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Customer reviews: WhatsApp Chat & Abandoned Cart

Develop by BiteSpeed
<h3>What Merchants Think</h3> <p>Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.</p> <h3>Key Strengths</h3> <ul> <li>Competitive pricing with tangible return on investment</li> <li>Excellent customer support with proactive solutions</li> <li>Easy integration with Shopify and effective marketing features</li> <li>Comprehensive management tools and user-friendly dashboard</li> </ul> <h3>Common Concerns</h3> <ul> <li>Occasional technical issues, such as bugs and setup difficulties</li> <li>Inconsistent support response times</li> <li>Issues with the functionality of free plan and specific features like abandoned cart messages</li> <li>Some reports of an overwhelming or unclear user experience</li> </ul> <h3>Final Thoughts</h3> <p>"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.</p>

Reviews (315)

Overall rating
4.9

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

Oyela

Mar 10, 2025  on Shopify

We have been using BiteSpeed for more than 1 year and overall experience has been excellent. Right from the start, the team has been incredibly supportive and responsive, ensuring seamless integration with our store. They constantly improve the features and bring new solution with time. Omni channel customer service, journey set up using email, whatsapp, sms together are flagship features. They have also customer segmentation to retarget properly to boost revenue. Overall, if you're looking for a reliable and feature-rich CRM solution for your Shopify store, BiteSpeed is definitely worth considering!

Renue Minerals

Mar 07, 2025  on Shopify

One of the highest quality and most efficient WhatsApp tech platforms out there. It helped us connect with our customers much more efficiently and we're now starting to see a boost in retention rate and sales as well! Ritesh Srivastava from Bitespeed is extremely helpful and is always available to support and fix any things if needed! From team Renue, I completely recommend Bitespeed for all brands to amp up their customer service and retention game!

Organic Mandya

Mar 07, 2025  on Shopify

We’ve witnessed a significant boost in conversions throughout the shopping journey, proving its impact on engagement and satisfaction. The seamless experience, coupled with the product’s quality, has enhanced trust, repeat purchases, and overall customer delight. The numbers speak for themselves—higher retention, better cart values, and an undeniable preference for our offering. It’s more than just a product; it’s a game-changer in the way our customers shop and experience value!

Erobold

Mar 07, 2025  on Shopify

We started using Bitespeed almost a month ago, and so far, it's been one of the best decisions for our WhatsApp marketing. We've seen a noticeable improvement in revenue and a smoother customer journey. A huge shoutout to Rachit for building trust from day one and to Ritesh, who has been incredibly proactive in ensuring we follow best practices while making the most of every paisa spent. The entire team is always one step ahead, offering solutions and looking for ways to help us grow. If you're looking for a WhatsApp marketing partner that truly cares about your success, Bitespeed is the way to go!

showoff

Mar 06, 2025  on Shopify

Absolutely loving Bitespeed! This app has been fantastic for managing our WhatsApp Business and email marketing effortlessly. The user interface is intuitive, and it's genuinely made customer engagement smoother and more effective. A special shoutout to Divyam, our Account Manager, who has been incredibly supportive and proactive. Divyam always goes above and beyond, ensuring we get the most out of the app. Their guidance and quick responses have made our experience even better. Highly recommend Bitespeed to anyone looking for reliable and efficient communication solutions. We are 100% satisfied!

doto.com.mx

Mar 05, 2025  on Shopify

Bitespeed is an awesome tool for automations and broadcasts thru different channels like Whatsapp, Email, Push and more. Support is fantastic, the Bitespeed team helped us a lot thru the setup and launch process as well as optimization and growth. Thanks to Suhasini for all her support! Keep it going team Bite Speed!

HealthStores

Mar 05, 2025  on Shopify

Brick Brown

Mar 05, 2025  on Shopify

Label Aarna

Mar 03, 2025  on Shopify

We have tried many retention tools in the past, which i believe every D2C brand does till they find the right fit. Bitespeed is doing an excellent job, and i feel our hunt ended here. Happy and Satisfied Honestly, their dashboard has a lot of room for improvement, but their team is doing an extraordinary job, which I feel matters the most. On prompt replies and assistance in everything, from journeys to ideas to tech issues, seamless. A special thanks to Divyam & team!

The Jaipur Wala

Feb 08, 2025  on Shopify

The Best WhatsApp service provider for Shopify stores, highly recommended, Thank you Aditya.

H&L

Oct 05, 2024  on Shopify

I have looked at lots of different WhatsApp marketing, by far bitespeed is the best for pricing and service. They help set everything up and are constantly looking for ways to improve revenue and performance. Has helped overall conversion rate and revenue I am now moving email flows and sms away from klaviyo and testing on bitespeed. Will update review once we test performance Divyam goes out his way to maximise performance and really cares about customers

smoothmix.co

Sep 17, 2024  on Shopify

The team at bitespeed has been very supportive and helpful in resolving issues. It's been a great experience so far! It takes some time to get things but the team is there throughout and they are available even at odd hours to solve issues!

STAGMI

Jun 04, 2024  on Shopify

I've had the pleasure of using this service for several months now One of the most impressive aspects is how the monthly investment is truly reflected in sales. Unlike many other services I've tried, where the return on investment is questionable at best, this one delivers tangible results. I've seen a significant increase in sales since implementing this service, making every penny spent well worth it. Moreover, the level of support provided is unparalleled. Whenever I've had a question or needed assistance, the team has been quick to respond and incredibly helpful. Their expertise has been instrumental in optimizing my use of the service and maximizing its effectiveness. Overall, I can confidently say that this service is a game-changer for any business looking to boost sales and enhance efficiency. Its magnificence lies not only in its functionality but also in its ability to deliver real, measurable results. If you're considering investing in a service that delivers on its promises, look no further. This is the one Paola General Manager Stagmi

متجر الزيت الأفغاني

Apr 25, 2024  on Shopify

I would like to express my admiration for their service offering in terms of direct connectivity with Shopify in the campaign and easy access to the customer base and products, and I would also like to thank the efforts of their technical support, which they provide professionally.

Teejh

Apr 12, 2024  on Shopify

Our experience with Bitespeed has been smooth so far. The marketing works really well. A lot of segmentations are available and the dashboards is easy to use. The team is very prompt in helping us out with our issues. Good app at a good price.

Divisa Store

Apr 11, 2024  on Shopify

"Efficient and effective support team resolved my issue promptly. Highly recommended!"

DERMATOUCH

Apr 11, 2024  on Shopify

Bitespeed's BSP Partner Dashboard is a game-changer for WhatsApp campaigns, offering a sleek interface, comprehensive management tools, and reliable support.

Divine Harvest

Mar 21, 2024  on Shopify

Had a good experience with bitespeed and Tanul from thier support team was really helpful with setting up.

Sorich

Feb 08, 2024  on Shopify

Excellent Functionality. Easy to use

osogold

Jan 17, 2024  on Shopify

the support message was clear neither pay or go away. they have 2 dashbords one is in hell and you can only install and watch & the 2nd the support asum that it can do anything. anyway the worst support ever and neither pay 500$ or don't install

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