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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (398)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Eclectic Gift Store

Sep 30, 2025  on Shopify

Great customer support. So far the app seems easy to use. Looking forward to seeing it in action.

The Alternative Bead

Sep 30, 2025  on Shopify

The App seems to work just fine and does what it should. However the Support is quite spammy and we get a lot of automated mails and suggestions we don't care about. Will unistall if this doesn't end

PALOMA Store

Sep 29, 2025  on Shopify

The support team is very helpful and efficient. They respond quickly and provide clear solutions whenever needed. Excellent customer service and a reliable app overall. Highly recommended!

Monday Moose

Sep 29, 2025  on Shopify

Excellent service, quick to help with any request or question. App looks well designed and excellent for featuring the back in stock button

raidenz-store

Sep 29, 2025  on Shopify

i was working on client, finding good back in stock app, and i found this app, after compared several app, this app is free and has good support, we can also get list of product can can see how many user subscribe, the email is also customizable, This app is Awesome!! Thanks for your help guys!!

The Feisty Farmgirl Soap Company

Sep 28, 2025  on Shopify

The app is pretty straight forward and easy. The customer service is phenomenal. They are right there to help with any questions that you might have.

Lina Lien Cosmetics

Sep 27, 2025  on Shopify

Best customer service I've ever experienced. Very fast, and they really help solve problems and optimize everything to the fullest with customization.

Remolona

Sep 27, 2025  on Shopify

Tan sólo la he utilizado unos minutos mientras la pruebo, así que me falta perspectiva, pero lo que sí puedo alabar es el estupendo equipo de soporte que tienen, me han acompañado durante todo el proceso de instalación y me han ayudado en todo. Muy recomendable.

Glimmette

Sep 26, 2025  on Shopify

Great customer service - I needed help with the app set up and the team helped me efficiently! Highly recommend this app.

Gray Area KTM

Sep 24, 2025  on Shopify

One of the most aggressively helpful support staff I have seen for any product, don't look past them! The app itself look and performs exactly as expected and looks to have a lot of very useful features coming soon!

Deerod's Toy Shop

Sep 24, 2025  on Shopify

Super helpful, always on top of everything. Always ready to help out with anything. Love the app that is free and they offer support on the spot through messages. I've been guided step by step on how to do things. I recommend it to anyone who is starting or has an online shop. Pre-orders made easier with this app!! 5 of 5 STARS

EverWolf

Sep 23, 2025  on Shopify

This back in stock app is easy to set up and customize. Their support team is friendly and responsive. They help create a button that fits perfectly with my store. While testing the button notifications, the emails seems to work smoothly with no issues. I highly recommend it!

Cléor Studio

Sep 23, 2025  on Shopify

Amazing support, fast and helpful. Super good service. The support was always on my side and I really felt that they wanted to help me my store better. 5+ and more!

CoinGems

Sep 23, 2025  on Shopify

I really like the preorder and stock notification features. The team is friendly and very helpful with any issues. Once preorder options are fully set up for available stock, this app will be perfect, I’d happily use it forever! For now, I’m already very happy and give it 5 stars.

The Fashion Hunter

Sep 22, 2025  on Shopify

I am excited to see how this feature works for my store doing preorders. Customer service was awesome and helped me get setup, that was a breeze.

Onska

Sep 21, 2025  on Shopify

Great app and greatly active support team. They helped me on setting up my store, from minor changes to major they were onboard with me till I got what I wanted. I recommend this app.

ZedLabz

Sep 20, 2025  on Shopify

Great app, worked out of the box, and support was on hand to help reposition immediately, even at the weekend, within 10 minutes the back in stock button was moved to the position which works best for us. Friendly and supportive team, recommended!

Jivvasi

Sep 19, 2025  on Shopify

Shashank was great a help. They are offering some of the best features in the market. Kudos to the team.

Hyatt Fruit Company

Sep 19, 2025  on Shopify

Developer was there to answer questions as soon as I installed the app. It was very easy to set up. And while I found other apps to be buggy due to other apps we're using, this one worked smoothly right away. Very happy with features and performance.

VonLouj

Sep 18, 2025  on Shopify

I spent a bit of time going through all the options to use on my Shopify. I landed on this app and I am thrilled that I did. Srajan hopped on chat and helped me immediately and made some great changes with suggestions. The customer service was fast and pleasant, couldn't have asked for better!

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