The app was also blocking ad crawlers, which made our ad cost tripled. Doesn't seem that the app is blocking the right bots and it has cause more damage than helping.

We use Negate to block the entry of bots into our website and we're very happy with the results. Recently, because I had changed the theme, Negate stopped working leading to one day about 800 German bots entering. Kai from Negate support efficiently helped us solve this situation and now we're back to a great place in this area.

Was able to get my ad pixel data clean and start to see success again on Google Ads. Kai was super responsive and worked with me to get the problem solved! Very good customer service and great results with Negate!

We needed an app to help with large amount of bots visiting the store. This is a great solution, simple and unfussy. Kai has been a great support and have been happy to explain all (in layman's terms). We feel supported and reassured that the app is filtering our unwanted traffic. Thanks Kai.

Kai has been super useful throughout with his setup recommendations for Negate. Negate helped to reduce a spike in bot traffic we were seeing. This traffic was ultimately skewing website metrics and costing us money on profile volume billing. Negate helped prevent this.

Had an issue with bots from Ashburn VA and Council Bluffs Iowa. Paul was very prompt and professional to respond for Negate support. He clarified that these bots from AWS were not actually Amazon, but instead people who rent servers from AWS in order to crawl my website! On the pro plan was able to FINALLY get this under control. Thank you, highly recommend!

We've been using the Negate website dashboard since 2022, and it’s been a game-changer in blocking bot traffic from our Facebook and Instagram ads. At one point, we accidentally disabled Negate protection and immediately saw a drop in conversion rate. As soon as we re-enabled Negate protection, our conversions went back up, clear proof that it works!! The dashboard is detailed, showing visitor IPs, locations, and whether they’re human or bots. We also love that the protection settings are adjustable, allowing us to redirect bots, use advanced AI, and implement fingerprinting for even better filtering. Plus, Taylor is always quick to respond and incredibly helpful. We just installed the official Shopify app for convenience, and it was a simple switch. Highly recommend for anyone wasting ad spend on bot traffic!

Pues es la que "mejor funciona" de todas las apps de este tipo, el único detalle es que ya van dos veces en dos semanas que se tiene instalada que deja de funcionar. Desgraciadamente no cuentan con soporte de forma directa para que puedan resolver los problemas facilmente.

Hasta el momento registra todos los bots que recibe el sistema, pero a pesar de haber subido el plan por uno más costoso no se ve una mejora. No tiene la opción de poder bloquear las IPs o ciudades donde ya se tiene localizado el ataque lo cual es una pena.

Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!