Reviews: BigBuy ‑ Dropshipping carriers

Customer reviews: BigBuy ‑ Dropshipping carriers

Reviews (52)

Overall rating

2.4

5

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13

What Merchants Think

Merchants have mixed feelings about "BigBuy ‑ Dropshipping carriers". While a few appreciate its product offerings and customer service efficiency, the majority express dissatisfaction with the app's functionality, customer support, and financial interactions. Many users report significant issues with syncing, refund processes, and overall communication with the company.

Key Strengths

Offers a wide range of dropshipping products and brands.
Provides support in multiple languages.
Some users find the customer service to be efficient and responsive.

Common Concerns

Poor customer service with long response times or no response.
Difficult and slow syncing and integration processes.
Complications with the refund policies and withdrawal requests.
App interface and operation issues, limiting control over the store.
High prices and hidden costs impacting profitability.
Challenges in cancelling subscriptions or getting refunds.

Final Thoughts

While "BigBuy ‑ Dropshipping carriers" has potential with its product offerings and language support, the app's critical operational issues and inadequate customer service overshadow its strengths. For those considering using this platform, it's essential to weigh these factors carefully against the potential benefits.

JorikasPets

Dec 15, 2024 on Shopify

Genial!! Me ayudaron en todo momento (menos de 24h) muy contento con el servicio!!

Bill E-Shopping

Nov 19, 2024 on Shopify

Bon fournisseur, à l'écoute des clients, régler les petits problèmes et tracas, assez rapidement, bonne expérience avec bigbuy

Lynwe Npahima

Oct 27, 2024 on Shopify

It works flawlessly. Customer service is always great and on time.

beautywelove

Feb 16, 2024 on Shopify

Excelente soporte

AitnePresents

Oct 18, 2023 on Shopify

I cannot relate to negative reviews that I’m reading, customer service it’s efficient and with knowledge of their business, you need to do a bit your homework since most of the answer are in the academy. Turnaround is within a couple of hours and the provide with satisfactory answers. AitnePresents,

www.techcitystore.com

Oct 13, 2023 on Shopify

It tell you very great product, amazing drop shipping options and brands, really useful if you want to avoid the brand issues and want to sell official stock, these carriers are great carriers, and have great tech and customer service support in multiple languages. Also their online ecommerce solutions, delivery & service offerings is very impressive and the support with it in both English & Spanish is complete GREAT!!! I am glad I started my first dropshipping business with Bigbuy, they put me up at the top with my store quality, my curious experiment turned into a profit making business opportunity. I am well impressed, INDEED I am.