Excellent, the client is very nice.

Great service, great app and great pricing! Very easy to use and if there are any problems the team is fast and efficient in helping and guiding you through the process to fix any problems, can't fault this at all.

We've not had the app long but it seems to be working well so far and the support has been very good!

The team at Preorder, Back in Stock Duck are exceptional they go above and beyond with their approach to Customer support. I have also had great success in generating sales using the Ap's features.

The support team is insanely helpful and extremely responsive and the app is very user friendly! Highly recommend for small shop owners or small teams.

Had a really great experience with this app and customer service. They were super helpful! Really enjoying this app!

Very responsive! And they're actual humans not AI. The app works very well and is easy to use.

Quickest response and super attentive, so happy we are using this app. Everything we wanted!

Very easy to set up with instant access to help by Shopify chat

The best solution I’ve ever tried! Super easy to install with nothing complicated at all. The app works perfectly and does exactly what I need. Love that it's real human support — friendly, professional, and guiding me step by step through the setup. I’m very happy I found this app and decided to install it. Highly recommended!

Super easy to use and works flawlessly! The app not only sends notifications but also provides clear reports on which products have the most people waiting, plus an automated email sequence with both notification and reminder messages. What’s even better is that it also supports WhatsApp notifications, which adds an extra layer of convenience. The whole installation and setup took maybe 5 minutes. The support team is amazing — they reached out to me proactively, letting me know the app was running fine but suggested improving the look by moving the notification button and rounding its corners to better match my store’s design. And then they just did it for me! Absolutely excellent app and service. 5/5

Great app with outstanding customer support! Jignesh is absolutely awesome — professional, patient, and always willing to go the extra mile to help. He made the whole process smooth and stress-free, answering my questions quickly and clearly. I’m really impressed with both the app and the level of service provided. Highly recommend!

Todo ha sido perfecto, no tenía ninguna idea de como configurarlo pero el equipo de ayuda en seguida me escribió para ayudarme y él fue guiandome paso a paso! Srajan ha sido muy paciente y amable, y espero que esta mejora en la web nos ayude mucho. Gracias Srajan, sin ti no huboiera sabido!!

great tool!! works perfect!

Does the job well for preorders. Easy to manage and the support team is quick to help. Big thanks to the team for providing this at no cost.

Service was exceptionally great! Didnt expect such 1:1 service from just downloading an app needed for shopify. Jignesh from Peppyduck prompted me right when the app has been downloaded and assisted in all that he can to get the app working right. Replies are almost instant!

The setup is quick, and the notifications feel natural to customers since WhatsApp is widely used. For my clients, it has meant more recovered sales and better customer engagement without extra effort. If you manage Shopify stores for others, this is a smart tool to recommend it makes you look good to your clients because it directly drives revenue back into their business.

Amazing service 10/10!