Reviews: Chargeback: Auto Prevention

Customer reviews: Chargeback: Auto Prevention

Reviews (11)

Overall rating

4.2

5

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What Merchants Think

The app "Chargeback: Auto Prevention" receives overwhelmingly positive feedback from merchants, who appreciate its effective chargeback prevention capabilities, reliable customer support, and competitive pricing. However, there are some areas where improvements could be made, especially regarding billing practices and user interface design.

Key Strengths

Fast and easy onboarding process.
Effective chargeback prevention with automated features.
Reliable and helpful customer support.
Competitive pricing on alerts and services.
Comprehensive protection for payment processing.

Common Concerns

Billing issues after disconnection from the service.
Unresponsive or inadequate customer support in certain situations.
User interface limitations, such as incomplete transaction details.

Final Thoughts

Overall, "Chargeback: Auto Prevention" is regarded as a valuable tool for businesses looking to minimize losses due to chargebacks. Its strengths in speed, efficacy, and customer support make it a recommended choice, although addressing concerns about billing practices and UI enhancements could further boost its reputation.

Schneider Salzburg

Jun 23, 2025 on Shopify

Very friendly, very fast and very efficient service. Perfect partner if ypu really wanna scale your business. They always listen and come up with a great solution. Can only recommend to work with them.

Scottsdale Boutique

May 15, 2025 on Shopify

Great and fast onboarding, saved my payment processing and we are still scaling! Great CX in general!

MORNINGTON BOUTIQUE

May 12, 2025 on Shopify

Very usefull app, life-saver for your payment processor !

Lumina-London

Apr 25, 2025 on Shopify

Good service and good support 5/5

Edward Fraiser

Apr 13, 2025 on Shopify

Great service, does exactly as said. Cheaper alerts than other apps and lots of help from the support team if you run into any issues, highly recommend.

Mizrahi

Mar 12, 2025 on Shopify

Reliable App with a great Customer Support This app does exactly what it promises and more! We have successfully processed multiple chargebacks thanks to the automated features and the clear dashboard. But what really sets it apart is the customer support. They are friendly, knowledgeable, and always ready to help. This gives us extra confidence in the system.

Shaker Cases

Mar 03, 2025 on Shopify

Very Polished App, Good instructions, easy to understand and i know it will save a lot of chargebacks in the future. Worth having installed if you want peace of mind. Would rather pay the $15 alert fee and auto refund, then pay $15 chargeback fee and risk holds on merchant account. Makes sense to me.

My Therapy Toolkit

Mar 02, 2025 on Shopify

I started using Chargeback.io primarily because of their competitive pricing, and I couldn’t be happier with my choice. The onboarding process was lightning-fast, allowing me to start protecting my business from chargebacks almost immediately. Their support team truly goes above and beyond, always available to answer questions and provide assistance whenever needed. On top of that, their coverage is simply the best I’ve encountered, ensuring comprehensive protection and peace of mind. If you’re looking for a reliable, fast, and affordable chargeback solution, Chargeback.io is the way to go!

Lesterandjones.com

Feb 28, 2025 on Shopify

Been using it for 4 months now and it's amazing! did over 5M USD so far with Shopify Payments (including shop pay) and managed to keep it a life and we are still scaling! at the same time we have it connected to oceanpayments and airwallex on our other stores literally a life-saver to keep your payment processors a life

Canberra The Label

Dec 14, 2024 on Shopify

11/10 It has saved our payment processor 100 times already. Very worth it.