Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.
Key Strengths
Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.
Common Concerns
Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.
Final Thoughts
"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.
Alexis Russell
Oct 29, 2024
on
Shopify
Funny Face Bakery
Oct 29, 2024
on
Shopify
Claudia is more than helpful with explaining Better Reports and has a patient tone while learning. They put together extremely helpful reports for me!
Jimmy Buffett
Oct 22, 2024
on
Shopify
Hands down the best reporting app. Shopify's own offering isn't even close.
CECCE
Oct 21, 2024
on
Shopify
Great product and great Support Team. Claudia helped me get setup and was able to create a much appreciated custom report.
HENMARK
Oct 16, 2024
on
Shopify
A powerful and easy to use report tool. You can start with one of the built in reports and easily save it as a custom report and redesign it in the way you want. The support is amazing. I reached out to them when I needed help with a report. I got a very swift response from Claudia who created a new version of the report where she adjusted it just the way I needed it, and also posted a very instructive and enjoyable video.
Evoo Quality Foods
Oct 15, 2024
on
Shopify
Better Reports provide top notch service. They are always prompt at replying to queries and can always build the custom reports we require. Excellent app!
Bert & May
Oct 15, 2024
on
Shopify
Great service. Support ticket was answered in a few hours and the report update I needed was perfect.
Fuego
Oct 13, 2024
on
Shopify
Pop on Veneers
Oct 10, 2024
on
Shopify
Great app. Great reports. Customer support is very responsive to create custom columns for reports. We needed an AOV calculation and they created the calculation and sent loom to explain. Highly recommended.
Bicycle Transit Systems
Oct 01, 2024
on
Shopify
This blows the native shopify reporting out of the water! Super handy, and Claudia at Better Reports has been super kind and helpful in helping me get some reports off the ground!
$40 well spent.
Lady & Larder
Oct 01, 2024
on
Shopify
Exactly what we needed!
Angel Competition Bikinis
Oct 01, 2024
on
Shopify
Amazing app and the best and most important part: the customer service is AMAZING and HUMAN! There is no chatbot you have to get through, you just go straight to a human who is VERY VERY knowledgeable on how the app works. Claudia is who I have worked with and she is so so so helpful! Thank you Claudia and the better reports team.
Falcon 3D Parts
Sep 30, 2024
on
Shopify
This addon is quite flexible which is very helpful in creating customized reports tailored to one's specific needs. Highly recommended!
OpryShop POS
Sep 29, 2024
on
Shopify
Claudia Aubin was a great help to me when I was trying to figure out some differences in reporting! She was very responsive to my multitude of questions and I'm very grateful for her.
Thank you!
Montrose Anglers
Sep 26, 2024
on
Shopify
Great response and service!
Dessert Gallery Bakery & Cafe
Sep 25, 2024
on
Shopify
Incredible app for custom reporting with great functionality. Support was fast and thorough, Ciara was great.
Los Angeles Apparel
Sep 23, 2024
on
Shopify
For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.
No.6 Store
Sep 23, 2024
on
Shopify
Intuitive, and great customer service!
Houdini Holsters
Sep 22, 2024
on
Shopify
ABSOLUTLY FANTASTIC CUSTOMER SERVICE AND SYSTEMS!!!
Modern Komfort
Sep 22, 2024
on
Shopify
Wonderful service, fast and they always seem to be able to create any report I need! Thanks Claudia.