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Customer reviews: Hextom: Bulk Product Edit

Develop by Hextom

The Bulk Product Edit app simplifies managing large Shopify catalogs by enabling bulk updates to prices, descriptions, and more. This review covers its features, user feedback, and alternatives to help merchants decide if it’s the right tool for their store.

Reviews (1,019)

Overall rating
4.8

What Merchants Think

Merchants generally have a highly positive opinion of "Hextom: Bulk Product Edit" as an essential tool for efficiently managing and editing large volumes of product data on their Shopify stores. They appreciate its time-saving capabilities, ease of use, and helpful customer support. Many users regard it as an indispensable part of their store management routine, frequently highlighting its reliability and effectiveness.

Key Strengths

  • Significantly saves time on bulk edits and product management.
  • Ease of use with intuitive interface and features.
  • Excellent customer service with prompt and helpful support.
  • Capability to handle a wide range of product updates and tasks.
  • Highly reliable, with functionality that consistently meets merchant needs.
  • Features like rollback and editing queue improve operational safety and efficiency.

Common Concerns

  • Issues related to variant deletion and restoration requests during certain updates.
  • Concerns about billing and downgrade processes not being recognized timely.
  • Occurrences of minor glitches, particularly during large bulk edit operations.
  • Feedback on occasional slow start times for bulk edits.
  • Desire for the ability to edit more than 5,000 SKUs at a time.

Final Thoughts

Overall, "Hextom: Bulk Product Edit" is highly regarded by merchants for its capability to streamline product management tasks and drastically reduce the time spent on manual edits. Its robust functionality, combined with strong customer support, makes it an invaluable tool for online store operations, especially for shops with large catalogues. Despite some billing and minor technical issues, its benefits greatly outweigh its drawbacks, making it a widely recommended solution for bulk editing needs.

Whiter Smile

Jun 30, 2025  on Shopify

It works most of the time, but the monthly cost is hard to justify. Bulk edits aren’t something I need to do regularly, yet I still have to keep paying just to retain access. It feels overpriced for how often I actually use it.

Blat

Jun 17, 2025  on Shopify

The app works very well for me. What I’m missing is the ability to save tasks for when I need to repeat the same actions. I would love to have an option to save tasks — for example, the fields I select when exporting

Luxiface.com

Jun 14, 2025  on Shopify

Great app for product SEO-highly recommended. It offers multiple features, including automatic updates of product image file names and alt text.

JT's Designer Fashion

Jun 13, 2025  on Shopify

I have been using this app for a few years and it's great! It does exactly what I need it to do without breaking the bank. I was previously using a different app, but I kept running into backend issues that caused me to work harder. So glad that I found Hextom. I recently ran into an issue with my uploads. The Hextom technician (Vincent O.) was very eager to get my problem fixed and was also very clear and kind with his explanations (complete with screenshots) to point out an error that I had made. I recommend this app!

OEShop

Jun 11, 2025  on Shopify

Bulk Product Edit is an absolute game-changer for managing our store. We run a large catalog with hundreds of products and variants, and this app has saved us countless hours. Whether it's adjusting prices, updating tags, or editing metafields in bulk, the interface is intuitive and the filters are incredibly flexible. What I love most is the ability to schedule tasks or roll back changes if needed – it adds a layer of confidence and control that's essential when dealing with large-scale edits. Support is also fast and helpful whenever we have questions. If you're managing a growing store and need a reliable way to bulk edit products without the headache, this app is a must-have.

Singletracktees

Jun 10, 2025  on Shopify

I can't imagine living without this app, as it saves so much time with bulk editing 600+ products. Highly recommended.

Essex Classics

Jun 03, 2025  on Shopify

Hextom Bulk Product edit is a must-have application for managing large numbers of SKUs. It features an intuitive, easy-to-use interface. Cool features like cloning jobs and sophisticated import/export make maintaining your items a simple process. Their support is also quick to respond. Be sure to check out their Bulk Image Edit and SEO application.

Life Is Wanderful Co.

May 29, 2025  on Shopify

Great product, quickly fixes lots of items. Great CS as well, very quickly helped me with a query via chat. Highly recommended.

Bitty Barks

May 25, 2025  on Shopify

The Hextom: Bulk Product Editor is my most used add-on in my Shopify store. It is so helpful and versatile and saves me a ton of money. Great value...would definitely recommend to all Shopify store owners.

xenadu

May 24, 2025  on Shopify

I'm not sure I could run my Shopify store without this app. It saves me so much time when adding and modifying products. Thank you!

Trainers To Tycoons

May 23, 2025  on Shopify

It took me a while to figure this out but the online chat was super helpful and saved me tons of time! Highly recommended!

WTF Notebooks

May 20, 2025  on Shopify

We have been using this product for years. Recently, because Shopify has *finally* increased variant limits, we encountered an issue with the increased number of variants not being supported by the app correctly. It took over a month for support to come through, and eventually this issue was fixed; however, the number of failed edits in a recent bulk edit was disappointing, and I had to use another bulk editing app to perform the same edits. This other app had no failures. Hextom Bulk Product Edit is good for smaller jobs, but for larger jobs it can be very slow (compared to some other apps in the same category), and a failure rate of approximately 3% is irritating and time-consuming to fix when one has simply bulk edited a single value across thousands of variants.

Japan Figure Store - #1 Bring To You The Best Japanese Goods

May 19, 2025  on Shopify

Good app, easy to use, and great support. I’ve been using Hextom: Bulk Product Edit for a while and it really saves me a lot of time. The interface is user-friendly, even for someone who’s not very technical. The support team is quick to respond and very helpful. Highly recommend!

purelifeactive

May 16, 2025  on Shopify

Dhann R was very helpful and professional !! He helped me all the way with all the questions, and Hextom is truly the best app to have if you want to edit quantity products and so much more! I really recommend it.

Papasonn's Shop

May 05, 2025  on Shopify

Hextom is simply amazing - even the free version. It can change virtually anything you want on your (Shopify) listings with just a few clicks.

WTF Notebooks

May 05, 2025  on Shopify

We have been using this product for years. Recently, because Shopify has finally increased variant limits, we encountered an issue with the increased number of variants not being supported by the app correctly. It took over a month for support to come through, but I believe this issue has been fixed. We won't know until we have a reason to use the app, so we would appreciate Hextom's patience until we perform our next big bulk update.

The Lovery

Apr 28, 2025  on Shopify

We've been using Hextom to help manage dynamic pricing on our site, especially with the ever-changing price of gold, and it's been a complete game-changer. In addition to automatic repricing, we rely on it to quickly add or remove items from our sale section and adjust product availability across different sales channels. What used to take days of manual work now takes just minutes. It's streamlined so much of our backend process and saved us an incredible amount of time. We're genuinely so happy we found Hextom — it's an essential tool for running our business efficiently!

J.FitzPatrick Footwear

Apr 22, 2025  on Shopify

Strong functionality and great customer service thus far -- quick and informed responses even on the weekends. Would recommend.

Ramro Yoga Wear

Apr 20, 2025  on Shopify

Where would we be without this tool. Hextom offers quick solutions and their help desk is fabulous. Thank you.

Sparkle In Pink

Apr 15, 2025  on Shopify

This is by far one of the most useful apps in the Shopify store. We would not be able to function with such a massive product catalog without this tool, not to mention it can also edit customer profiles and collections. We use it daily and never have any issues. Any questions I've ever had have been quickly resolved by their support team who responds quickly and was very skilled in finding a solution for us. We've used this tool for 6-7 years and can't say enough good things. Thanks to the Hextom team for creating this tool!

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