Kitenzo is a brilliant app, with great customer service, Denis and Dale have been super helpful assisting with any concerns I have or changes I wanted to make.

Cool app, with a number of useful features. Was a little hard to set up initially but contacted support who not only responded within a few mins actually went into my store store and set everything up for Dale who helped me was amazing would recommend

An incredible application. The interface is very simple and the template is great. You can use it easily. Also, customer service responds instantly. Especially Dale solved my problems immediately.

We found this app very useful at first, but as of late our customers have been unable to add any bundles to their cart. Support hasn't been especially helpful, especially since they answer once a day, and even if you give them a detailed description of the problem, they don't seem to have a huge interest in resolving it unfortunately, the best we got was 'well it works on my end'. We used them for probably a year or so with no problems, but due to bugs we will be heading elsewhere.

Great app. We had an issues with gift messages not showing in our shipping solution (Royal Mail) and support were great. Quick response and detailed instructions for using Shopify Flow to get it working how we wanted it

I had a small issue with the bundle summary not showing in the basket but the support was great and the issue was fixed within a couple of days. Many thanks

The bundles were super useful for us and they have lots of options for customization, plus the customer service is excellent!

This app is as versatile as their customer service is exceptional. Whether addressing minor concerns, major issues, or feature requests, their team responds promptly and efficiently, delivering solutions and suggestions with impressive speed. Denis, in particular, was incredibly helpful, going above and beyond!

App does the job. It's the only app that I found that could pull off what I we needed. The support team is excellent as well, and has helped us through some minor problems. Even though we've had a few hiccups I still continue to use this app because I know support is ready to jump in and help no questions asked; great team!

I had tried a few bundle apps on Shopify and unfortunately they did not meet my requirements, but after finding Bundle Builder, Kitenzo it worked perfectly for the customer journey and aesthetic I was looking to achieve. If I had questions Natalie, was so helpful and helped with getting the CSS code I needed for customisations and as a novice I was able to pick it up easily building out my bundles.

Very easy to use, great functionality, and excellent support. Don't have to be a developer to set up and customize bundles. Plenty of versatility to make bundles that the customer can customize, or preset bundles that are "add to cart" ready. Support does a great job whenever needed (Thanks, Dale). Highly recommend!

The app is very easy to use, but the real highlight of the app is its impeccable aftersales support. Any issues I encounter, every customization I need to do are addressed right away. Really awesome support staff.

Bundle Builder is the only app that truly delivered what I needed. The customer service is excellent—Natalie went above and beyond to guide me through the entire onboarding process. Highly recommend!

Support is friendly and helpful. The app is good, but adding more customization features would be helpful. Support helped me submit a feature request for bundles not showing the pre-discounted price along with the discounted price.

I have tried getting onto support with no success. The app has been updated and no longer works on my store to show line item properties on the admin end. Looks good from the customer end, but once the bundles are built, my team has no idea what is actually IN the bundle. There is no support or troubleshooting available on their website to address this issue. As a paying customer, it is just unacceptable...

ABOVE AND BEYOND!!! Natalie, the wonderful young lady who helped me, went above and beyond to assist me in getting my store up and running. She was with me from the beginning when I had so called “Shopify experts” building my store that had no idea what they were doing. She’s been with me then until now and always helpful and gracious. She was patient and extremely knowledgeable of the Bundle Builder product. The Bundle Builder product itself is simple to set up, very user friendly with great features. They also have a great on-boarding process to walk you thru so you’re not left alone to figure it out if you’re not quite sure how it works. The price is very reasonable for what you get and the customer service that you receive if you have a question or run into an issue is great. I highly highly recommend. Bundle Builder is the best!

The developers do not only help you with completely adjusting your bundle, but also help you if you have issues with your theme and website. It's such a great service.

I recently encountered an issue with the manual cart integration for my Shopify store, and Dale from Bundle Builder provided outstanding support. Dale’s prompt response and precise information resolved my issue quickly and efficiently. The exceptional customer service and smooth process made a significant difference. I highly recommend Bundle Builder for their excellent support and dedication to helping their customers succeed!

Works mostly well and the support is very good. We use it to make prdouct bundles (present baskets) and the user experience is very good. Also the support even helped Friday evening, so we can run our promotion on the weekend!

The app is very functional and easy to use. The customer support is second to none, absolutely top-notch. They even customized my bundles to meet my needs and to display the way I really wanted on my website. Highly recommend this app and this company.