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Customer reviews: Branded SMS Pakistan

Reviews (42)

Overall rating
5

What Merchants Think

Merchants generally have a very positive view of "Branded SMS Pakistan," praising its efficiency, reliability, and significant impact on business communications and marketing efforts. Many appreciate the interface for its ease of use and automation features that aid in effective communications with their customers. The service is noted for its strong customer support, which is frequently mentioned as being responsive and helpful.

Key Strengths

  • Excellent customer support and guidance, frequently mentioned as a highlight.
  • Reliable and efficient service with a high delivery rate for SMS and calls.
  • Ease of use with an intuitive interface.
  • Automated features that reduce manual processes, such as order confirmations and notifications.
  • Effective marketing tool with high open rates and cost-effectiveness.
  • Business integration and communication enhancements.

Common Concerns

  • Issues with subscription fee increase without prior notice.
  • Reported instances of poor customer handling in billing disputes.
  • Need for more flexible pricing options.
  • Desire for additional free tools, such as plugins, for platforms like WordPress.

Final Thoughts

"Branded SMS Pakistan" is highly recommended by merchants for its robust feature set and reliable performance in enhancing brand communication through SMS and call services. While the app seems to excel in customer support and service delivery, a few isolated concerns regarding pricing and subscription management may need addressing. Overall, it remains a strong tool for any business seeking effective SMS marketing solutions.

zaibehoor

Jul 12, 2024  on Shopify

Great & Timely service , co operative support 24/7. Highly Recommended for orders confirmations & to eliminate fake orders in Pakistan.

Trendsters.pk

Jul 12, 2024  on Shopify

We have been using the calling software provided by Branded SMS Pakistan, and our experience has been exceptional. Their service is reliable and efficient, meeting all our business needs seamlessly. The customer support team is outstanding, always ready to assist promptly with any queries or issues. We highly recommend Branded SMS Pakistan for their top-notch service and excellent customer support.

FOOTLIB

Jul 10, 2024  on Shopify

We rely on Branded SMS Pakistan for both robocall and SMS services, and we're thoroughly impressed. Their services are unmatched, delivering seamless performance and reliability. Above all, their customer support sets a new standard in responsiveness and assistance. Highly recommended!

HOMELO

Jul 08, 2024  on Shopify

Paid the subscription fee that I normally pay for this subscription but the guy handling this app did not activate it on my store when asked about it I was informed that prices have increased and now I'll have to pay 2x the amount I was previously paying. Did not find the new price worth it so asked him to cancel my subscription and refund my money. They stopped responding to my messages after that. Inshort they exhorted double the amount of what I was paying from me to activate which I had to pay or lose my money altogether.

LAAM

Jan 24, 2024  on Shopify

Without any doubt H3 technologies is one of the best option out their for the Voice and sms services. Their cloud call services and VoIP are not only the best in term of quality but also business and user friendly. Their dashboards are customizable and has sure help us a lot in keeping up with the competitive market.

Prime Point Store

Jan 24, 2024  on Shopify

This app is amazing, it has worked out just as I thought. Now I don't need to run into the hassle of confirming my orders from my clients manually, furthermore, it sends them an automatically generated order notification so that they also stay up to date with me. Thanks

Shahzeb Saeed

Jan 22, 2024  on Shopify

Must have app when you have lot of orders and you are looking for quick order confirmation. By this apps we have minimized our order fulfillment & delivery time. Cart abandoned sms is another great feature of this app. A wonderful addition for business automation.

Discounters.pk online shopping in Pakistan

Jan 20, 2024  on Shopify

H3Techs has truly impressed me with its comprehensive communication solutions, offering both exceptional robocall and CPBX services. The robocall service boasts top-notch call quality, reliability, and user-friendly customization options. Simultaneously, their CPBX service ensures seamless business communication with advanced features and reliable connectivity. H3Techs has proven to be a reliable one-stop solution for all communication needs, making them my preferred choice for both robocalls and CPBX services.

House Hold Point

Jul 13, 2023  on Shopify

Co operative staff & good responsiveness, Free plguin like on wordpress will be much better. will have a try though

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