EB | Easy Bundle Builder logo

Customer reviews: EB | Easy Bundle Builder

Develop by Skai Lama

Reviews (327)

Overall rating
4.9

What Merchants Think

The "EB | Easy Bundle Builder" app is overwhelmingly praised by merchants for its ease of use, intuitive interface, and the superior support team that stands ready to assist with customization and troubleshooting. It caters well to both novices and experienced e-commerce owners, simplifying the process of creating bundle options in Shopify stores. Many merchants who have tried multiple other bundle apps express satisfaction with this app's seamless setup, extensive customization options, and how it positively affects sales metrics like average order value (AOV).

Key Strengths

  • Outstanding customer support with quick response times and problem-solving capabilities.
  • User-friendly interface suitable for both beginners and advanced users.
  • Simple integration and setup process.
  • Ability to create various types of bundles, including complex and customizable options.
  • Significant improvement in average order value (AOV) due to effective bundling strategies.
  • Responsive design that integrates well with existing store themes.

Common Concerns

  • Occasional slow interaction and response from support outside of their business hours.
  • User experience on the admin panel could be improved, with some users noting repetitive customization steps.
  • Initial onboarding issues and glitches for a few users.
  • Some users report unexpected costs when app details indicate a free plan is available.

Final Thoughts

The "EB | Easy Bundle Builder" app stands out as a leading choice for merchants looking to add bundling capabilities to their Shopify store. It is highly recommended for its simplicity and powerful feature set, with customer support being a significant highlight. While there are some reported areas for improvement, the app's benefits far outweigh these concerns, making it a valuable tool for enhancing sales and customer experience.

STEDI MEALS

Jul 31, 2024  on Shopify

So far so good. I installed the app, but I had a couple of questions about css. I got in contact with the support team and they were really helpful.

Elite Athletic Gear

Jul 29, 2024  on Shopify

Easy bundle has been a game changer. We used to have a dev code custom bundles every time we needed a new one which was expensive and time consuming. Now we can create a new bundle and launch it in minutes. Great product and great support!

RareScents

Jul 28, 2024  on Shopify

I initially had issues with the app, and Sid the founder was an absolute legend! he jumped in and assisted and got the issue resolved within a couple of days! Definitely recommend, nothing else on the app store offers the same set of features

Therawrap

Jul 25, 2024  on Shopify

easy to use and works well. with pre sales it is so important to clearly let your customers know it is indeed a pre order and this works better than past aps i've used. customer support agent "Sid" was very helpful when I had a question.

RareScents

Jul 22, 2024  on Shopify

The app broke the page it was installed on, requested support to assist, and back and forth many times, and was told to check with my own developer which upon checking the issue was coming from their own code. Has potential but support wasn't very helpful

Hello Sweets Candy

Jul 14, 2024  on Shopify

Amazing product and I have been recommending it to all my shopify clients for its ease of use and versatility. The staff and support team in particular are amazing have been very responsive. Definitely worth it 100%.

G-Talent.Net

Jul 08, 2024  on Shopify

Estupenda APP, buscamos varias y hasta que dimos con Easy fue que todo se hizo más fácil y efectivo. El soporte de la APP es atento y usualmente muy rápido. Gracias

Tea Eats GmbH

Jul 08, 2024  on Shopify

developers have thought of every detail. Besides the amazing app, the customer support team is also great, with very fast response times and excellent support. Thank you, guys!

Southern Gifting Company

Jul 01, 2024  on Shopify

Very easy to work with and easy to schedule calls. Can get calls scheduled quickly and in most cases the very next day. The have had multiple calls with me to help me learn the product.

Drunk Desires

May 20, 2024  on Shopify

Very great team! They have helped with customising my Build A Bundle page and the live chat is very responsive. Thanks for all of your help!

The Parcel Concierge

May 14, 2024  on Shopify

Brilliant app! Everyone was very helpful setting everything up and helped make all the changes I needed to get my hamper builder ready to go. 100% recommend

Dárková krabička

Apr 29, 2024  on Shopify

I'm switching from another app and I'm excited about the options I have now! The support is helpful and helped me with a number of requests to customize the app on my website. I recommend 5/5.

Paper and Word

Apr 26, 2024  on Shopify

SO good!! I had another bundler installed and it felt pretty mediocre, but I thought it was my best option. I downloaded this one just in case and it was IMMEDIATELY so much better! And so fast and easy to set up! I love how customisable it is too, so I was able to have it beautifully branded without any code! I did then ask my developer to add a little code to the button style so it matched the rest of my site, but she said this was also easy to do. I need to say a HUGE thank you to the team too, who helped me when I got myself in a muddle over the cart functionality. They have been really quick to respond and incredibly helpful, fixing all issues I had (and being lovely with it!). Already had great feedback from customers for ease (and fun!) of use!

Amilga

Apr 25, 2024  on Shopify

Amazing app! It's super easy to set up, support team is really responsive and quick! Really looking forward to test it out!

CNC

Apr 18, 2024  on Shopify

They are great, this plugin allows my customers to choose their own products and build bundles, and if there is an issue, they can help you solve it quickly

Bici

Apr 17, 2024  on Shopify

The team is truly phenomenal! They are incredibly responsive and adept problem solvers. I highly recommend both them and the fantastic app they've created.

i-doit pro Store

Apr 17, 2024  on Shopify

So far the best and most configurable bundle app that I used. It solved all of my challenges. Anything missing was fixed by the developer, the chat support reaction was nearly instant!

Cove USA

Apr 16, 2024  on Shopify

Support team is very helpful, they help you dial in the appearance and answer any questions you've got. App also works very cleanly and looks way better than most options on the app store

Biora

Apr 15, 2024  on Shopify

Absolutely amazing customer service. They have a live chat that gives fast answers. I had a couple of requests and they were all resolved. The bundle work seamlessly as of now. I recommend 100%.

Sunflower Motherhood

Apr 12, 2024  on Shopify

Within minutes of having our new BYOB set up through Easy Bundle we had orders using the new service. We have had nothing but positive feedback from our customers. My experience setting it all up with Surya and Amit was superb. They helped me make every edit down to the nitty gritty of colors, bolding, italicizing, and customizing certain parts of the experience. I really don't like working with an app unless the service team is awesome and they are definitely that! One time Surya even stayed up in the middle of the night helping me fix something. These guys have worked really hard and made a few really incredible apps. We use this one, Fly Bundles, and Gift Lab. After using one of their apps, I got rid of our other ones that did similar things to their other apps so that I could work with them more. It's 5 star service and a 5 star app!

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