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Customer reviews: Hextom: Bulk Product Edit

Develop by Hextom

Reviews (1,993)

Overall rating
4.8

What Merchants Think

Merchants generally have a highly positive opinion of "Hextom: Bulk Product Edit" as an essential tool for efficiently managing and editing large volumes of product data on their Shopify stores. They appreciate its time-saving capabilities, ease of use, and helpful customer support. Many users regard it as an indispensable part of their store management routine, frequently highlighting its reliability and effectiveness.

Key Strengths

  • Significantly saves time on bulk edits and product management.
  • Ease of use with intuitive interface and features.
  • Excellent customer service with prompt and helpful support.
  • Capability to handle a wide range of product updates and tasks.
  • Highly reliable, with functionality that consistently meets merchant needs.
  • Features like rollback and editing queue improve operational safety and efficiency.

Common Concerns

  • Issues related to variant deletion and restoration requests during certain updates.
  • Concerns about billing and downgrade processes not being recognized timely.
  • Occurrences of minor glitches, particularly during large bulk edit operations.
  • Feedback on occasional slow start times for bulk edits.
  • Desire for the ability to edit more than 5,000 SKUs at a time.

Final Thoughts

Overall, "Hextom: Bulk Product Edit" is highly regarded by merchants for its capability to streamline product management tasks and drastically reduce the time spent on manual edits. Its robust functionality, combined with strong customer support, makes it an invaluable tool for online store operations, especially for shops with large catalogues. Despite some billing and minor technical issues, its benefits greatly outweigh its drawbacks, making it a widely recommended solution for bulk editing needs.

Technically Stable

Feb 12, 2025  on Shopify

Amazing, saved me literally days editing. I needed to remove white spaces from variant text. 500 products edited in 5 minutes!

Bella Frye

Feb 12, 2025  on Shopify

Hextom, please work with Shopify and give me the ability to restore variants. It's 20+ days to restore based on App issue that deleted variants. February 2025 App Issue that deletes variants. I am hopeful in cases like mine with over 100,000 variants and being on 3 sites with Enterprise plan they have more solutions and at least try to reach out to Shopify on my behalf. It was their app that deleted the variants. Please advise, Hextom. I have Loved the app but this scenario is a little precious and hope you can be more helpful.

Weekend Offender

Feb 07, 2025  on Shopify

The 'Hextom: Bulk Product Edit' app is the absolute best. We utilise it daily and it saves us so much time. Bulk updating tags, adding product weights, market prices and barcodes to name a few, this app is a lifesaver for our day-to-day upkeep of our site, and it's extremely reliable. I hope this review encourages others to install and use it. Also, side note, the customer service we recently received from Vincent and the team was top notch.

Farbwerk Herren AG

Feb 05, 2025  on Shopify

Extremely useful app with options for every case. Easy to use, great features like a editing queue and rollback.

Adult Stuff Warehouse

Feb 04, 2025  on Shopify

This app is a must have for stores with large number of product listings. Due to adding a new market, 6000+ google shopping field errors appeared over night, which limited google traffic to the website. This needed to be fixed quickly. With the Hextom app a series of product and variant updates were quickly applied, clearing the google errors and allowing google traffic to recover. Additionally, there was an issue with blank dropdown menus appearing for hundreds of products, an issue that had persisted for years. This was able to be fixed in about 10 minutes with the direction of the excellent support team.

Psiloteric Visions

Feb 02, 2025  on Shopify

I think this should be native to Shopify and I hate that I have to pay a third-party app to perform bulk functions but that aside... Hextom is amazing and pays for itself every time I use it.

Digital Deco Designs

Feb 01, 2025  on Shopify

Hexcom is amazing!! This app and their others have saved me so much time and headache with tasks. It does so much.

Om-Style

Jan 30, 2025  on Shopify

I couldn't run my online store without Hextom. Both the app and their support are amazing! Comes highly recommended.

Anemoi Papierwerkstatt Nürnberg

Jan 27, 2025  on Shopify

Praktisch und relativ intuitiv. Wäre super, wenn man bulks auch in andere Shops exportieren könnte.

Meaningful Tees Shop

Jan 20, 2025  on Shopify

This App works to perfection! I really appreciate it because I find it hard to do bulk editing in Shopify sometimes... I also received excellent customer service when I had a question from Darren. And the wait time was very short to do the online chat. 5 Stars all the way!

A1two3

Jan 19, 2025  on Shopify

I started with the free plan and have upgraded as my shop has grown. This app makes updating and organising products sooo easy. I can't run my shop without it!

Cool Anime Kingdom

Jan 12, 2025  on Shopify

This app delivers! It is one of the best bulk editing apps out there and I highly recommend it to anyone who wants to edit in bulk their products no matter the store!

boníssima

Jan 09, 2025  on Shopify

Sin duda me ha mejorado la vida esta app, trabajo que antes me costaba semanas ahora lo hago en minutos. Poder introducir masivamente los productos solo necesitando un excel es maravilloso. Mil gracias por existir.

Bseedswitch

Jan 09, 2025  on Shopify

The process is easy to use and saves a lot of time Customer service support is also very good and recommended

Poochi Paws

Jan 06, 2025  on Shopify

Software is amazing and extremely flexible. Customer support too is very good. I am happy with the service and working of the software.

The Cult Glitter Co.

Dec 31, 2024  on Shopify

At first this app was invaluable. It made huge changes quickly that would have taken days. But the more I used it the more I have these odd side effects. Like variants I never added or have ever used showing up on products I recently made variant changes for and these variants were not showing in on the product in admin or as metafields on the product on even as metafields in settings. It took half a day to figure out what happened. In the end I had to use this app to remove a variant that seemingly didn't exist. Then a metafield that I used to be able to access in bulk editor no longer shows in bulk editor even though it's still showing on the product page. This was not an issue until I tried to edit that metafield using this app. I spent half the day on this too and here I am today dealing with it again. I am on a deadline and this is putting me so far behind. I am afraid to uninstall and be stuck with more problems I haven't found yet.

The Philosopher's Shirt

Dec 11, 2024  on Shopify

Eine sehr nützliche Apps, die unglaublich viele Stunden Arbeit spart, wenn man mehrere Produkte und Kollektionen bearbeiten will. Ich habe nie ein Feature vermisst und der Chat Support ist sofort erreichbar gewesen (kein Bot).

Natural High Surfshop

Dec 10, 2024  on Shopify

The app works great! Customer support is always fast and helpful, making it a pleasure to work with Hextom's Bulk Edit app. Highly recommend!

Stratonaut Shop

Dec 09, 2024  on Shopify

Super useful app with quick & efficient live chat help. Would recommend to anyone managing a store with lots of inventory!

Mobspares

Dec 08, 2024  on Shopify

The customer support has been excellent, promptly addressing all our requests with a positive attitude. The app has also enabled us to implement updates we once thought would take months or might not even be possible. Highly useful!

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