Bulk Product Edit App Review: Features & Feedback for Shopify

Customer reviews: Hextom: Bulk Product Edit

The Bulk Product Edit app simplifies managing large Shopify catalogs by enabling bulk updates to prices, descriptions, and more. This review covers its features, user feedback, and alternatives to help merchants decide if it’s the right tool for their store.

Reviews (1,019)

Overall rating

4.8

5

229
4

12
3

4
2

2
1

8

What Merchants Think

Merchants generally have a highly positive opinion of "Hextom: Bulk Product Edit" as an essential tool for efficiently managing and editing large volumes of product data on their Shopify stores. They appreciate its time-saving capabilities, ease of use, and helpful customer support. Many users regard it as an indispensable part of their store management routine, frequently highlighting its reliability and effectiveness.

Key Strengths

Significantly saves time on bulk edits and product management.
Ease of use with intuitive interface and features.
Excellent customer service with prompt and helpful support.
Capability to handle a wide range of product updates and tasks.
Highly reliable, with functionality that consistently meets merchant needs.
Features like rollback and editing queue improve operational safety and efficiency.

Common Concerns

Issues related to variant deletion and restoration requests during certain updates.
Concerns about billing and downgrade processes not being recognized timely.
Occurrences of minor glitches, particularly during large bulk edit operations.
Feedback on occasional slow start times for bulk edits.
Desire for the ability to edit more than 5,000 SKUs at a time.

Final Thoughts

Overall, "Hextom: Bulk Product Edit" is highly regarded by merchants for its capability to streamline product management tasks and drastically reduce the time spent on manual edits. Its robust functionality, combined with strong customer support, makes it an invaluable tool for online store operations, especially for shops with large catalogues. Despite some billing and minor technical issues, its benefits greatly outweigh its drawbacks, making it a widely recommended solution for bulk editing needs.

Whiter Smile

Jun 30, 2025 on Shopify

It works most of the time, but the monthly cost is hard to justify. Bulk edits aren’t something I need to do regularly, yet I still have to keep paying just to retain access. It feels overpriced for how often I actually use it.

WTF Notebooks

Apr 12, 2025 on Shopify

We have been using this product for years. Recently, Shopify support increased our variant limit beyond the normal allowance, and we now have a total variant limit of 240 per product. Hextom Bulk Product Editor only allows us to edit the first 100 variants, meaning 140 are completely ignored. Even if I break the job up into smaller chunks of 80 variants, it simply refuses to even see the other 140 variants. It edits all of the first 80 variants, 20 of the second 80 variants, and 0 of the remaining 80 variants. I contacted support a couple of weeks ago, and I approved collaborator access for them; however, they did nothing to address the problem, and I haven't heard back from them since. I find this strange, as Shopify announced expanded variant limits more than two years ago, and it is already implemented for "select" stores such as ours. I'm writing this review in hopes that support will proactively contact me to discuss whether they can do this or not.