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Customer reviews: Hextom: Bulk Product Edit

Develop by Hextom

The Bulk Product Edit app simplifies managing large Shopify catalogs by enabling bulk updates to prices, descriptions, and more. This review covers its features, user feedback, and alternatives to help merchants decide if it’s the right tool for their store.

Reviews (1,015)

Overall rating
4.8

What Merchants Think

Merchants generally have a highly positive opinion of "Hextom: Bulk Product Edit" as an essential tool for efficiently managing and editing large volumes of product data on their Shopify stores. They appreciate its time-saving capabilities, ease of use, and helpful customer support. Many users regard it as an indispensable part of their store management routine, frequently highlighting its reliability and effectiveness.

Key Strengths

  • Significantly saves time on bulk edits and product management.
  • Ease of use with intuitive interface and features.
  • Excellent customer service with prompt and helpful support.
  • Capability to handle a wide range of product updates and tasks.
  • Highly reliable, with functionality that consistently meets merchant needs.
  • Features like rollback and editing queue improve operational safety and efficiency.

Common Concerns

  • Issues related to variant deletion and restoration requests during certain updates.
  • Concerns about billing and downgrade processes not being recognized timely.
  • Occurrences of minor glitches, particularly during large bulk edit operations.
  • Feedback on occasional slow start times for bulk edits.
  • Desire for the ability to edit more than 5,000 SKUs at a time.

Final Thoughts

Overall, "Hextom: Bulk Product Edit" is highly regarded by merchants for its capability to streamline product management tasks and drastically reduce the time spent on manual edits. Its robust functionality, combined with strong customer support, makes it an invaluable tool for online store operations, especially for shops with large catalogues. Despite some billing and minor technical issues, its benefits greatly outweigh its drawbacks, making it a widely recommended solution for bulk editing needs.

Bitty Barks

May 25, 2025  on Shopify

The Hextom: Bulk Product Editor is my most used add-on in my Shopify store. It is so helpful and versatile and saves me a ton of money. Great value...would definitely recommend to all Shopify store owners.

xenadu

May 24, 2025  on Shopify

I'm not sure I could run my Shopify store without this app. It saves me so much time when adding and modifying products. Thank you!

Trainers To Tycoons

May 23, 2025  on Shopify

It took me a while to figure this out but the online chat was super helpful and saved me tons of time! Highly recommended!

WTF Notebooks

May 20, 2025  on Shopify

We have been using this product for years. Recently, because Shopify has *finally* increased variant limits, we encountered an issue with the increased number of variants not being supported by the app correctly. It took over a month for support to come through, and eventually this issue was fixed; however, the number of failed edits in a recent bulk edit was disappointing, and I had to use another bulk editing app to perform the same edits. This other app had no failures. Hextom Bulk Product Edit is good for smaller jobs, but for larger jobs it can be very slow (compared to some other apps in the same category), and a failure rate of approximately 3% is irritating and time-consuming to fix when one has simply bulk edited a single value across thousands of variants.

Japan Figure Store - #1 Bring To You The Best Japanese Goods

May 19, 2025  on Shopify

Good app, easy to use, and great support. I’ve been using Hextom: Bulk Product Edit for a while and it really saves me a lot of time. The interface is user-friendly, even for someone who’s not very technical. The support team is quick to respond and very helpful. Highly recommend!

purelifeactive

May 16, 2025  on Shopify

Dhann R was very helpful and professional !! He helped me all the way with all the questions, and Hextom is truly the best app to have if you want to edit quantity products and so much more! I really recommend it.

Papasonn's Shop

May 05, 2025  on Shopify

Hextom is simply amazing - even the free version. It can change virtually anything you want on your (Shopify) listings with just a few clicks.

WTF Notebooks

May 05, 2025  on Shopify

We have been using this product for years. Recently, because Shopify has finally increased variant limits, we encountered an issue with the increased number of variants not being supported by the app correctly. It took over a month for support to come through, but I believe this issue has been fixed. We won't know until we have a reason to use the app, so we would appreciate Hextom's patience until we perform our next big bulk update.

