Reviews: BR ‑ Better Reports

Customer reviews: BR ‑ Better Reports

Reviews (1,220)

Overall rating

4.9

5

203
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9
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2
2
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What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

Diamond Painter Deutschland

Jul 19, 2024 on Shopify

I would highly recommend this app. It can do and show much more than Shopify itself can do. And the Customer service is amazing.

Alpha Lion

Jul 18, 2024 on Shopify

So so much better than Shopify's default reports. Able to get much more granular

Earlham College

Jul 09, 2024 on Shopify

BossaNossaCasa

Jul 06, 2024 on Shopify

amazing app, with really good and granular data about shopify store, and excellent support from BR team.

Reading Half Marathon

Jul 05, 2024 on Shopify

Just had some excellent support on this app and wanted to leave this review to reflect that. Thanks Kritesh

Vape Traders NZ

Jul 02, 2024 on Shopify

so helpful

Our Favorite Things

Jul 02, 2024 on Shopify

Better reports is the most cohesive app I've found for reporting. Their customer service is the best! I always get a quick and helpful response!

Amanda Klein

Jul 01, 2024 on Shopify

Great customer support when we have questions. Lots of useful information. Custom generated reports are incredibly helpful.

Stance

Jul 01, 2024 on Shopify

I do accounting for a mid-sized action-sports apparel company and we just switched our POS retail platform to Shopify and use Better Reports for more robust and detailed analysis. Better Reports reduced my stress significantly and the reporting features are robust and can be easily manipulated to extract exactly the information you need. I've run into a few road blocks and each time I've reached out for help, their customer support was on it so fast and I got the help I needed within an hour (compared to days with some other companies). Shout out to Keanna at BetterReports who was extremely helpful with creating the custom reports I wanted. Compared to other interfaces and customer service, this app is a game changer!

OMNES

Jul 01, 2024 on Shopify

very friendly and helpful :)

Khamsin Designs, Inc.

Jun 27, 2024 on Shopify

Remedy Science by Dr. Muneeb Shah

Jun 25, 2024 on Shopify

I've been coming back to this app - company after company. The team is so super responsive, the app and automations are so easy to use. I love it!

SUPERCONSCIOUS BERLIN

Jun 24, 2024 on Shopify

very helpful

Univers Toutou

Jun 21, 2024 on Shopify

Excellent variety of reports. The team was fast at helping me set-up a custom payout report!

YoungLA

Jun 20, 2024 on Shopify

Excellent customer support and functionality!

Heathered Boho

Jun 18, 2024 on Shopify

Fast and efficient customer service, the possibilities with this reporting is really astounding, if they don't have one premade they will help you make it.

Evergreen

Jun 18, 2024 on Shopify

I have asked them to build several rounds of reports, often from separate tables, and they are SHOCKINGLY responsive! Any time I need something tweaked or want to view it another way, they make it seem so easy.

WTHR Skincare

Jun 17, 2024 on Shopify

Very Responsive and Excellent report

Electro Threads

Jun 13, 2024 on Shopify

Better Reports is so much better than shopify reports! Thanks for such a great tool!

Sasu’s

Jun 12, 2024 on Shopify

I love this app. Been using it in the past too and it is just a fab, my accountant gets reports automatically. Relatively easy to use after you figure it out but worth the time.