Taranker.Com Logo
B: WhatsApp Chat, Abandon Cart logo

Customer reviews: B: WhatsApp Chat, Abandon Cart

Develop by Shopify

Bitespeed’s Facebook Messenger Chatbot app for Shopify helps stores automate customer conversations, drive sales, and reduce support workload. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your business.

Reviews (341)

Overall rating
4.8

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

Benki Brewing Tools

Jun 26, 2025  on Shopify

BiteSpeed has been a game-changer for us! The platform is easy to use, packed with all the features we needed to get started with WhatsApp marketing, and the results have been great. Shoutout to Rachit and Ayush for their incredible support, they’ve been super helpful, responsive, and made the whole setup process smooth and stress-free.

Vijayalakshmi Silks

Jun 26, 2025  on Shopify

Have been using bitespeed from last 2 months it is good so far especially we can automate email marketing, whatsapp and sms marketing at one place,

kneetoes

Jun 24, 2025  on Shopify

The support from the Bitespeed team has truly stood out. Marketing on WhatsApp and email can be quite overwhelming, but the team has made everything very approachable and easy to manage. Especially Ayush has been very kind and helpful in setting up all the automations and broadcasts. The software is also quite well thought out.

Nooky India

Jun 23, 2025  on Shopify

Our WhatsApp Marketing Genies! As a founder, I couldn’t be happier with our experience using Bitespeed. Their platform is incredibly user-friendly, packed with all the modern, next-gen features a brand needs to stay ahead – and they’re constantly evolving by adding more! What sets Bitespeed apart is their unmatched flexibility. They understand brand needs deeply and are always ready to customize the platform to align perfectly with your goals. The support team is absolutely phenomenal. They’re like Genies – you ask, they deliver, and often go beyond! Bitespeed isn’t just a tool – it’s a powerful partner that truly helps increase ROI and build your brand in a customer-first, friendly way. Highly recommended for any brand serious about winning on WhatsApp!

Purifry

Jun 19, 2025  on Shopify

Our onboarding journey with Bitespeed has been nothing short of exceptional. From the very beginning, the team demonstrated a deep understanding of our needs and offered unwavering support throughout the entire setup process. They played a crucial role in helping us design and implement all our customer journeys with precision and care. Their proactive approach, technical expertise, and quick response times made the entire experience smooth and hassle-free. A big shoutout to the entire Bitespeed team for their dedication and professionalism! With their support, we’re now confident that our remarketing efforts will be more streamlined, targeted, and impactful than ever before. Highly recommend Bitespeed for anyone looking to elevate their customer engagement and boost conversions.

FUBS

Jun 18, 2025  on Shopify

Akira the couture

Jun 06, 2025  on Shopify

I was Amazed results that I got from Bitespeed within 10 days on boarding was truly amazing. The onboarding process was super smooth! And their AI journeys works magic on your conversions.

DEHI

Jun 06, 2025  on Shopify

We've been using Bitespeed for a few months now and have seen a noticeable improvement in our WhatsApp conversions. The team — especially our POC, Ayush — has been incredibly hands-on, helping us set up broadcasts and WhatsApp flows promptly. Highly recommend them for both their product and excellent customer service!

TheWishCrate

Jun 05, 2025  on Shopify

i love the team and the kind of support they bring to you. Marketing on whatsapp and email is very daunting but the team at bitespeed has made everything very approachable and easy to manage. Everyone from Kamna, Yash, Ayush and Vaishnavi have been very kind and helpful to help me setup all the automations and broadcasts. The softwares is also quite well thought out. I was using interakt before which is less intuitive than bitespeed. I really like the small details such as the order history of the customer shown on the right of the chat and integration of everything in one place be it email, whatsapp, or facebook and instagram inbox and comments. i am glad i moved to bitespeed. it is a bit expensive though but well worth it if you have to manage a significant customer interactions each day. highly recommend.

HAYD Brands Private Limited

Jun 05, 2025  on Shopify

Bitespeed is an impressive tool for broadcasting and customer support that excels in simplifying communication with customers. Its user-friendly interface makes setting up and managing campaigns a breeze.

Living Shapes

Jun 05, 2025  on Shopify

We've been using Bitespeed for our WhatsApp management, and the experience so far has been excellent. From automating customer journeys to managing broadcasts, everything has been smooth and effective. The platform is user-friendly, reliable, and has really helped streamline our communication flow. A special shoutout to Ayush from the team—he’s been incredibly helpful throughout, always responsive and proactive in resolving any issues or queries we’ve had. It’s rare to find such solid customer support, and that really sets Bitespeed apart. Highly recommended for any business looking to scale their WhatsApp engagement!

Qurist

May 31, 2025  on Shopify

BiteSpeed has been an excellent addition to our marketing stack. The dashboard is user-friendly and easy to navigate, with a clear layout that simplifies campaign setup and performance tracking. We especially appreciate the detailed wallet usage breakdown, which helps us monitor and optimize cost efficiency effectively. The follow-up feature for broadcasts has been a game-changer, allowing us to automatically re-engage users who don’t convert initially, making it a valuable tool for driving additional revenue when used strategically. The BiteSpeed team, especially Annika and Aditya, have been incredibly helpful, proactive, and responsive throughout the onboarding process, making the transition smooth and helping us unlock the platform’s full potential. Early results have been strong, and with continued optimization, we’re confident we can scale our performance on BiteSpeed further. Additionally, BiteSpeed’s Instagram chatbot, popups, bars, spin-the-wheel, and cross-sell flow features open up exciting new opportunities for boosting on-site engagement and conversions. Overall, we’re very pleased with BiteSpeed and look forward to leveraging it even more for our growth.

mackly

May 29, 2025  on Shopify

Bitespeed automation has taken a lot of the manual work off our hands and helped us recover more carts effortlessly. The integration with Shopify is smooth, and their team support has been excellent always approachable and quick to jump in when needed.

Chapter 2 Clothing

May 29, 2025  on Shopify

Amazing team! Very Hands on. Love every aspect of Bitespeed. Their Bites on every actions and Speed to get it done.

Cockatoo

May 28, 2025  on Shopify

The onboarding experience has been great and smooth. Really nice utility for the website

RIJAC

May 27, 2025  on Shopify

having a very good experience with the team of bitespeed, this app will help you with complete automation regarding, WhatsApp, email, SMS & push and it also has integration with review and shipping so it takes everything from pre purchase experience to post purchase! one app for all your solutions! nice team they have 24*7 support via chat & call that's makes it an interesting option to choose... hope this review helps!

Grhamoy

May 25, 2025  on Shopify

I'm extremely satisfied working with BiteSpeed. Their team has delivered outstanding replies for WhatsApp marketing and abandoned cards using bots and AI. Their services are highly professional and timely. I'm impressed with their quality and efficiency. I highly recommend BiteSpeed's services.

Chokhat

May 23, 2025  on Shopify

The experience has been great, the product that they have developed is amazing. The features like AI abandoned carts etc is pretty useful for brands. Good product and good support, highly recommended.

Klub Fox

May 20, 2025  on Shopify

Great app. Customer service is nice. Worth the money if its in your budget.

Summeraway.in

May 19, 2025  on Shopify

We’ve been using BiteSpeed for a while now and it’s honestly been a great experience. The setup was super smooth and the tools are really easy to use, even if you’re not super technical. We started seeing great results soon after we got our campaigns running. The automation and chat features have made it so much easier to stay connected with our customers across channels. Also, big shoutout to their support team. They’re always quick to respond and really helpful whenever we have questions. If you're looking to grow with simple and effective tools, BiteSpeed is definitely worth trying.

Scroll to Top