Taranker.Com Logo
BR ‑ Better Reports logo

Customer reviews: BR ‑ Better Reports

Reviews (1,219)

Overall rating
4.9

What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

  • Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
  • Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
  • A wide range of pre-built reports that provide valuable insights right out of the box.
  • Intuitive interface that facilitates ease of use, even for complex reporting tasks.
  • Time-saving automation features, such as scheduled and automated report delivery.
  • Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

  • Initial complexity in getting to grips with the app, which may appear daunting to new users.
  • Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
  • Occasional difficulties in creating custom reports without assistance.
  • Performance issues, such as loading times for complex reports, though support often resolves these.
  • Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

2XU

Feb 05, 2025  on Shopify

Amazing service. Custom report in 30min!

Two Chicks Quilting

Feb 04, 2025  on Shopify

Very helpful and wonderful customer service!

Puha Express

Feb 02, 2025  on Shopify

Zac's Sweet Shop

Jan 22, 2025  on Shopify

The customer support for Better Reports is incredible! If I need a report but I'm having a hard time generating it myself, the team will not only generate the report for me but also walk me through step-by step on how to do it!

Shasta Pool Supply

Jan 22, 2025  on Shopify

Better Reports has been pivotal for us getting the detailed information we needed from our Shopify store.

Shop Santé

Jan 21, 2025  on Shopify

I want to commend the team at Better Reports for their outstanding service, especially Ciara, who went above and beyond! She built complex, custom reports tailored perfectly to my needs. Not only are her technical skills remarkable, but she also provided fast, professional, and incredibly efficient service. Ciara demonstrated a deep understanding of my requests and was extremely responsive, making the entire process smooth and enjoyable. Thank you to the entire Better Reports team, and especially to Ciara, for their commitment to excellence. I highly recommend their services to anyone looking for powerful and customized reporting solutions!

Revife

Jan 19, 2025  on Shopify

Amazing app, astonishing support

SIDANG

Jan 19, 2025  on Shopify

Great functionality, great support.

Research & Development Store

Jan 15, 2025  on Shopify

very attentive!

Roman and Williams Guild

Jan 15, 2025  on Shopify

Great reporting, gave me much better detail data than Shopify normally can provide. Also customer support is fantastic, they often respond in an hour and fix whatever I have asked for when I can't figure it out

Glo Skin Beauty UK&I

Jan 15, 2025  on Shopify

Fabulous reporting app, really easy to use - it's accurate, configurable & bring a new depth to the data we collect in Shopify. The responsiveness of the Better Reports team is incredible - they've already created a number of bespoke reports for us, which has made a huge difference.

WeatherWool

Jan 13, 2025  on Shopify

Really nice to have a pro (Claudia and Ciara -- two pros!) develop the report i need!! -- THANKS

ELEVENTY

Jan 12, 2025  on Shopify

Amazing App and even better support team!

Electric Picks Jewelry

Jan 12, 2025  on Shopify

Absolutely essential for any small DTC business, its like having a data science team at your disposal. Nothing is off the table, they are always will and able to help with any of my niche needs. They also have the best support team in the space. Big shoutout to Claudia and Keanna!

Helvetus

Jan 09, 2025  on Shopify

Great and fast support. Thanks Ciara for your help.

SLCKR

Jan 08, 2025  on Shopify

Tupperware US

Jan 08, 2025  on Shopify

Highly capable app, and fast customer support. This app is used by several different functions within our organization and everyone gets what they need!

NorCalScents

Jan 06, 2025  on Shopify

Responsive and helpful staff. Five stars!!!

Nutterie

Jan 02, 2025  on Shopify

They created an awesome custom report for my store that allowed us to pack so much more evisiently our products!

Wintersville Fire & Rescue Master Raffle Site

Jan 01, 2025  on Shopify

Simply the best app we have purchased to help us display our Shopify Online Store data. Great customer service! They had our report layout done in minutes and we were on our way! We highly recommend Better Reports to all of our Shopify friends! Chief Rob Herrington Wintersville Fire & Rescue Wintersville, Ohio

Scroll to Top