Reviews: BigBuy ‑ Dropshipping carriers

Customer reviews: BigBuy ‑ Dropshipping carriers

Reviews (17)

Overall rating

1.6

5

6
4
3

1
2
1

21

What Merchants Think

Merchants have mixed feelings about "BigBuy ‑ Dropshipping carriers". While a few appreciate its product offerings and customer service efficiency, the majority express dissatisfaction with the app's functionality, customer support, and financial interactions. Many users report significant issues with syncing, refund processes, and overall communication with the company.

Key Strengths

Offers a wide range of dropshipping products and brands.
Provides support in multiple languages.
Some users find the customer service to be efficient and responsive.

Common Concerns

Poor customer service with long response times or no response.
Difficult and slow syncing and integration processes.
Complications with the refund policies and withdrawal requests.
App interface and operation issues, limiting control over the store.
High prices and hidden costs impacting profitability.
Challenges in cancelling subscriptions or getting refunds.

Final Thoughts

While "BigBuy ‑ Dropshipping carriers" has potential with its product offerings and language support, the app's critical operational issues and inadequate customer service overshadow its strengths. For those considering using this platform, it's essential to weigh these factors carefully against the potential benefits.

kvinnlig.se

Nov 09, 2023 on Shopify

Sortiment not good enough. Prices to high to actually be able to earn a living with you as a supplier. Had to pay more than 1000 euro to simply be able to access the difficult and slow "Multi-Channel Integration Platform". Support is slow and not ready to please their customers. I had the worst supplier experience with you guys and lost a lot of money over literally nothing. I simply want to cancel my account from you (that I've had for one month), get a refund and part ways without ever looking back.

AitnePresents

Oct 18, 2023 on Shopify

I cannot relate to negative reviews that I’m reading, customer service it’s efficient and with knowledge of their business, you need to do a bit your homework since most of the answer are in the academy. Turnaround is within a couple of hours and the provide with satisfactory answers. AitnePresents,

www.techcitystore.com

Oct 13, 2023 on Shopify

It tell you very great product, amazing drop shipping options and brands, really useful if you want to avoid the brand issues and want to sell official stock, these carriers are great carriers, and have great tech and customer service support in multiple languages. Also their online ecommerce solutions, delivery & service offerings is very impressive and the support with it in both English & Spanish is complete GREAT!!! I am glad I started my first dropshipping business with Bigbuy, they put me up at the top with my store quality, my curious experiment turned into a profit making business opportunity. I am well impressed, INDEED I am.

NatureAllure

Sep 29, 2023 on Shopify

Poor service with staff who have no idea, poor system and app! I had problems with the synchronisation from the beginning and I honestly regret that I paid so much for such a system and service that they claimed to be professional. I can't even make changes to my shop without this awful app just changing things again! I put in so much work and time for nothing...This function is not very clear to set up from the beginning and the system can be improved with great desire!! I don't recommend anyone to work with BigBuy.