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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (335)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Glimmette

Sep 26, 2025  on Shopify

Great customer service - I needed help with the app set up and the team helped me efficiently! Highly recommend this app.

Gray Area KTM

Sep 24, 2025  on Shopify

One of the most aggressively helpful support staff I have seen for any product, don't look past them! The app itself look and performs exactly as expected and looks to have a lot of very useful features coming soon!

Deerod's Toy Shop

Sep 24, 2025  on Shopify

Super helpful, always on top of everything. Always ready to help out with anything. Love the app that is free and they offer support on the spot through messages. I've been guided step by step on how to do things. I recommend it to anyone who is starting or has an online shop. Pre-orders made easier with this app!! 5 of 5 STARS

EverWolf

Sep 23, 2025  on Shopify

This back in stock app is easy to set up and customize. Their support team is friendly and responsive. They help create a button that fits perfectly with my store. While testing the button notifications, the emails seems to work smoothly with no issues. I highly recommend it!

Cléor Studio

Sep 23, 2025  on Shopify

Amazing support, fast and helpful. Super good service. The support was always on my side and I really felt that they wanted to help me my store better. 5+ and more!

CoinGems

Sep 23, 2025  on Shopify

I really like the preorder and stock notification features. The team is friendly and very helpful with any issues. Once preorder options are fully set up for available stock, this app will be perfect, I’d happily use it forever! For now, I’m already very happy and give it 5 stars.

The Fashion Hunter

Sep 22, 2025  on Shopify

I am excited to see how this feature works for my store doing preorders. Customer service was awesome and helped me get setup, that was a breeze.

Onska

Sep 21, 2025  on Shopify

Great app and greatly active support team. They helped me on setting up my store, from minor changes to major they were onboard with me till I got what I wanted. I recommend this app.

ZedLabz

Sep 20, 2025  on Shopify

Great app, worked out of the box, and support was on hand to help reposition immediately, even at the weekend, within 10 minutes the back in stock button was moved to the position which works best for us. Friendly and supportive team, recommended!

Jivvasi

Sep 19, 2025  on Shopify

Shashank was great a help. They are offering some of the best features in the market. Kudos to the team.

Hyatt Fruit Company

Sep 19, 2025  on Shopify

Developer was there to answer questions as soon as I installed the app. It was very easy to set up. And while I found other apps to be buggy due to other apps we're using, this one worked smoothly right away. Very happy with features and performance.

VonLouj

Sep 18, 2025  on Shopify

I spent a bit of time going through all the options to use on my Shopify. I landed on this app and I am thrilled that I did. Srajan hopped on chat and helped me immediately and made some great changes with suggestions. The customer service was fast and pleasant, couldn't have asked for better!

Miae Melts

Sep 18, 2025  on Shopify

Super easy to set up and works perfectly. The Support Team have been very proactive and reached out to offer their help making the button match the rest of my Shopify theme. Highly recommend!

iMASK+

Sep 18, 2025  on Shopify

What a wonderful experience with their team! I know very little about computers and setting up my first store. Harshil made it so easy for me. I feel like an expert! Thank you! Pamela G. imaskplus.com

Cleanspec Cumbria Limited

Sep 18, 2025  on Shopify

Shashank was absolutely fantastic! He helped me track down and fix a tricky bug, guided me on how to get it resolved properly, set up my Preorder system, and even customised the button width exactly how I wanted it. The support I received was fast, friendly, and so helpful — you can tell they genuinely care about their customers. It’s rare to find this level of dedication, especially from a small team, and I couldn’t be happier with the results. If you’re thinking about installing this app, don’t hesitate. The app works beautifully and the support from Shashank and the Peppyduck team is second to none. Highly recommend!

DreamCreations

Sep 17, 2025  on Shopify

Great app, I can only recommend it. Easy to use, have design options to integrate into your page style. Always available online support in case of questions or issues.Don't hasitate, try it!

findickjut.de

Sep 17, 2025  on Shopify

This app and the team behind it are simply amazing! If it were possible, I'd add an extra star to the 5-star rating. As a school grade, I’d give a straight A+, because even a small personal adjustment was done for me. (I wanted the button above the “sold out” text, and they even suggested a little bell icon, which the support team added right away.) You guys are truly fantastic, and I’m really impressed with the app. Many thanks for that! Die Bewertung noch in Berliner Jargon Ey, die App und die Leute dahinter sind echt der Oberknaller! Wenn et jehn würde, würd' ick zu den 5 Sternen noch’n Sternchen druffpappen. Schulnote? Janz klar ‘ne 1+, weil se mir sogar so’n kleenet persönlichet Ding gleich mitjemacht haben. (Ick wollt, dass der Knopp über dem ausverkauft steht. Und denn hamse mir noch so’n kleenet Glöckchen empfohlen un gleich vom Support reingebaut.) Ihr seid echt dufte, ick bin richtich begeistert von der App. Dickes Danke dafür! find ICK jut

Dottie for Running

Sep 12, 2025  on Shopify

Great support to get set up - willing to hold my hand through the process. Shashank was extremely helpful

Southside Plants

Sep 04, 2025  on Shopify

Um WOW. I downloaded this app fully prepared to need to call in a developer to help me get it looking right on my site. Shashank from customer service was not only a real person (not a bot) but also quickly customized the button and the email sign-up form to match my branding, and helped me make sure my email was verified. This is the new gold standard for customer support. What else can I buy from you??? ;)

Jubai

Sep 03, 2025  on Shopify

Nous avons mis en place la version gratuite de ce plugin qui est top ! L'équipe a été pro-active en venant nous conseiller des améliorations de ce dernier sur notre shop. Quand le volume sera suffisant, nous passerons en version payante.

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