Taranker.Com Logo
B: WhatsApp Chat, Abandon Cart logo

Customer reviews: B: WhatsApp Chat, Abandon Cart

Develop by Shopify

Bitespeed’s Facebook Messenger Chatbot app for Shopify helps stores automate customer conversations, drive sales, and reduce support workload. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your business.

Reviews (341)

Overall rating
4.8

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

Boofbybella

Sep 01, 2025  on Shopify

Our experience with Bitespeed has been nothing short of excellent. The onboarding process was smooth and well-structured, with Rohan ensuring that every step was clear and easy to follow. His guidance made it effortless for our team to get started without any roadblocks. What we appreciate most about Bitespeed is how user-friendly the platform is. The clean and intuitive design means that even new team members can quickly adapt and start using it effectively. This ease of use has allowed us to focus more on strategy rather than struggling with setup or navigation.

Machismo World

Sep 01, 2025  on Shopify

Our experience with Bitespeed has been excellent. The on-boarding was efficient and well-structured, with Aakash & Ayush guiding us through every stage. The platform is thoughtfully designed, and makes navigation effortless for our team, which has made adoption seamless. A special mention to Ayush for his timely support & handholding throughout our journey.

K&M - Kanz & Muhul

Aug 30, 2025  on Shopify

Great experience. The team is hands on and has helped at every step. They were able to show immediate sales growth for us and helped us track the sales better. Rohan has been our contact person and has been very responsive. Look forward to growing with Bitespeed.

Decorbajar

Aug 28, 2025  on Shopify

One month using this app. It's helps recovering abandoned checkouts losses. It have some advance features that other app in the same domain don't have. Highly recommended

Flourish

Aug 28, 2025  on Shopify

We’ve had an excellent experience with the Bitespeed Platform. The onboarding process was incredibly seamless, thanks to Manav, who guided us step by step and made sure everything was set up smoothly. Our dedicated account manager, Annika, has been consistently available and prompt with support, which has made a huge difference in our journey. The UI/UX is extremely intuitive and easy to navigate, which meant our team could start leveraging the platform right away without a steep learning curve. It has already had a significant impact on our organic marketing efforts, making our processes more streamlined and efficient. One of the standout features has been their AI integration, which adds immense value and helps us scale our campaigns smarter and faster. Overall, Bitespeed has become an integral part of our marketing stack, and I’d highly recommend it to any brand looking to grow seamlessly. – Sauvik Acharjee, Marketing Lead at Flourish

LabelbyAnuja

Aug 23, 2025  on Shopify

BiteSpeed is a great app to manage customer care. The service is quick, the platform is smooth, and the staff is well-trained. A special thanks to Anika for providing us with the best service tailored to our needs. Highly recommended!

Vintage Velvet

Aug 20, 2025  on Shopify

Great onboarding experience, Very easy workflows, The team helps you set up templates and a couple of broadcasts. Very nice out of the box recommendations. Getting good amount of conversions using their Marketing tools. Integrations possible with WhatsApp, Instagram, Emails, Web push and more. Also good tie ups with apps like judge.me and integrations possible with many payment partners. Also possible are popup marketing to get more genuine data and keep the customer engaged. 5 Stars

Desically Ethnic

Aug 20, 2025  on Shopify

Been using Bitespeed for a month+ now. The dashboard is easy to use and understand. Message delivery rates are good and results so far have been commendable. Would need to see over a longer period of time to judge the value add. The onboarding team starting from Manav is knowledgeable, patient and extremely helpful and responsive. Special mention to Annika for guiding and helping set up everything.

Urban Jungle Luggage

Aug 19, 2025  on Shopify

The suite and the team has been really helpful and proactive. Solved many problems for my website!

Meera Jaipur

Aug 19, 2025  on Shopify

I had a great experience with Bitespeed. The platform really helped in the growth of my business and made things much easier. Their support team is excellent – always quick to respond and very helpful. Overall, I’m very happy with the service and would definitely recommend it.

Vilvah Store

Aug 18, 2025  on Shopify

We’ve been partnered with Bitespeed for more than two years now, and the experience has been exceptional. Their platform is extremely user-friendly and built to perfectly complement Shopify. What impresses us the most is their adaptability - whenever we’ve had a specific requirement, the team has gone above and beyond to build it for us, often faster than expected. This level of flexibility and support has made a real difference in how we manage our customer interactions. Bitespeed truly stands out as one of the best omni-channel platforms for Shopify users, combining great technology with a highly reliable and responsive team.

CarltonLondonBeauty

Aug 13, 2025  on Shopify

Great support & very good platform for retention. It is really working quite well for us, more than we expected. Highly Recommended!!

Casebasket

Aug 13, 2025  on Shopify

It's an excellent app with amazing features for support & remarketing, and the support is amazing.

Krishna's Herbal & Ayurveda

Aug 07, 2025  on Shopify

The platform is super intuitive, and the support is top-notch. Special thanks to Selva for always providing quick, helpful responses whenever we need them. Highly recommend!

Dhariwal Ayurveda

Aug 06, 2025  on Shopify

Exceptional Experience with BiteSpeed! Working with the BiteSpeed team has been a fantastic journey. My initial interaction was with Manav, who made the onboarding process smooth and seamless. After that, Ayush stepped in and has been incredibly proactive in helping us get everything set up. Ayush didn’t just help with the basics—he offered valuable guidance on building effective WhatsApp journeys and using automation to drive real business growth. His advice was both actionable and strategic, and it’s had a clear impact. Since launching WhatsApp automation with BiteSpeed, our engagement and conversions have significantly improved. If you're considering using WhatsApp for your business, I’d strongly recommend BiteSpeed. The product is top-notch, and the team’s support has been truly exceptional!

The Trost

Aug 05, 2025  on Shopify

We've been using Bitespeed for WhatsApp and it's been such a smooth experience. The team is super responsive and the platform just works. Makes our life easier.

Sundarii Handmade

Aug 02, 2025  on Shopify

We have been using BiteSpeed for Whatsapp marketing, support and automation flows. It has been a good experience so far. The onboarding support was quick and effective. Few Whatsapp automation journeys have been game changer when it comes to customer engagement. The team is quite responsive and they listen to the concerns and requirements shared by us as we wanted to get few customizations done. Overall very satisfied so far and recommend BiteSpeed for your business needs.

Omkar Snacks

Aug 02, 2025  on Shopify

Bitespeed has made it so easy for us to connect with our customers on WhatsApp and Messenger. The app is simple to use, and the automations work really well for cart recovery and broadcasts. What I love most is the support team, they’re super responsive and genuinely care about helping out. You can tell they’re always working to improve the app. Definitely recommend it to any store looking to boost engagement and streamline customer chats!

My Pahadi Dukan

Aug 01, 2025  on Shopify

Good service, had a good experience despite a few hiccups. Team was responsive in addressing the issues.

Supplemart

Jul 31, 2025  on Shopify

one of the best app for whatsapp marketing

Scroll to Top