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Customer reviews: EB | Easy Bundle Builder

Develop by Shopify

Reviews (654)

Overall rating
4.9

What Merchants Think

The "EB | Easy Bundle Builder" app is overwhelmingly praised by merchants for its ease of use, intuitive interface, and the superior support team that stands ready to assist with customization and troubleshooting. It caters well to both novices and experienced e-commerce owners, simplifying the process of creating bundle options in Shopify stores. Many merchants who have tried multiple other bundle apps express satisfaction with this app's seamless setup, extensive customization options, and how it positively affects sales metrics like average order value (AOV).

Key Strengths

  • Outstanding customer support with quick response times and problem-solving capabilities.
  • User-friendly interface suitable for both beginners and advanced users.
  • Simple integration and setup process.
  • Ability to create various types of bundles, including complex and customizable options.
  • Significant improvement in average order value (AOV) due to effective bundling strategies.
  • Responsive design that integrates well with existing store themes.

Common Concerns

  • Occasional slow interaction and response from support outside of their business hours.
  • User experience on the admin panel could be improved, with some users noting repetitive customization steps.
  • Initial onboarding issues and glitches for a few users.
  • Some users report unexpected costs when app details indicate a free plan is available.

Final Thoughts

The "EB | Easy Bundle Builder" app stands out as a leading choice for merchants looking to add bundling capabilities to their Shopify store. It is highly recommended for its simplicity and powerful feature set, with customer support being a significant highlight. While there are some reported areas for improvement, the app's benefits far outweigh these concerns, making it a valuable tool for enhancing sales and customer experience.

No Cold Feet

Nov 09, 2025  on Shopify

We've been up and running with the bundle builder for about 6 months now and most things have gone great. We're selling bundles! Configuration is pretty easy overall and support has been very responsive when there have been questions or customization requests. I do wish the default designs were a bit more modern/flexible but they are good about helping with designs. I'd also love to see the app be more "powerful" out of the box. Being able to set defaults, allowing a user to add a size guide to a modal, etc. But again, support has been helpful with these things; I just wish they were out of the box.

Snackdesi.in

Nov 07, 2025  on Shopify

Skai Lama team have apps to solve real business problems with a great support - 16hrs a day. I got my queries resolved with quick chat support and if needed they came on google meet as well.

plant.warehouse

Nov 07, 2025  on Shopify

The app is great and the team are super helpful. Made all of my changes to the design and sorted out any issues I had really quickly. 10/10

Curly'N'Covered

Nov 07, 2025  on Shopify

Very helpful support via Google Meeting. I really appriciate that the team took so much time to show me all features of this app. I'm really looking forward to use it in the next month. Thank's a lot.

Editora Fundamento

Nov 06, 2025  on Shopify

Amazing app and truly outstanding support! We needed to make several custom adjustments in our code, and their team went above and beyond to help us. They responded quickly, explained everything clearly, and guided us through each step until everything was working perfectly. If you're looking for an app with great features and a support team that genuinely cares and gets things done, this is the one.

Cook Boxes by Oddbox

Nov 05, 2025  on Shopify

This is the best Bundle App available on Shopify, there's plenty of options to customise the bundles and offer different experience to customers. The support is just fantastic, I have never seen a team of 3rd party apps so invested in the success of our store. Highly recommended

Curio Spice Company

Nov 04, 2025  on Shopify

We have just installed this app, but very excited about it. It solves many pain-points for us, and the order info flows thru our ERP and shipping software, which is great. Looking forward to seeing what the app can do!

Natulim eu

Nov 04, 2025  on Shopify

This app has amazing customer support! Big thanks to Ajay, Amit, Uddeshya, and everyone on the team, they’re incredibly helpful and responsive. They truly listen to your needs and work hard to deliver exactly what you ask for. They’re also flexible and fast when it comes to building custom solutions. Highly recommended!

Forever Home Candle

Nov 04, 2025  on Shopify

After testing several bundle apps, this was the only one flexible enough to meet all our needs at Forever Home Candle. Pricing is fair, and support has been excellent—Ajay was knowledgeable and offered great suggestions. Highly recommend.

Swirl Wine Shop

Nov 04, 2025  on Shopify

EB support is top-notch, and they are always looking for opportunities to improve their app and its offerings/capabilities. It's the only app we've found that allows us to do fixed-priced bundle building.

Temporary Inked

Oct 31, 2025  on Shopify

Very helpful thank you so much. They even call you to help you build it from scratch. Highly recommended! Best app and support thank you

ASK Natural

Oct 31, 2025  on Shopify

Very good and functional bundle options! The support team takes their time and provides immediate assistance with questions, requests, and adjustments. Thank you.

Momkind

Oct 30, 2025  on Shopify

Great experience! The customer support is amazing, and the team is super quick to respond to questions, help with the setup, and everything in between :)

SNOOZ

Oct 30, 2025  on Shopify

Super helpful tech support got my bundle up and running really quickly. They helped with some custom code to make my bundle page look how I wanted it. Thank you!

Dragonsteel Books

Oct 30, 2025  on Shopify

We needed to launch our first bundle quickly, and the Easy Bundle Builder team delivered beyond expectations. They handled the setup on a tight deadline, customized the branding to seamlessly match our store, and provided hands-on support throughout our biggest sale of the year—exactly when we needed them most. Their responsiveness and dedication to client success set them apart from other Shopify developers we've worked with. Cannot recommend them enough!

GenussBerlin

Oct 30, 2025  on Shopify

Perfect bundling app! We use the app for a mix & match bundle builder and it works great. The support is top-notch, especially UD always helps with questions and adapts changes very quickly! I have no negative points about the app! 5/5

InvisiWear

Oct 29, 2025  on Shopify

Never had an App Service like this. These guys are incredible. Everything works like it should + customized a lot for us. Good job, guys!

Sprints INC

Oct 27, 2025  on Shopify

Might be the best customer service experience of any app I've ever installed. We are a 8 figure business and highly recommend after our early experience. Very well done.

ríjuice

Oct 24, 2025  on Shopify

Easy Bundle Builder seems to be the right fit for our needs. Plenty of customization options and flexibility. Excellent service and support as well.

SUNFARE

Oct 24, 2025  on Shopify

My store had several bugs. I worked with Ankit. He is very detail oriented. He went through all of the steps and fixed multiple issues. He even extended the meeting so that he could finish everything. Ankit Rocks! Thank you Carl

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