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Customer reviews: Branded SMS Pakistan

Reviews (42)

Overall rating
5

What Merchants Think

Merchants generally have a very positive view of "Branded SMS Pakistan," praising its efficiency, reliability, and significant impact on business communications and marketing efforts. Many appreciate the interface for its ease of use and automation features that aid in effective communications with their customers. The service is noted for its strong customer support, which is frequently mentioned as being responsive and helpful.

Key Strengths

  • Excellent customer support and guidance, frequently mentioned as a highlight.
  • Reliable and efficient service with a high delivery rate for SMS and calls.
  • Ease of use with an intuitive interface.
  • Automated features that reduce manual processes, such as order confirmations and notifications.
  • Effective marketing tool with high open rates and cost-effectiveness.
  • Business integration and communication enhancements.

Common Concerns

  • Issues with subscription fee increase without prior notice.
  • Reported instances of poor customer handling in billing disputes.
  • Need for more flexible pricing options.
  • Desire for additional free tools, such as plugins, for platforms like WordPress.

Final Thoughts

"Branded SMS Pakistan" is highly recommended by merchants for its robust feature set and reliable performance in enhancing brand communication through SMS and call services. While the app seems to excel in customer support and service delivery, a few isolated concerns regarding pricing and subscription management may need addressing. Overall, it remains a strong tool for any business seeking effective SMS marketing solutions.

Cosmyst

Apr 17, 2025  on Shopify

Very Good App, Using this app from Last 5 Months, No Issue, Perfectly Running, Recommended

Mazton Skin Solutions

Apr 17, 2025  on Shopify

great

The Cut Price

Apr 17, 2025  on Shopify

Branded SMS Pakistan has been great for automatic COD order verification through robo calls. It's quick, efficient, and helps reduce fake orders, saving time and improving delivery success. Highly recommended!

THE ELYSIAN

Apr 17, 2025  on Shopify

We highly recommend this app to all brand owners. This app will reduce your burden for order confirmation by 70%. A very useful app and very very supportive staff.

Kef

Apr 15, 2025  on Shopify

I have been using this app for more than a year. Very useful service to reduce return ratio and get customer feedback. Highly recommended

DAFFO

Apr 09, 2025  on Shopify

Using services of branded SMS Pakistan from a while and honestly speaking quality of their service is just this much good that i am not a person who give riviews but this service made me this much happy that i am writing this. Specially its auto robo call feature has almost made my confirmation call work hassle free for which i was just planning to hire a dedicated CSR that too in this much low budget ! Thank you Branded SMS Pakistan !

Borsa

Apr 09, 2025  on Shopify

They are offering high quality services to grow your brand & one thing to mention they respond to customer queries very quickly.

AJ Hijab

Apr 07, 2025  on Shopify

Best App For Automatic Confirmation Calling & one of the best customer services.

Caveman Organics

Nov 18, 2024  on Shopify

Branded SMS Pakistan has been fantastic for our Shopify SMS marketing needs. The service is fast, reliable, and incredibly effective in reaching our customers. A special thanks to Kamran Sahab for his exceptional support and dedication—his guidance made the entire process smooth and hassle-free. Highly recommend their service!

7degree

Oct 20, 2024  on Shopify

They are providing most amazing services that helps to grow your brand & one of the best customer services.

Elva

Oct 02, 2024  on Shopify

Have been using the app for some time now and we were able to increase our delivery ratio as the customers were able to receive automated calls instantly once the order was placed.

The Fragrance Square

Oct 01, 2024  on Shopify

Great App to send automated SMS, and order confirmation calls. Have had a great experience working with them for almost a year. Customer support is highly responsive and very co-operative.

Hijabjeez

Sep 26, 2024  on Shopify

The SMS service is very beneficial! I receive updates and notifications immediately, which is quite convenient for me. It helps me stay informed about the status of my orders!

Perky labels

Sep 25, 2024  on Shopify

Been using branded sms from last 5 months and it works fabulous. Plays a very good role in order confirmation. Also the return rate gradually decreases.

sundaybazar

Sep 24, 2024  on Shopify

We have been using Branded SMS Pakistan for SMS marketing, order confirmations, and call services, and the experience has been fantastic. Their service is reliable, efficient, and has significantly helped streamline our business communications. The delivery rate is excellent, and the support team is always responsive and helpful. Highly recommend them to anyone looking for a trustworthy SMS and call service provider in Pakistan.

Velorà

Sep 24, 2024  on Shopify

Branded SMS services are a powerful marketing tool for businesses in Pakistan, allowing them to send personalized messages with their brand name as the sender ID. These services are cost-effective, have high open rates, and offer wide reach due to the country's high mobile penetration. Key benefits include mass messaging, targeted campaigns, and real-time analytics. They’re ideal for promotions, customer updates, and transactional messages. However, businesses must ensure they have customer consent and keep messages concise due to the 160-character limit. Overall, it's a highly efficient way to boost brand visibility.

Panache By Mona

Sep 24, 2024  on Shopify

Ronin Pakistan

Aug 28, 2024  on Shopify

We used Branded SMS Pakistan long term, and it has been an outstanding tool for managing our SMS marketing campaigns. This application offers a robust platform for sending branded and professional SMS messages, which has greatly enhanced our communication strategy. Overall, Branded SMS Pakistan is an excellent choice for businesses looking to leverage SMS marketing with a professional touch. Its efficiency, ease of use, and reliable performance make it a standout solution. Highly recommended for anyone aiming to boost their marketing efforts through branded SMS.

Mohsin Saeed Fabrics

Jul 30, 2024  on Shopify

using the Branded SMS Pakistan app for my Shopify store, and it has significantly improved my marketing efforts. The app’s intuitive interface allows me to easily send personalized, branded messages to my customers, which has boosted both engagement and sales. The automation features are fantastic and save me a lot of time with notifications. The delivery tracking is reliable, ensuring my messages reach the customers. Additionally, the local customer support team is responsive and very helpful. I highly recommend this app!"

Elaf Premium

Jul 30, 2024  on Shopify

Branded SMS Pakistan offers excellent business support and reasonable rates, making it a valuable addition to any Shopify store. Their technical team is exceptionally cooperative, ensuring smooth integration and functionality. The app's performance has exceeded my expectations, providing reliable service and efficient solutions. With user-friendly features and responsive customer support, managing SMS marketing campaigns has never been easier. I highly recommend Branded SMS Pakistan for its outstanding service, affordability, and technical expertise. It has significantly enhanced my store's communication strategy and overall customer engagement. This app is a must-have for any business seeking effective SMS marketing solutions.

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