Reviews: Cartly Abandoned Cart Recovery

Customer reviews: Cartly Abandoned Cart Recovery

Reviews (246)

Overall rating

4.8

5

82
4

2
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2
1

2

What Merchants Think

Merchants have a generally positive impression of "Cartly Abandoned Cart Recovery." Most users commend the app for its excellent customer support, which seems to be a standout feature. Users appreciate the app's effectiveness in recovering lost sales and increasing conversion rates. However, there are a few concerns related to the app's functionality and customization options.

Key Strengths

Outstanding customer support available 24/7
Effective at recovering lost sales and improving conversion rates
Easy to use and navigate
Seamless integration with Shopify stores
Highly personalized assistance from support team members

Common Concerns

Issues with translating emails fully
Occasional problems with the app's email campaign performance
Design and customization limitations

Final Thoughts

"Cartly Abandoned Cart Recovery" is well-regarded for its robust customer service and ease of use. While most merchants find it effective in boosting sales from abandoned carts, some have faced challenges with its email features and customization. Overall, it is highly recommended, especially for Shopify users seeking to enhance their cart recovery efforts.

LPG Burners

Jul 11, 2025 on Shopify

Great support the work app works like a charm

FlexiVision

May 28, 2025 on Shopify

Filler Lux

May 20, 2025 on Shopify

The support team of this app is very responsive and professional. They provide high-quality assistance and resolve issues quickly. Highly recommend!

KEMSO

May 19, 2025 on Shopify

Great app, the team help us and check the setting and also sent us an suggestion. Great team!

Awesome Artifacts

May 01, 2025 on Shopify

I’ve been using the Care Cart app to set up abandoned cart recovery emails, and I must say — the experience has been excellent so far. What really stood out to me was the support from Alice. She has been incredibly helpful, responsive, and knowledgeable throughout the setup process. Her guidance made everything smooth and hassle-free. The app itself is user-friendly and packed with features that can genuinely help recover lost sales. Highly recommended for anyone looking to increase their store’s conversion rate and customer retention. Great job, Care Cart team — and a big thanks to Alice for the outstanding support!

Metal Decor Aus

Apr 24, 2025 on Shopify

Excellent customer service

Cokima

Apr 16, 2025 on Shopify

Fantastic experience at set up with Sam. Great app, and even better customer service.

Amz Pallet Box

Mar 03, 2025 on Shopify

Good customer support see let see how it goes for my abondoned orders recovery process team is working on it hopeful for good response. Thanks

ruby merlot

Jan 27, 2025 on Shopify

I really like that there is a support team that is ready to help 24/7!

Sk1ntro

Dec 23, 2024 on Shopify

Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end

City Security Academy

Dec 07, 2024 on Shopify

Bibi Boutique

Dec 07, 2024 on Shopify

Needed a bit of help with installing the app. Arya has been very helpful.

Purrple Alien

Dec 04, 2024 on Shopify

WOW! Amazing support and I literally just uploaded the app into my store lol Luis has been incredible. So stoked to get this set up.

Nokwal

Nov 28, 2024 on Shopify

Great app and support team. Very quick response.

Seleo KW

Nov 20, 2024 on Shopify

great service ! super fast !

DAIMEY

Nov 17, 2024 on Shopify

Really helpful staff. Solved my problem and all queiries instantly. Highly recommened

Chic Botique

Nov 15, 2024 on Shopify

Very quick response. Kind offer for additional assistance on the app. Being new to the service this was a refreshing experience.

Digital Party Tools

Nov 12, 2024 on Shopify

Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!

Pawprint Boutique

Oct 29, 2024 on Shopify

great support!

Junovera

Oct 23, 2024 on Shopify

They were really fast to respond to any problem I have and the app was really easy to use!