We've been using the Negate website dashboard since 2022, and it’s been a game-changer in blocking bot traffic from our Facebook and Instagram ads. At one point, we accidentally disabled Negate protection and immediately saw a drop in conversion rate. As soon as we re-enabled Negate protection, our conversions went back up, clear proof that it works!! The dashboard is detailed, showing visitor IPs, locations, and whether they’re human or bots. We also love that the protection settings are adjustable, allowing us to redirect bots, use advanced AI, and implement fingerprinting for even better filtering. Plus, Taylor is always quick to respond and incredibly helpful. We just installed the official Shopify app for convenience, and it was a simple switch. Highly recommend for anyone wasting ad spend on bot traffic!

Eccellente applicazione contro i bot! Ottimo strumento!

Great app. Looked for an app after Bots kept harrassing my store by placing automated abandoned checkouts, and creating huge spikes in fake traffic from the same locations. After setting up Negate, this was all solved. Good communiation with Taylor, who is always happy to explain or investigate specific issues. Feels so much cleaner having Negate filtering my traffic. Way to go!

I have been searching for years for an affordable way to deal with bots on our site. Our analytics were useless with these bots and it was very frustrating not to be able to make decisions due to this issue. Finally I found Negate Bot and I couldn't be happier. Our analytics are on point now and their team was amazing in helping me to understand what we were dealing with. There are bot protection softwares out there that are very much overpriced. Negate Bot is reasonable and will get you the results you want. Doreen - COO BurjuShoes.com

Negate has been a game changer for our team. The staff here are friendly, and responds nearly 24/7 365. I can tell you that without the Negate team we would be spending a lot more on neg traffic. This team even helped provide custom coding to work around our theme as well as to further aid with the bot traffic volume that we had.

In a digital era where e-commerce security is crucial, our experience with Negate Bot Protection over the last six months has been a testament to innovation and reliability. Subscribed to their Enterprise Plan, we have fortified our online storefront against malicious bots with advanced features and exceptional service. **Key Features and Benefits:** 1. **Unlimited API Requests:** A vital aspect of the Enterprise Plan, unlimited API requests per month, has been instrumental in ensuring our website's uninterrupted performance and security, regardless of traffic spikes. 2. **Custom Code On Demand:** The flexibility to receive custom code solutions tailored to our unique needs has significantly enhanced our site's defense mechanisms, allowing us to tackle specific security challenges effectively. 3. **Dedicated Account Manager:** Including a dedicated account manager has streamlined our experience, offering a personalized, knowledgeable, and responsive point of contact for all our security concerns. 4. **Innovative Bot Redirection:** Perhaps the most impressive feature, and a standout in our experience, is the app's ability to redirect bots. This has been crucial in protecting our site's analytics and pixel data. Negate Bot Protection has provided us with accurate, reliable metrics to drive our marketing and sales strategies by ensuring that bots do not skew our traffic and conversion data. **User Experience and Performance:** The past six months have significantly improved our website's security posture and overall performance. Negate Bot Protection integrates seamlessly with our Shopify store, offering a user-friendly interface and efficient bot management without hindering the user experience. **Customer Support and Service:** The customer support team at Negate Bot Protection, especially our dedicated account manager, has been outstanding. Their quick and personalized approach to service has been a cornerstone of our positive experience with the app. **Overall Impact on Business:** Implementing Negate Bot Protection, particularly its bot redirection feature, has profoundly impacted our business. We've observed a marked decrease in malicious bot activity and a significant improvement in the accuracy of our analytics. This has directly contributed to better-informed business decisions, enhanced customer satisfaction, and increased sales. **Conclusion:** Negate Bot Protection has redefined how we approach e-commerce security. With its comprehensive features, particularly the innovative bot redirection and exceptional customer service, this app is an indispensable tool for any Shopify store. We highly recommend Negate Bot Protection to businesses seeking a robust, efficient, and user-friendly bot protection solution.

Amazing support. Had an issue and Taylor resolved it in a timely manner. I do see a difference with my traffic when using Negate.

Ok So first I read the bad review like most people to see what was sooo bad about this app. I then read the dev's response, they mentioned to check out their docs, which I read that. After reading the bad review and the docs from the dev's response I decided to still give this app a try. I am so glad I did. So for anyone not very tech savvy this is what I did and maybe it will help you. I added this app to my site b/c I was noticing some bot traffic for sure. After I added it I reached out to support and asked if they would kindly take a look at what I had setup to make sure I had it right. Their customer service is amazing. They were very prompt to answer all my questions and we set up a call today to go over everything just to make sure I had a clear understanding of what was actually going on with my site. They listened to my concerns and explained the different types of bots and what they do and the different ways the bots actually damage your site. I looked up some of this info before the call so I was aware of some of it, but they explained it in depth. They were very thorough and how the Negate app works to help protect my site. The phone call was extremely informative, helpful and friendly. As I mentioned after doing a lot of research on my own before the call and after the call I am very glad I installed this app to protect my site. If you're getting an influx in traffic that you're not sure of you should really consider this app. I highly recommend it.

I highly recommend Negate Bot Protection for any Shopify store weather you are currently dealing with bots or even as a preventive measure for your store. They offer amazing support and are there to answer any questions and are true experts. They know how to protect your store overall as well as protect your check-out and other pages against spam and bot activity. I've been extremely impressed with their product since installing, and their customer service is world class.

I highly recommend Negate Bot Protection for any Shopify store. The company is very responsive. I reached out to the app developer with questions and they were extremely helpful and informative about the product and how it works. They also provided new updates to further protect our store from bots along with step-by-step instructions. I've been very impressed with their product since installing, and their customer service is top-of-the-line.