Reviews: BR ‑ Better Reports

Customer reviews: BR ‑ Better Reports

Reviews (1,043)

Overall rating

4.9

5

277
4

11
3

3
2
1

What Merchants Think

Merchants generally view "BR ‑ Better Reports" as an essential tool for extracting detailed and customized reports from Shopify. Many find it superior to the standard Shopify reports due to its flexibility, ease of use, and ability to meet specific reporting needs. The robust customer support further enhances the overall experience, making it a preferred choice for many Shopify users.

Key Strengths

Exceptional customer support, praised for being responsive, knowledgeable, and helpful.
Customizable reports that can be tailored to specific business needs, setting it apart from Shopify’s native reporting capabilities.
A wide range of pre-built reports that provide valuable insights right out of the box.
Intuitive interface that facilitates ease of use, even for complex reporting tasks.
Time-saving automation features, such as scheduled and automated report delivery.
Enables deeper insights into business performance, enhancing decision-making processes.

Common Concerns

Initial complexity in getting to grips with the app, which may appear daunting to new users.
Cost can be a concern for some users, especially relative to their Shopify plan rather than app usage.
Occasional difficulties in creating custom reports without assistance.
Performance issues, such as loading times for complex reports, though support often resolves these.
Limited mobile functionality for accessing reports.

Final Thoughts

"BR ‑ Better Reports" is highly regarded by users for its extensive reporting capabilities and top-notch customer support. While there are some minor concerns about usability and cost, the app's strengths significantly outweigh its drawbacks. It is recommended for businesses seeking advanced reporting solutions beyond standard Shopify offerings.

Dessert Gallery Bakery & Cafe

Sep 25, 2024 on Shopify

Incredible app for custom reporting with great functionality. Support was fast and thorough, Ciara was great.

Los Angeles Apparel

Sep 23, 2024 on Shopify

For data gathering, we used to use Matrixify but switched to Better Reports for much faster and more dynamic reporting tools. Incredible customer service (they made a custom video demonstrating the feature I was asking about), highly recommend Better Reports.

No.6 Store

Sep 23, 2024 on Shopify

Intuitive, and great customer service!

Houdini Holsters

Sep 22, 2024 on Shopify

ABSOLUTLY FANTASTIC CUSTOMER SERVICE AND SYSTEMS!!!

Modern Komfort

Sep 22, 2024 on Shopify

Wonderful service, fast and they always seem to be able to create any report I need! Thanks Claudia.

Cuckoo Horsham

Sep 21, 2024 on Shopify

Danrie

Sep 16, 2024 on Shopify

Steven Slate Audio

Sep 12, 2024 on Shopify

It seems more powerful that we'll ever need, but still usable. Support is top notch. On the expensive side, but you get your money worth if you use it.

The Capitol Kempinski Hotel Singapore

Sep 12, 2024 on Shopify

Answer my question promptly and very helpful app

Jes MaHarry

Sep 11, 2024 on Shopify

Increadibly helpful tool, with people to help develop custom reporting. Fast.

Gelée

Sep 11, 2024 on Shopify

Great customer service!!!!

Get RAW Wholesale

Sep 09, 2024 on Shopify

Highly recommend. Keanna was extremely helpful in getting this set up!

Maine Historical Society Store

Sep 08, 2024 on Shopify

Best customer service ever! So quick and the app staff created the reports I needed right away. Perfect. So happy with this app.

Munchtime

Sep 08, 2024 on Shopify

This is the only app I have found compatible with Shopify Bundles so I'm so pleased! The team at Better Reports are amazing, the communication is seamless and we have felt so supported when setting up custom reports - highly recommend :)

SHOPLOOOH

Sep 03, 2024 on Shopify

VERY GOOD CUSTOMER SERVICE!! VERY FRIENDLY APPS AS WELL

Lavabelle

Sep 02, 2024 on Shopify

Guise

Aug 26, 2024 on Shopify

I was dreading setting up a proper data transfer and ETL processes as a solo entrepreneur. For small business owners who enjoy data analytics but don't have the time and/or resources to set up a proper data warehouse, this app is amazing. Very happy customer.

Style Driver

Aug 22, 2024 on Shopify

I have reached out to Better Reports a handful of times for creating custom reports, and each time they have responded within 24 hours and guided me with the creation. Definitely worth the subscription and amazing customer service. SO NICE to be able to immediately talk to a human, and get efficient help.

Amani Reign

Aug 20, 2024 on Shopify

I needed what I thought was basic reports from Shopify for a government audit. Was shocked they didn't offer what I needed and it would've meant manually inputting data for more than 3,000 accounts - total nightmare and waste of time. This app saved the day and working with Keanna was easy and effortless. She created the reports I needed very quickly, and was even able to redo them in the currency I needed. Don't waste time and money on other apps - highly recommend!!

Over The Moon

Aug 15, 2024 on Shopify