Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.
Key Strengths
Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.
Common Concerns
Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.
Final Thoughts
"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.
Remedy Science by Dr. Muneeb Shah
Jun 25, 2024
on
Shopify
I've been coming back to this app - company after company. The team is so super responsive, the app and automations are so easy to use. I love it!
SUPERCONSCIOUS BERLIN
Jun 24, 2024
on
Shopify
very helpful
Univers Toutou
Jun 21, 2024
on
Shopify
Excellent variety of reports. The team was fast at helping me set-up a custom payout report!
YoungLA
Jun 20, 2024
on
Shopify
Excellent customer support and functionality!
Heathered Boho
Jun 18, 2024
on
Shopify
Fast and efficient customer service, the possibilities with this reporting is really astounding, if they don't have one premade they will help you make it.
Evergreen
Jun 18, 2024
on
Shopify
I have asked them to build several rounds of reports, often from separate tables, and they are SHOCKINGLY responsive! Any time I need something tweaked or want to view it another way, they make it seem so easy.
WTHR Skincare
Jun 17, 2024
on
Shopify
Very Responsive and Excellent report
Electro Threads
Jun 13, 2024
on
Shopify
Better Reports is so much better than shopify reports! Thanks for such a great tool!
Sasu’s
Jun 12, 2024
on
Shopify
I love this app. Been using it in the past too and it is just a fab, my accountant gets reports automatically. Relatively easy to use after you figure it out but worth the time.
Kirna Zabête
Jun 11, 2024
on
Shopify
Great customer service! Robust Reports.
Hole in the Roof Swag Store
Jun 10, 2024
on
Shopify
Incredibly helpful and useful tool. Excellent customer service that responds and solves issues super fast.
The Blue Quill Angler
Jun 06, 2024
on
Shopify
Great help building out custom reports!
Tennis Lab
Jun 05, 2024
on
Shopify
ShopSolar.com
Jun 04, 2024
on
Shopify
unitkw
Jun 04, 2024
on
Shopify
Better reports gave us the opportunity to automate our workflow as a company. Other than the variety of pre-built reports, the custom reports feature has helped reduce our manual paperwork greatly. We use credit as a payment term with some of our suppliers and service providers like local delivery companies and international shipping carriers. With a click of a button, we can generate reports to predict the upcoming bills way before they're due. Once we reach the due date, our report is ready for accounting.
The app is user friendly, but their support team is competent and quick to respond should you need any help. Keanna has helped us create multiple custom reports so far, and is always eager to provide some tips.
Luggage Shop of Lubbock
May 30, 2024
on
Shopify
Claudia, time after time, comes to my rescue when I need help building or adjusting a report. She is quick friendly and always executes to task at hand!!!
GyftWear
May 21, 2024
on
Shopify
This app has been tremendously helpful in analyzing my business's various metrics. I have tried others in the past, and this is the one that does it all. Also, customer service has been exceptional! They help out when I have questions and even create custom reports for when I have very specific requirements. You will not be disappointed!
Idaho Central Credit Union
May 14, 2024
on
Shopify
Excellent customer service, and just about every piece of data you could want, the way you want it.
Shopify has Order Reports, Transaction Reports, and Payout Reports, which are almost impossible to tie out to each other using Shopify itself.
Better reports allow for custom solutions to rebuild the necessary reporting that ties all three together, and many more solutions.
ABC reports - ever want to customize Shopify's? You can with Better reports.
This app allows reporting to be a quick and easy thing, rather than that dreaded moment of each month with Shopify's default reports, allowing you to focus on other things.
Surplus Mirabel
Apr 23, 2024
on
Shopify
HairStixies
Apr 23, 2024
on
Shopify
I've had a great experience with Better Reports to get information needed for certain filings. Their team was also very responsive too.