EB | Easy Bundle Builder logo

Customer reviews: EB | Easy Bundle Builder

Develop by Skai Lama

Reviews (327)

Overall rating
4.9

What Merchants Think

The "EB | Easy Bundle Builder" app is overwhelmingly praised by merchants for its ease of use, intuitive interface, and the superior support team that stands ready to assist with customization and troubleshooting. It caters well to both novices and experienced e-commerce owners, simplifying the process of creating bundle options in Shopify stores. Many merchants who have tried multiple other bundle apps express satisfaction with this app's seamless setup, extensive customization options, and how it positively affects sales metrics like average order value (AOV).

Key Strengths

  • Outstanding customer support with quick response times and problem-solving capabilities.
  • User-friendly interface suitable for both beginners and advanced users.
  • Simple integration and setup process.
  • Ability to create various types of bundles, including complex and customizable options.
  • Significant improvement in average order value (AOV) due to effective bundling strategies.
  • Responsive design that integrates well with existing store themes.

Common Concerns

  • Occasional slow interaction and response from support outside of their business hours.
  • User experience on the admin panel could be improved, with some users noting repetitive customization steps.
  • Initial onboarding issues and glitches for a few users.
  • Some users report unexpected costs when app details indicate a free plan is available.

Final Thoughts

The "EB | Easy Bundle Builder" app stands out as a leading choice for merchants looking to add bundling capabilities to their Shopify store. It is highly recommended for its simplicity and powerful feature set, with customer support being a significant highlight. While there are some reported areas for improvement, the app's benefits far outweigh these concerns, making it a valuable tool for enhancing sales and customer experience.

Wolfsbacher Natur - empact brands

Dec 05, 2024  on Shopify

This bundle app is fantastic! It’s well-designed, offers an excellent user experience, and the support team is incredibly responsive, always available, and provides great solutions.

Prickly pear me

Dec 04, 2024  on Shopify

This is a great and easy to use app. It does everything I need it to do function wise, and the customer service is superb. Thank you Skai.

Rule Of Threads

Dec 03, 2024  on Shopify

Amazing bundle app and great customizations. The improvements over the past year have been great and our AOV has gone up since using. Cant recommend enough.

Unicorn Snot

Dec 02, 2024  on Shopify

UPDATE: Following my original review the team reached out and they were very helpful in getting my problems solved. I raised my score from 3 to 4 stars because of that. Overall, it's the best bundle building app I've seen so far and I've tried a lot of them. I'm holding back the 5th star because I still think the UI and workflows need a bit more refinement - but the team seems like they care and are working towards a great product! INITIAL REVIEW: I've still got hope for this app but it's been a really rough onboarding experience so far. I see that others have good things to say about the customer service in their reviews but for us it's been painfully slow. They are in India and we're in New York and we never get realtime chat interactions. We're basically exchanging one sentence per day, which means it's been about two weeks and we've made no progress on actually resolving the glitch that's preventing us from using the app. The UX on the admin panel also needs some rethinking. It's surprising, because on the front end the UX is so nice but, for some reason, they laid out the backend in such a way that you have to manually enter your color preferences for every little place in the app, rather than simply letting you set defaults one time. I must have pasted the same hex value in about 20 different places, across 5 different screens just to get the widget to have a coherent look across the whole experience. Basically, what should be a 10 minute setup for each widget becomes like a 45 minute process.

Wrapt

Nov 30, 2024  on Shopify

Great app for my online giftbox store. I've been able to build different types of bundles specific to the needs of my business. The support team are fantastic and have really helped with any of my queries.

Menty B's Essentials

Nov 28, 2024  on Shopify

Love this app. Easy to use, set up and navigate plus the support is super helpful - thank you for your help Amit!

Tampon Tribe

Nov 27, 2024  on Shopify

Outstanding Bundle Builder with Exceptional Support Easy Bundle Builder by SkaiLama has been exactly what our Shopify store needed. The app is incredibly intuitive - we had our first bundles set up within minutes. The visual builder makes it simple to arrange products and customize how customers see them. You can create everything from simple volume discounts to mix-and-match bundles without any hassle. What truly sets this app apart is their amazing customer service. When I needed help with a complex bundle setup, their team responded immediately, and even jumped on a screen share, they didn't just solve my problem - they suggested several ways to make our bundles even better! They even helped coordinate with another app when we had a minor conflict. With features like real-time inventory sync and mobile-responsive design, plus such attentive support, this app is a must-have for any Shopify store looking to offer bundles.

Slush.co.uk

Nov 25, 2024  on Shopify

Adding in Easy Bundle has transformed how we provide bundling and savings to our customers! The setup and installation were effortless, the team’s response time is exceptional, and we couldn’t be happier with the service so far.

SheroUSA

Nov 21, 2024  on Shopify

Great stuff from the SkaiLama team! Bundle Builder has great support and is extremely beneficial for our customers.

The Brow Bar

Nov 21, 2024  on Shopify

Thank you so much for your help, The on going support is amazing, great app great people 5 star !!!!!!!!!!!1

Loosid Sober Shop

Nov 20, 2024  on Shopify

Great product - was able to build a pretty complex tiered bundle within a few hours after downloading the app. Can't say enough about the customer support - really amazing.

Mai romantic

Nov 17, 2024  on Shopify

GREAT CUSTOMER SERVICE! Very fast replies and the problem gets solved very quick. I recommend this app!

The Gift Loft

Nov 13, 2024  on Shopify

Amit and his team are top notch. Very responsive and so helpful, especially for someone like me who asks a billion questions. If they were not available on chat, they always made sure to follow up with me. Their videos and documentation are also very helpful to help you learn how to implement their product(s). Highly recommend!

Biljkoljupka

Nov 11, 2024  on Shopify

Just the bundle app I needed, lots of different bundle versions and amazing support team that is always there. Highly recommended

Klein House

Nov 10, 2024  on Shopify

The listing for this app said there is a Free plan available. however, the first thing I have to choose is a paid plan that starts at $50 a month.

Unicorn Snot

Nov 10, 2024  on Shopify

I've still got hope for this app but it's been a really rough onboarding experience so far. I see that others have good things to say about the customer service in their reviews but for us it's been painfully slow. They are in India and we're in New York and we never get real time chat interactions. We're basically exchanging one sentence per day, which means it's been about two weeks and we've made no progress on actually resolving the glitch that's preventing us from using the app. The UX on the admin panel also needs some rethinking. It's surprising, because on the front end the UX is so nice but, for some reason, they laid out the backend in such a way that you have to manually enter your color preferences for every little place in the app, rather than simply letting you set defaults one time. I must have pasted the same hex value in about 20 different places, across 5 different screens just to get the widget to have a coherent look across the whole experience. Basically, what should be a 10 minute setup for each widget becomes like a 45 minute process.

Dick Johnson

Nov 08, 2024  on Shopify

A very well-designed app; you can create any kind of bundle solution with it. And that's not all—the support is truly excellent! I highly recommend it.

LYFTLYFE APPAREL

Nov 05, 2024  on Shopify

Best customer support ever! We just installed it, and the team helped us customize the landing page. We'll be testing the bundle with Meta ads.

BPerfect Cosmetics

Oct 30, 2024  on Shopify

Installing Easy Bundle has completely changed the way in which we offer bundling and savings to our customers! Set up and installation was seamless, response time from the team is first class and overall we are delighted with the service to date.

The Fragrance Club

Oct 17, 2024  on Shopify

Surya and his team are absolutely top notch for onboarding a customer with ease. Very easy to use after installation. Great customer service and got the job done in a time crunch. Thank you!

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