Chargeflow Dispute Chargebacks logo

Customer reviews: Chargeflow Dispute Chargebacks

Reviews (268)

Overall rating
4.9

What Merchants Think

Overall, "Chargeflow Dispute Chargebacks" receives high praise from merchants for its effectiveness in simplifying the chargeback management process. Many merchants commend the app for its ability to save time and automate dispute processes, resulting in a positive return on investment. The customer service team, particularly individuals like Boaz, Mariane, and Maria, is frequently highlighted for their responsiveness and dedication to resolving issues, which adds significant value to the overall user experience. However, some merchants express concerns about hidden fees and inconsistencies in the billing process, which has led to dissatisfaction among a few users.

Key Strengths

  • Automated chargeback management saves time and improves efficiency.
  • Responsive and helpful customer service team.
  • Easy-to-use platform with a user-friendly interface.
  • Effective in increasing chargeback dispute win rates.
  • Seamless onboarding and integration process.

Common Concerns

  • Reports of hidden fees and unclear billing practices.
  • Occasional lapses in communication and customer service follow-up.
  • Quality of chargeback response documentation could be improved.
  • Some merchants experienced issues with account setup and maintenance.

Final Thoughts

"Chargeflow Dispute Chargebacks" is generally well-received by those who use it, primarily due to its automation capabilities and supportive customer service team. It is recommended for e-commerce businesses looking to streamline their chargeback management. While many users find it significantly beneficial, potential users should be aware of possible billing issues and ensure they have transparent communication with the company to optimize their experience with the app.

BLOOMELLA

Feb 20, 2025  on Shopify

Ultimatehint

Feb 19, 2025  on Shopify

Great customers service! Very fast to solve the issue and all question requested. Thanks.

Arvenis Co.

Feb 19, 2025  on Shopify

Wonderful app! And great support team!

Dexvon

Feb 18, 2025  on Shopify

Very good app to handle chargebacks very fast. Thank you

PhenQ (USA)

Feb 13, 2025  on Shopify

Chargeflow has been a game-changer for us! With its no-win, no-fee model, it delivers us instant ROI while saving us valuable time. The service has helped streamline our operations across multiple stores and processing platforms. The team is always helpful and attentive, open to development feedback, with Boaz consistently on hand to assist with any questions. Highly recommend for anyone looking to simplify chargeback management!

Tom Harding

Feb 07, 2025  on Shopify

great app for chargebacks

ALTUS LOFT

Feb 06, 2025  on Shopify

Maria helped me out and was quick to handle an issue I had.

LoadTheVan

Feb 05, 2025  on Shopify

Chargeflow has been a game-changer for my business. The app makes handling chargebacks easy, and the team behind it is just as great. Mariane was an absolute pleasure to work with—quick, knowledgeable, and truly dedicated to helping merchants succeed. I highly recommend Chargeflow for anyone who wants to protect their store from disputes efficiently!

GardenHearth

Feb 05, 2025  on Shopify

Seems good so far. Cassandra from their support team was very quick to respond in getting me set up. And so far the platform seems intuitive and well set up. Will have to come back to comment on the app itself once we've got some traffic under our belt!

Assortique Inc.

Jan 29, 2025  on Shopify

Amazing service, very nice people here. Thank you Boaz!

Refined Heritage

Jan 28, 2025  on Shopify

Have no experience on the app it self yet. But the onboarding went smoothly and I do have high expectations from it. Thnx Juda.

Obvi

Jan 27, 2025  on Shopify

No brainer application - Chargeflow has incrementally added top and bottom line for our business with very low lift and time requirements from our team. Highly recommend for any scaling e-commerce brand!

speclear

Jan 27, 2025  on Shopify

Chargeflow team was very helpful with getting me integrated and understanding how the process works when getting a chargeback request. Highly Recommend the team and the app!! Specifically, Carina was very helpful with providing essential informaiton!

Stock4Less.com

Jan 23, 2025  on Shopify

Great customer support

coBIO™

Jan 21, 2025  on Shopify

We needed to get RDR set up ASAP, so we reached out to Chargeflow's support team, and they were amazing. They jumped right in and made sure everything was up and running smoothly in no time. Super helpful and responsive—definitely recommend if you're looking for a quick and east chargeback solution! Thank you again Joice!!

Nella

Jan 18, 2025  on Shopify

Great Response time.

GiftsWeNeed

Jan 14, 2025  on Shopify

I just started using this app but customer service is great and they are fast at getting your chargeback settled.

Velour

Jan 11, 2025  on Shopify

This is the best app to use. Chargeflow has saved me from customers who don’t always provide the truth. Must have!!

The Beard Club

Jan 09, 2025  on Shopify

Chargeflow's chargeback responses are outstanding and have saved our team a significant amount of time. The account managers are incredibly helpful and provide tailored support, making the process smooth. The dashboard/interface is user-friendly and intuitive, allowing easy access to all essential information. Overall, I highly recommend Chargeflow for anyone looking to enhance their chargeback management.

Petsline

Jan 09, 2025  on Shopify

Scroll to Top