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Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (398)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Why Israel?

Jan 30, 2026  on Shopify

“We needed a fast, reliable pre-order solution and this app delivered exactly that. Simple to set up, intuitive to use, and it worked flawlessly during a high-pressure period. Excellent support from the team — highly recommended.”

The Apothecary in Inglewood

Jan 28, 2026  on Shopify

Great app. I had some issues with customization on install; the team made ALL my requests happen with ease! Super happy with this app and the support!

Strick Addicts

Jan 27, 2026  on Shopify

the App works well, have only installed it, the support Team works with the speed of Light! Definitely recommend the App

Charlie Scott's

Jan 25, 2026  on Shopify

Shashank was quick, clear, and easy to work with. He checked our DNS records, confirmed everything had been set up correctly, and explained the process in simple terms. He also suggested adding a small bell icon to the “Notify me” button, implemented it straight away, and waited for my approval before closing the task. Communication was fast and professional throughout. No chasing, no confusion, just solid support and a good result. Very happy with the service and support from Peppyduck.

American Lineage

Jan 23, 2026  on Shopify

Do not waste your time with other back-in-stock apps. Most are either overpriced or lack real customization. This app is fairly priced and offers features others don’t, like showing a notify button without forcing customers to click an out-of-stock size first. On top of that the customer service is next level.

tiffriff studio

Jan 19, 2026  on Shopify

Great app with many useful features. I set up the basic free version, which works well for my needs so far. There are many hidden features and exciting upcoming ones. Even though I’m on the free version, when I chatted with Shashank, he was very respectful and supportive. I respect their effort.

Mommas Hive

Jan 18, 2026  on Shopify

The developers help is fantastic. They are at the ready and always looking for ways to improve their product. I love that I can offer my customers an easier way in knowing when something is a preorder!

Barumba Play

Jan 13, 2026  on Shopify

After installing the app, for some reason I had two checkout buttons. I contacted chat support and they resolved my issue within 10 mins. Fast & responsive. Now I can sell pre-orders smoothly! Thx

Tiled Tales

Jan 10, 2026  on Shopify

Not only I am super happy with the app (after lots of research on the best free app for the occasion) but when I panicked over a situation I caused when testing, Srajan was there for me to resolve it in 5 minutes - a big Thank you to the whole team.

BOCO Custom LLC

Jan 03, 2026  on Shopify

I needed help with setting up pre-order for the first time, and was assisted via chat immediately. This was great to have live support so I could post my pre-order special on social media right away. The app works as it should and there are exciting new features that get released soon. BONUS: After confirming that my pre-order was active, Shashank noticed the popup did not match my theme's color scheme and corrected it for me. WOW!

Sizeupp

Dec 18, 2025  on Shopify

The app and the customer service is exceptional. Any issues or concerns you have are immediately addressed and fixed as early as possible. Highly recommend to anyone looking to install an app like this.

Daybird

Dec 12, 2025  on Shopify

This app is easy to set up and use, and the customer service is great. Their onboarding flow was extremely user-friendly and easy to navigate. I connected with Shashank during the setup process with a couple questions and he was friendly, helpful, and efficient. He addressed all of my questions promptly and implemented any requested changes super fast. Highly recommend this app!

Xtend-Life Group - NZ

Dec 11, 2025  on Shopify

Probably the best support I've had from a Shopify app vendor! We had a unique out-of-stock situation that the team came up with a solution for within a day. Many thanks to Shashank, Jignesh, and the team.

Baja Racing Gear

Dec 08, 2025  on Shopify

Wow! What an app! Normally I go through a few apps before I find one that works. This one worked right out of the box! Shashank chimed into the chat within 3 minutes of me installing to ask if I needed help. I did, but to be honest, I could have figured it out on my own, just would have taken longer :). Highly recommended.

Kitty Up

Dec 07, 2025  on Shopify

We just installed the app and the thing that is really impressive with the team is that they are exceptionally helpful. I'm so thankful for the one on one help that I received from Shashank. Made the upload as painless as possible!

GRACEVERE

Nov 24, 2025  on Shopify

This app and the customer service is top notch! Jignesh was very helpful in helping me set everything up. This team is very responsive.

Meridian Watches

Nov 24, 2025  on Shopify

Using the back in sock features. Team is very responsive and helpful. Easy, intuitive interface. No complaints.

Soubret Pink Boutique

Nov 20, 2025  on Shopify

Well! The chat help is unbelievable and Shashank's Mother must be very proud that she has raised such a caring and professional son. He took ages to walk me through all my requirements and solved the problems created by myself with perfect patience. Thank you Shashank.

Air Supply

Nov 19, 2025  on Shopify

Srajan is a genius! His customer service was brilliant - we had a bit of a website problem linked to our DNS settings with Peppyduck and he solved it very quickly. Highly recommend Peppyduck. Hannah M

Air Supply

Nov 12, 2025  on Shopify

Shashank provided a great service and support - going above and beyond what was expected to ensure that the app was correctly installed and worked specifically for our ad campaign. Could not ask for better service and highly recommend the app. LFW - AirPro Sport

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