Chargeback: Auto Prevention

Name: Chargeback: Auto Prevention Introduction Video
Uploaded: 2024-09-25T07:12:06Z
Duration: 1 min 33 s
Description: Prevent chargebacks on autopilot

Develop by Shopify

Free plan available

Prevent chargebacks on autopilot

Quick setup

Automatic refunds

Chargeback prevention

Extensive overview

No contracts

About Chargeback: Auto Prevention

Launched Sep 23, 2024

Built by Shopify

Address

151 O’Connor St, Ottawa, ON, ON, CA

Website Support Portal Privacy policy Tutorial FAQ Document

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Introduction Video

Description

Start preventing chargebacks on autopilot. No more money holds or shutdown.

Chargeback is an automated chargeback prevention app. It alerts you when a customer initiates a dispute. This allows you to automatically refund the transaction, stopping the chargeback. This protects your Shopify from shutdown, money holds, and fees. We work with almost all payment processors, helping you to maintain smooth operations with a low chargeback rate. This does not work together with alerts from Chargeblast, Disputifier, Chargeflow, or any other provider.

Quick and easy setup
Chargeback prevention on autopilot - No work required from you
Extensive overview of all chargebacks
No contracts required, cancel anytime
Works with Visa, MasterCard, American Express, and Discover

Pros

Automated chargeback prevention alerts
Ability to automatically refund transactions to reduce chargeback rate
Helps protect merchant accounts
Saves time and reduces fees associated with chargebacks
Enables the option to accept more payments with less risk
Integrations with multiple platforms (Shopify, Stripe, PayPal, Recurly, Braintree, Chargebee, etc)
Quick and easy setup
Chargeback prevention requires no work from the user
Provides an extensive overview of all chargebacks
No contracts required; can cancel anytime
Supports major card providers (Visa, MasterCard, American Express, Discover)

Cons

May automatically refund legitimate transactions, leading to potential revenue loss
Over-reliance on automated systems could miss nuanced cases that require manual intervention
Limited to chargeback prevention; does not address root causes of customer disputes
Potential for initial setup or integration issues with some platforms
Undisclosed pricing could be a concern for some users

Top Helpful Reviews

Snoozy

Jan 05, 2026 on Shopify

Great product, works as it should. Great customer service, with prompt responses from skilled people that can actually resolve issues.

Eclipse Skin Co

Dec 23, 2025 on Shopify

Great service! Works amazing for our business for refunding chargebacks before they happen! Customer service is also phenomenal.

Helvetus

Nov 25, 2025 on Shopify

Great app, super functionality. Super great support. Appreciated the call with Roudy, he knew everything and all works well, thanks a lot :)

Nourify

Oct 14, 2025 on Shopify

I love how professional the team at chargeback is Their service is exceptional responsive, efficient, and clearly experienced in what they do. Since partnering with them, we’ve seen a significant drop in chargebacks and a clear improvement in dispute handling. Andreas is super helpful always there to join call to help you.

Scott & Parker Washington

Oct 08, 2025 on Shopify

The support team always helps me amazing, Roudy helped me last time. I could even message him privately, so he could take a look into my case. Amazing!

RevitalGlow

Sep 23, 2025 on Shopify

Support is amazing, I had an issue which got resolved pretty quickly even though it was a bit complicated. Also had a call with a sales director which helped and ressaured me that everything is working perfectly fine and if I needed any help to reach out once again! Highly recommend this app!!

Greenchapel

Aug 12, 2025 on Shopify

Compared to other apps we've tested, Chargeback.io feels more streamlined and purpose-built. Some apps try to do too much and end up being cluttered. This one sticks to one thing, stopping chargebacks and it does that better than anything else we've used.

Tropic Skincare

Aug 07, 2025 on Shopify

We've been using Chargeback.io for a few weeks now, and honestly, the support team is phenomenal. We had a minor issue integrating it with Stripe, and their rep responded within 10 minutes — not just with a fix, but with a full explanation and follow-up. Fast, friendly, and knowledgeable support like this is rare in the Shopify app ecosystem. This level of service alone makes this app a 5-star experience!

Rebooters

Jul 08, 2025 on Shopify

This company has no customer service, takes ages to get someone. Every time you need them, it's impossible. Now I have uninstalled and am moving to another company and need them to release the descriptor, but they are ignoring me and not replying back. I will have to contact all relevant parties and Shopify also, as this is bad to treat their clients this way.

Schneider Salzburg

Jun 23, 2025 on Shopify

Very friendly, very fast and very efficient service. Perfect partner if ypu really wanna scale your business. They always listen and come up with a great solution. Can only recommend to work with them.

View all reviews

Chargeback: Auto Prevention

About Chargeback: Auto Prevention

Built by Shopify

Related Categories

ZB: Exit Intent Pop up Window

Introduction Video

Description

Start preventing chargebacks on autopilot. No more money holds or shutdown.

Pros

Cons

Top Helpful Reviews

Snoozy

Eclipse Skin Co

Helvetus

Nourify

Scott & Parker Washington

RevitalGlow

Greenchapel

Tropic Skincare

Rebooters

Schneider Salzburg

Key Features

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