Gros point fort : le support technique d'aide (assistance client) de l'application fonctionne très bien, les réponses sont réactives et efficaces. Merci !

Sisco on the live chat was such a massive help, and was available immediately for my query. Thank you Sisco for your friendly and helpful manner. My query was resolved efficiently

Great app with a lot of functionalities, easy to integrate with Shopify shops and also support the use of services. The support has been very good as well

Es lo que buscaba para una tienda de Tours vacacionales y el soporte que brindan es de lo mejor, la recomiendo ampliamente

We have used BTA for over 3 years and it's the only booking app we have ever used. Simple to set-up and very good interface on the customer side and on the store side. Customer support is extremely responsive and any issues are quickly resolved. My one wish is that there is a way for google analytics to integrate with the app. As soon as a customer begins the booking process on the BTA side, we lose side of customer conversions.

Joao was an incredible help to us when we experienced an issue with our website usability. He was clear, concise, and timely, successfully helping us solve our issue.

Updated from 2 Stars to 4 Stars – Thank You for the Fix! We originally gave the BTA app a 2-star rating due to a frustrating issue with Shopify POS compatibility and some limitations in core features. At the time, the app no longer functioned with Shopify’s updated POS system—despite what was stated on the App Store—which disrupted our checkout process and required inconvenient workarounds involving elevated admin permissions for our retail staff. Since then, the BTA team has resolved the POS issue, and the app is once again working smoothly in our store environment. This was a major concern for us, and we truly appreciate the team’s responsiveness in addressing it. We’re updating our rating to 4 stars to reflect this improvement and to acknowledge that the app overall still brings meaningful value to our business. That said, there are still areas for growth—such as the hardcoded 6-month limit on the Events widget, which restricts our ability to promote events further in advance. We’re continuing to use the app and are hopeful that future updates will bring more flexibility and customization. We appreciate the progress so far and look forward to what’s next!

The App itself is very easy to set up and use. I've used other apps and this one has impressed me the most, and given me the ability to customize almost everything for our store. The BTA team is incredible to work with. I've ran into issues twice so far, that the BTA team was very quick to respond and were able to address the problems.

I have been using BookThatApp for over 3 years and am very satisfied. Reliable and offers many options.

We've had an inconsistent experience with the BTA app. Despite investing significant time and effort to get it working for our needs, some fairly basic requirements remain unmet. For example, the Events widget is hardcoded to display only up to six months of events, with no option to extend that range. It's not unreasonable to expect the ability to use this feature to promote events beyond six months. Our biggest disappointment, however, is that the app no longer functions with Shopify POS—despite claims to the contrary on the Shopify App Store. This lack of compatibility with POS upgrades is unacceptable. The suggested workarounds are not only inconvenient, but they also slow down our checkout process and force us to give retail staff access to additional permissions in Shopify admin, which is far from ideal. At this point, we're seriously questioning whether BTA is a sustainable long-term partner for our business.