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Customer reviews: EB | Easy Bundle Builder

Develop by Skai Lama

Reviews (404)

Overall rating
4.9

What Merchants Think

The "EB | Easy Bundle Builder" app is overwhelmingly praised by merchants for its ease of use, intuitive interface, and the superior support team that stands ready to assist with customization and troubleshooting. It caters well to both novices and experienced e-commerce owners, simplifying the process of creating bundle options in Shopify stores. Many merchants who have tried multiple other bundle apps express satisfaction with this app's seamless setup, extensive customization options, and how it positively affects sales metrics like average order value (AOV).

Key Strengths

  • Outstanding customer support with quick response times and problem-solving capabilities.
  • User-friendly interface suitable for both beginners and advanced users.
  • Simple integration and setup process.
  • Ability to create various types of bundles, including complex and customizable options.
  • Significant improvement in average order value (AOV) due to effective bundling strategies.
  • Responsive design that integrates well with existing store themes.

Common Concerns

  • Occasional slow interaction and response from support outside of their business hours.
  • User experience on the admin panel could be improved, with some users noting repetitive customization steps.
  • Initial onboarding issues and glitches for a few users.
  • Some users report unexpected costs when app details indicate a free plan is available.

Final Thoughts

The "EB | Easy Bundle Builder" app stands out as a leading choice for merchants looking to add bundling capabilities to their Shopify store. It is highly recommended for its simplicity and powerful feature set, with customer support being a significant highlight. While there are some reported areas for improvement, the app's benefits far outweigh these concerns, making it a valuable tool for enhancing sales and customer experience.

Rone Restorations

Sep 04, 2025  on Shopify

Super customizable! I have an art shop and I wanted people to be able to bundle specific size variants in a gallery starter set and this app is perfect for that! User friendly and fast customer service. I needed some random customizations and they were able to help me make those changes to get the look I wanted!

PilatesSplendor

Sep 04, 2025  on Shopify

A very positive experience. They're very helpful and resolve any issues. They're incredibly professional - I'm satisfied!

JCS Wildlife

Sep 02, 2025  on Shopify

Their support is a little slow because they're in a different time zone, which usually takes the next day to resolve items. As long as you have patience with the setup process, I think you will really like this program. Make sure to use their customer service, as they offer customization options that you can't do.  With this program, you can only do bundles. If you want to do price breaks, there is another program by the same company. The only problem with this is that it gets a little expensive. In my opinion, both these programs should be together.

Prosperity Candle

Aug 28, 2025  on Shopify

Excellent and responsive customer service. We are so excited to use this! I think our customers are going to love it.

The Sak

Aug 27, 2025  on Shopify

This app not only is a great bundle app but the team behind the app is top notch! Very responsive and a huge help in getting experiences set up on site. Highly recommend!

Seedboy

Aug 26, 2025  on Shopify

Ajay was incredibly helpful with a free 1-1 support call to make sure everything was set up right. I checked a bunch of these types of apps and Easy Bundle is by far the best.

JCS Wildlife

Aug 25, 2025  on Shopify

The support is very slow. The chat indicates that they're online, but most of the time, they do not respond, or if they do, it might be the next day. Try setting up an appointment, and it's 3-4 days out. We have about 15 different apps, and I must say, this one's been the most frustrating one to set up. The app appears to be able to do what we're looking to do, but I'm not quite sure when we'll be able to set it up.

Its All Good Seasoning

Aug 19, 2025  on Shopify

The Easy Bundle Builder team did a great job answering my questions and fixing the issues with my site. Thanks! Great Help!

Pinx Nails

Aug 18, 2025  on Shopify

Would not recommend. Support has been very disappointing—currently stuck on a 4-day delay with nothing but automated bot replies and no real assistance. I was even offered an upgrade to a higher-tier plan for faster responses, yet still no reply. To make matters worse, the app itself is slow and buggy. I’ve been using this app for almost a year and have generated over $100,000+ sales through it. You would think that level of commitment and success would warrant quality support—but unfortunately, that hasn’t been the case.

Mystery Football

Aug 12, 2025  on Shopify

Amazing app and the support is some of the best I have ever received, please use this app if you are looking to add bundles and upsells to your website

Stash Cycles

Aug 01, 2025  on Shopify

This app is an excellent choice for complex bundles. It’s feature-rich and handles advanced rules and conditions. The interface is well thought out and easy to customize. We had no trouble applying our own CSS to get the bundle page looking exactly how we wanted. On top of that, the support team was fantastic. They helped with setup, quickly implemented a feature request in under a day, and were great to work with on support calls. We tested quite a few bundle builders, and this one was one of the best.

Republic of Happy

Jul 31, 2025  on Shopify

This app has it all! So happy to have found it. You can create all sorts of bundles, including full page ones, which look really good. It has a bit of a learning curve, but I think it's worth it. Customer support is really good too!

VineLink

Jul 30, 2025  on Shopify

I've had the handsdown best guidance and assistance from this team out of any app I have used! The UI allows you to really adapt it to your brand. Very happy.

CoolCases

Jul 30, 2025  on Shopify

Team is great. Sid, shri, amit, everybody are helpful. And the app is really so much useful to create bundle offers. but price it little bit on higher side

CLOSET CHILDREN

Jul 30, 2025  on Shopify

Customer service was helpful. They also had a free onboarding call which helped me solve my problems with the bundle very fast. absolutely recommend this app!

City Pop

Jul 30, 2025  on Shopify

Absolutely Incredible App & Support Team! We couldn’t be happier with Easy Bundle Builder! From the moment we installed it, the experience has been top-notch. The app itself is powerful, intuitive, and has completely transformed how we offer bundle options to our customers. What really sets EB apart, though, is the outstanding support team. Sid, Ishaan and Ashfaq are absolute rockstars — incredibly responsive, patient, and genuinely invested in our success. They held our hand through every step of the setup and made sure everything was tailored exactly to our shop’s needs. No cookie-cutter solutions here — they customized everything to fit our store perfectly. We’ve worked with a lot of apps, but very few offer this level of personalized service and care. If you’re looking for a customizable, user-friendly bundle builder with white-glove support, look no further. This is it. Highly recommended!

MealandFit

Jul 30, 2025  on Shopify

incroyable ! toute l'équipe s'est mobilisé pour régler mon problème et ils étaient tous à l'écoute et de très bons conseils ! je recommande vivement ! incredible! the whole team pulled together to solve my problem and they were all very attentive and gave me very good advice! i highly recommend it!

Kekaa

Jul 30, 2025  on Shopify

Top notch product. Sid, amit, and sri, and complete team unites to solve the problem and i feel satisfied. Bundling product is one of the most important factor.

Big Spoon Roasters

Jul 29, 2025  on Shopify

Team was great and helped us to figure out how to use and adapt the tool to meet our specific needs. It looks fabulous!

Crepdog Crew

Jul 29, 2025  on Shopify

Brilliant bundle builder! It made creating complex full-page bundles easy. The support team is also very responsive and helpful.

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