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Customer reviews: Chargeback: Auto Prevention

Develop by Shopify

Reviews (16)

Overall rating
4.7

What Merchants Think

The app "Chargeback: Auto Prevention" receives overwhelmingly positive feedback from merchants, who appreciate its effective chargeback prevention capabilities, reliable customer support, and competitive pricing. However, there are some areas where improvements could be made, especially regarding billing practices and user interface design.

Key Strengths

  • Fast and easy onboarding process.
  • Effective chargeback prevention with automated features.
  • Reliable and helpful customer support.
  • Competitive pricing on alerts and services.
  • Comprehensive protection for payment processing.

Common Concerns

  • Billing issues after disconnection from the service.
  • Unresponsive or inadequate customer support in certain situations.
  • User interface limitations, such as incomplete transaction details.

Final Thoughts

Overall, "Chargeback: Auto Prevention" is regarded as a valuable tool for businesses looking to minimize losses due to chargebacks. Its strengths in speed, efficacy, and customer support make it a recommended choice, although addressing concerns about billing practices and UI enhancements could further boost its reputation.

Canberra The Label

Dec 14, 2024  on Shopify

11/10 It has saved our payment processor 100 times already. Very worth it.

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