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Customer reviews: BrandsSync | Dropshipping

<h3>What Merchants Think</h3> <p>Merchants generally appreciate the ease of use and seamless integration of "BrandsSync | Dropshipping" with Shopify stores. The app is praised for its straightforward setup, automatic stock syncing, and efficient product import functionality. However, users also highlight several areas for improvement, including product data accuracy and customer support responsiveness.</p> <h3>Key Strengths</h3> <ul> <li>Seamless integration with Shopify stores.</li> <li>User-friendly interface.</li> <li>Efficient product import and automatic order processing.</li> <li>Quick and helpful live chat support.</li> <li>Effective stock availability synchronization.</li> <li>Robust filtering functions for product selection.</li> </ul> <h3>Common Concerns</h3> <ul> <li>Limited product variety with slow updates.</li> <li>High shipping costs leading to decreased profitability.</li> <li>Lack of automatic updating for new product variations.</li> <li>Basic and often inaccurate product information.</li> <li>Poor customer service and slow email support response.</li> <li>Payment issues, including subscription overcharges.</li> </ul> <h3>Final Thoughts</h3> <p>"BrandsSync | Dropshipping" is a functional tool for integrating and managing dropshipping products within Shopify. While it excels in user interface and basic features, users face challenges with product updates, accurate information, and support services. Despite its benefits, the app needs improvements to address these concerns for a better overall user experience.</p>

Reviews (105)

Overall rating
2.9

What Merchants Think

Merchants generally appreciate the ease of use and seamless integration of "BrandsSync | Dropshipping" with Shopify stores. The app is praised for its straightforward setup, automatic stock syncing, and efficient product import functionality. However, users also highlight several areas for improvement, including product data accuracy and customer support responsiveness.

Key Strengths

  • Seamless integration with Shopify stores.
  • User-friendly interface.
  • Efficient product import and automatic order processing.
  • Quick and helpful live chat support.
  • Effective stock availability synchronization.
  • Robust filtering functions for product selection.

Common Concerns

  • Limited product variety with slow updates.
  • High shipping costs leading to decreased profitability.
  • Lack of automatic updating for new product variations.
  • Basic and often inaccurate product information.
  • Poor customer service and slow email support response.
  • Payment issues, including subscription overcharges.

Final Thoughts

"BrandsSync | Dropshipping" is a functional tool for integrating and managing dropshipping products within Shopify. While it excels in user interface and basic features, users face challenges with product updates, accurate information, and support services. Despite its benefits, the app needs improvements to address these concerns for a better overall user experience.

BOMARKT

Sep 28, 2023  on Shopify

The company's shipping fees have increased significantly, almost 25-30 euros for each sale. It has become increasingly challenging to make a profit at these prices. Additionally, the product variety is very limited; we've had the same products for years, with only occasional new additions, which is quite insufficient. The most negative aspect is that they are also selling at very low prices on marketplaces, working with almost the same prices for both B2B and B2C. Unfortunately, we are now operating at a loss with this company in our sales.

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