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Customer reviews: Hextom: Bulk Product Edit

Develop by Hextom

Reviews (1,994)

Overall rating
4.8

What Merchants Think

Merchants generally have a highly positive opinion of "Hextom: Bulk Product Edit" as an essential tool for efficiently managing and editing large volumes of product data on their Shopify stores. They appreciate its time-saving capabilities, ease of use, and helpful customer support. Many users regard it as an indispensable part of their store management routine, frequently highlighting its reliability and effectiveness.

Key Strengths

  • Significantly saves time on bulk edits and product management.
  • Ease of use with intuitive interface and features.
  • Excellent customer service with prompt and helpful support.
  • Capability to handle a wide range of product updates and tasks.
  • Highly reliable, with functionality that consistently meets merchant needs.
  • Features like rollback and editing queue improve operational safety and efficiency.

Common Concerns

  • Issues related to variant deletion and restoration requests during certain updates.
  • Concerns about billing and downgrade processes not being recognized timely.
  • Occurrences of minor glitches, particularly during large bulk edit operations.
  • Feedback on occasional slow start times for bulk edits.
  • Desire for the ability to edit more than 5,000 SKUs at a time.

Final Thoughts

Overall, "Hextom: Bulk Product Edit" is highly regarded by merchants for its capability to streamline product management tasks and drastically reduce the time spent on manual edits. Its robust functionality, combined with strong customer support, makes it an invaluable tool for online store operations, especially for shops with large catalogues. Despite some billing and minor technical issues, its benefits greatly outweigh its drawbacks, making it a widely recommended solution for bulk editing needs.

Bazar Abbigliamento

Feb 10, 2025  on Shopify

Anemoi Papierwerkstatt Nürnberg

Jan 27, 2025  on Shopify

Praktisch und relativ intuitiv. Wäre super, wenn man bulks auch in andere Shops exportieren könnte.

Goldi.dk

Jan 01, 2025  on Shopify

Great add on tool for shopify if you have many products to manage

BoldinPrints

Dec 23, 2024  on Shopify

amazing app helped me alot

Custom Science Ltd

Oct 20, 2024  on Shopify

My only wish is that it could handle more than 5,000 SKUs at a time. Otherwise a very good option for handling the kind of catalogue that we have.

Inspired Garden Life

Sep 22, 2024  on Shopify

Great App - A bit complex and missing a few critical elements (ie Bulk Edit of Category Meta Fields) but overall my daily Swiss army knife and a solid performer. Could not operate my business with it.

Magic Realm Tees

Aug 22, 2024  on Shopify

Works pretty good not always perfect but does make bulk changes easier. May take time to learn for newbies as I am, but it's not impossibly hard to learn. I would recommend although this is the only bulk editor I've used so far.

GalleryThane

Jun 18, 2024  on Shopify

UPDATE: Hextom have now reinstalled the alphabetical sorting of collections and I can now use the app again. The app is great so why change the UI? Developers need to communicate intended changes to apps BEFORE making changes. Everything was working perfectly - really great app - until the UI was changed. Now I can't quickly select a collection (I have hundreds of collections) and now have to scroll down an enormous list which is no longer in alphabetical order no matter how I arrange my collections on shopify - before the UI change the list was always presented alphabetically no matter how the arrangement was listed in shopify. I try typing the name of a collecti me to a random collection starting with that letter then i type the next letter and rather than add it to the string I then get a collection starting with the next letter typed. After playing around a bit I managed to get the characters typed to make a string but only if I typed super quick - so quick that I make mistakes as I'm not a professional typist. At no time did I receive any notice of intent from Hextom stating that the UI would be changed - I certainly wasn't asked for any input on intended changes and how they would impact my use of the app. Was any user consulted before the UI was changed? Did the "developers" perform any testing before changing the UI? Hextom just seems like another business which treats its paying users with utter contempt. What a shame, the app was really good and easy to use before this fiasco and I would happily have left a 5 star review. When reaching out to the customer service at hextom I was asked not to leave a review of my opinion of the UI changes. Before they were introduced (with no warning) I would have shown that respect but since you choose to treat your paying customers with such contempt, I feel other prospective app users should know what kind of business they are dealing with.

Crocs™ Việt Nam

Mar 25, 2024  on Shopify

Great

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