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Customer reviews: Cartly Abandoned Cart Recovery

Develop by Care Cart

Reviews (1,181)

Overall rating
4.8

What Merchants Think

Merchants have a generally positive impression of "Cartly Abandoned Cart Recovery." Most users commend the app for its excellent customer support, which seems to be a standout feature. Users appreciate the app's effectiveness in recovering lost sales and increasing conversion rates. However, there are a few concerns related to the app's functionality and customization options.

Key Strengths

  • Outstanding customer support available 24/7
  • Effective at recovering lost sales and improving conversion rates
  • Easy to use and navigate
  • Seamless integration with Shopify stores
  • Highly personalized assistance from support team members

Common Concerns

  • Issues with translating emails fully
  • Occasional problems with the app's email campaign performance
  • Design and customization limitations

Final Thoughts

"Cartly Abandoned Cart Recovery" is well-regarded for its robust customer service and ease of use. While most merchants find it effective in boosting sales from abandoned carts, some have faced challenges with its email features and customization. Overall, it is highly recommended, especially for Shopify users seeking to enhance their cart recovery efforts.

Steroids On Demand

Mar 27, 2024  on Shopify

Luis is the best thing I have ever come accross. His dynamic, fast, and concise. He should be either given a raise or he should be promoted instantly. his fast, resposive, patient and knows every little particle of information. Thank you

WELOLA

Mar 05, 2024  on Shopify

I can recommend this App 100%. I have a issue with the Abandoned Cart E-Mails and the support clear everything very fast. Thanks once more to Mrs. Arya from the Support Team, she do a great job.

Maras Green

Jan 15, 2024  on Shopify

Many thanks for the prompt response on New Year Day. I am happy to be working with a company that shares our sense of urgency. We need more Carecart support in the the Shopify App Store. Our productivity and revenue would increase exponentially for the benefit of everyone. Ayra, Luis you are the best.

Equality Products

Jan 07, 2024  on Shopify

I am quite happy with the experience I have had so far with this app. 5 Stars all around. They have amazing customer support unlike a lot of other apps and are quick to helping you with whatever you need. I would highly recommend their service through any of their apps!

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