Reviews: BR ‑ Better Reports

Customer reviews: BR ‑ Better Reports

Reviews (1,099)

Overall rating

4.9

5

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11
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What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

DGjoyeros

Oct 16, 2025 on Shopify

The limit is your imagination. Better Reports are there to help you in any type of report you need, and also assist you into improving it as well.

Bagley Warehouse Inventory

Oct 16, 2025 on Shopify

Awesome report app. I use it on multiple Shopify Shops. The support is great especially if you need a custom report made.

Balboa Island Museum

Oct 15, 2025 on Shopify

responded very quickly with my request, and sent exactly what was needed.

heaven on earth

Oct 14, 2025 on Shopify

The developers of this app are highly responsive. I needed help with a couple of customized reports, they created it for me, they ran it for me, and they have it being emailed to me automatically each month. The reports are also much more detailed than Shopify offers. I thought it was a little pricey, however their customer service has proven it to be worth it. Thanks so much.

The Shops at the Denver Art Museum

Oct 14, 2025 on Shopify

Relwen

Oct 13, 2025 on Shopify

Super support!

anitahass.com

Oct 13, 2025 on Shopify

District23

Oct 13, 2025 on Shopify

If I could give this app and their customer 100 stars I would. I have used this app daily for 5 years. I’m amazed again and again the power of data I have at my fingertips at any given moment. The customer support is second to none. They are extremely fast, friendly, patient, and do whatever it takes to help you get any information you need. I can’t imagine doing business without this app. It’s a game changer! It pays for itself over and over.

SugarHi Boca

Oct 07, 2025 on Shopify

Best reporting app of the bunch! Customer service has been outstanding too!

Tricer

Oct 03, 2025 on Shopify

Best customer service! Farnaz and Ciara have been incredibly helpful in building reports. We are very pleased with this app so far!

La Tienda de La Vecina

Oct 02, 2025 on Shopify

Una aplicación muy completa y, sobre todo, muy bien integrada con Shopify, lo que permite crear reports y programarlos de manera sencilla. El servicio de atención es fantástico, Claudia Aubin me ayuda con todo lo que necesite y tener a una persona en vez de una máquina lo hace todo mucho más ágil y bonito.

Weston Store

Oct 01, 2025 on Shopify

Pantree Food Service

Sep 29, 2025 on Shopify

Easy to pull reports and great customer service!

Vougs

Sep 23, 2025 on Shopify

BODE

Sep 19, 2025 on Shopify

Safari Outpost

Sep 19, 2025 on Shopify

So far amazing

Cozy Crew Club

Sep 17, 2025 on Shopify

Really impressed so far with Better Reports. Ciara has been amazing building reports and answering our many questions. 100% recommend

Current Tyed

Sep 12, 2025 on Shopify

Ever to helpful and knowledgeable and extremely quick to respond . Very happy with these reports

Starborn Creations

Sep 11, 2025 on Shopify

Our company uses this app with Shopify and it is amazing! The customer support is the best I have ever experienced and they can create/edit/modify any report I can think of. They are very responsive and communicative. I am the accountant for the company and I could not do my job without Better Reports. A must have!

Culver Eagle Outfitters

Sep 11, 2025 on Shopify

Extremely responsive and helpful with creating customized reports. They are willing to work with you on the best report for your business.