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Customer reviews: BrandsSync | Dropshipping

Reviews (12)

Overall rating
1.7

What Merchants Think

Merchants generally appreciate the ease of use and seamless integration of "BrandsSync | Dropshipping" with Shopify stores. The app is praised for its straightforward setup, automatic stock syncing, and efficient product import functionality. However, users also highlight several areas for improvement, including product data accuracy and customer support responsiveness.

Key Strengths

  • Seamless integration with Shopify stores.
  • User-friendly interface.
  • Efficient product import and automatic order processing.
  • Quick and helpful live chat support.
  • Effective stock availability synchronization.
  • Robust filtering functions for product selection.

Common Concerns

  • Limited product variety with slow updates.
  • High shipping costs leading to decreased profitability.
  • Lack of automatic updating for new product variations.
  • Basic and often inaccurate product information.
  • Poor customer service and slow email support response.
  • Payment issues, including subscription overcharges.

Final Thoughts

"BrandsSync | Dropshipping" is a functional tool for integrating and managing dropshipping products within Shopify. While it excels in user interface and basic features, users face challenges with product updates, accurate information, and support services. Despite its benefits, the app needs improvements to address these concerns for a better overall user experience.

Suchprice® 優價網

Jul 31, 2019  on Shopify

The app is well designed in integrating with Shopify. The one and only bug I have encountered so far is that the app seems to be not aware of 100 variants limit per product. So when I enable the option to merge similar variants into one product (why not? it is easier for customers to navigate), some products stuck in product queue. These products are always the products with >100 variants (i.e. sneakers). I hope the developer can make a work around.

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