, open to development feedback, with Boaz consistently on hand to assist with any questions. Highly recommend for anyone looking to simplify chargeback management!

Tom Harding

Feb 07, 2025  on Shopify

great app for chargebacks

ALTUS LOFT

Feb 06, 2025  on Shopify

Maria helped me out and was quick to handle an issue I had.

LoadTheVan

Feb 05, 2025  on Shopify

Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!

GardenHearth

Feb 05, 2025  on Shopify

Seems good so far. Cassandra from their support team was very quick to respond in getting me set up. And so far the platform seems intuitive and well set up. Will have to come back to comment on the app itself once we've got some traffic under our belt!

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