The Lovery

Apr 28, 2025  on Shopify

We've been using Hextom to help manage dynamic pricing on our site, especially with the ever-changing price of gold, and it's been a complete game-changer. In addition to automatic repricing, we rely on it to quickly add or remove items from our sale section and adjust product availability across different sales channels. What used to take days of manual work now takes just minutes. It's streamlined so much of our backend process and saved us an incredible amount of time. We're genuinely so happy we found Hextom — it's an essential tool for running our business efficiently!

J.FitzPatrick Footwear

Apr 22, 2025  on Shopify

Strong functionality and great customer service thus far -- quick and informed responses even on the weekends. Would recommend.

Ramro Yoga Wear

Apr 20, 2025  on Shopify

Where would we be without this tool. Hextom offers quick solutions and their help desk is fabulous. Thank you.

Sparkle In Pink

Apr 15, 2025  on Shopify

This is by far one of the most useful apps in the Shopify store. We would not be able to function with such a massive product catalog without this tool, not to mention it can also edit customer profiles and collections. We use it daily and never have any issues. Any questions I've ever had have been quickly resolved by their support team who responds quickly and was very skilled in finding a solution for us. We've used this tool for 6-7 years and can't say enough good things. Thanks to the Hextom team for creating this tool!

WTF Notebooks

Apr 12, 2025  on Shopify

We have been using this product for years. Recently, Shopify support increased our variant limit beyond the normal allowance, and we now have a total variant limit of 240 per product. Hextom Bulk Product Editor only allows us to edit the first 100 variants, meaning 140 are completely ignored. Even if I break the job up into smaller chunks of 80 variants, it simply refuses to even see the other 140 variants. It edits all of the first 80 variants, 20 of the second 80 variants, and 0 of the remaining 80 variants. I contacted support a couple of weeks ago, and I approved collaborator access for them; however, they did nothing to address the problem, and I haven't heard back from them since. I find this strange, as Shopify announced expanded variant limits more than two years ago, and it is already implemented for "select" stores such as ours. I'm writing this review in hopes that support will proactively contact me to discuss whether they can do this or not.

Rag & Bone Bindery

Apr 11, 2025  on Shopify

Fantastic customer service, just like the reviews say. Installing a new app means learning new systems & processes, but the support documentation was helpful and chat was available 24/7. We got the app up and running within just a few minutes.

Outback GT

Apr 07, 2025  on Shopify

This is a great app for all Shopify users. If you manage a large number of listings, this tool is perfect for you. The live support team is also very helpful and responsive. Highly recommended

haus & kinder

Mar 30, 2025  on Shopify

This app is fantastic! It makes bulk editing so much easier and saves a lot of time. The interface is user-friendly, and the features are incredibly useful for managing large inventories efficiently. On top of that, the support team is outstanding—responsive, helpful, and always ready to assist with any queries. Highly recommended for anyone looking to streamline their Shopify store management!

Bally Outlet

Mar 27, 2025  on Shopify

My go to app for any store for being able to update/edit anything product related. I've tried other apps but this one is the most user friendly and has so many options which are easily accessible and doesn't always require a file upload to do every action.

Mary Luxe Boutique

Mar 20, 2025  on Shopify

Ottima applicazione! Grazie a Bulk Edit Product, modificare i prodotti in massa è diventato semplice e veloce. Risparmio tantissimo tempo nella gestione del mio store. Inoltre, l'assistenza è sempre gentile e mi ha aiutato tanto. Super consigliata!

Emmett's ToyStop

Mar 13, 2025  on Shopify

I can't even calculate how many hours this app has saved me. Support is fast too! Definitely recommend it if you're a store with a large catalog, Shopify Bulk Editor just doesn't cut it with 100,000 products.

RUDE REBEL

Mar 03, 2025  on Shopify

the App is great, got some little problems, but support is there for you just in seconds. The best in this app is the support. Really

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