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Customer reviews: Cartly Abandoned Cart Recovery

Develop by Care Cart

Reviews (1,181)

Overall rating
4.8

What Merchants Think

Merchants have a generally positive impression of "Cartly Abandoned Cart Recovery." Most users commend the app for its excellent customer support, which seems to be a standout feature. Users appreciate the app's effectiveness in recovering lost sales and increasing conversion rates. However, there are a few concerns related to the app's functionality and customization options.

Key Strengths

  • Outstanding customer support available 24/7
  • Effective at recovering lost sales and improving conversion rates
  • Easy to use and navigate
  • Seamless integration with Shopify stores
  • Highly personalized assistance from support team members

Common Concerns

  • Issues with translating emails fully
  • Occasional problems with the app's email campaign performance
  • Design and customization limitations

Final Thoughts

"Cartly Abandoned Cart Recovery" is well-regarded for its robust customer service and ease of use. While most merchants find it effective in boosting sales from abandoned carts, some have faced challenges with its email features and customization. Overall, it is highly recommended, especially for Shopify users seeking to enhance their cart recovery efforts.

ruby merlot

Jan 27, 2025  on Shopify

I really like that there is a support team that is ready to help 24/7!

Sk1ntro

Dec 23, 2024  on Shopify

Great app and fantastic customer service. Sam was so helpful and and make sure everything is going well from my end

City Security Academy

Dec 07, 2024  on Shopify

Bibi Boutique

Dec 07, 2024  on Shopify

Needed a bit of help with installing the app. Arya has been very helpful.

Purrple Alien

Dec 04, 2024  on Shopify

WOW! Amazing support and I literally just uploaded the app into my store lol Luis has been incredible. So stoked to get this set up.

Nokwal

Nov 28, 2024  on Shopify

Great app and support team. Very quick response.

Seleo KW

Nov 20, 2024  on Shopify

great service ! super fast !

DAIMEY

Nov 17, 2024  on Shopify

Really helpful staff. Solved my problem and all queiries instantly. Highly recommened

Chic Botique

Nov 15, 2024  on Shopify

Very quick response. Kind offer for additional assistance on the app. Being new to the service this was a refreshing experience.

Digital Party Tools

Nov 12, 2024  on Shopify

Betty, super gentile e molto disponibile! ha risolto il mio problema in 5 minuti!

Pawprint Boutique

Oct 29, 2024  on Shopify

great support!

Junovera

Oct 23, 2024  on Shopify

They were really fast to respond to any problem I have and the app was really easy to use!

Kennzeichenhalter-Wunschtext

Oct 17, 2024  on Shopify

I’ve been using the Abandoned Cart Recovery app for a while now, and it has been a game changer for my business. Not only does the app work seamlessly to recover lost sales, but the customer support is outstanding. The team is incredibly helpful and responds quickly to any issues or questions I’ve had. They truly go above and beyond to make sure everything runs smoothly. Highly recommend this app for anyone looking to increase their conversion rate and reduce abandoned carts!

Cara Keepsakes

Oct 15, 2024  on Shopify

I've had this app on my Shopify site for a couple years now and I upgraded my Shopify theme and needed some assistance. Kate and Ross were both so helpful, I had the problem fixed in less than an hour. Thanks for a great experience!

Pro-FireBall

Oct 12, 2024  on Shopify

perfect

Parfum Dubai Creation

Oct 09, 2024  on Shopify

good

Mustache Life Style

Oct 03, 2024  on Shopify

Royal Threads

Sep 29, 2024  on Shopify

A perfect app for cart recovery with excellent customer support specially the guy name Alan help me to setup app

Piave Imports

Sep 29, 2024  on Shopify

This app is great. its super easy to use and the 24/7 customer service team are really helpful. highly recommend

Mystery Melbourne

Sep 26, 2024  on Shopify

Great support from LUis

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