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Customer reviews: Back in stock, Notify me Duck

Develop by Peppyduck

Reviews (145)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Kirraganics

Apr 09, 2025  on Shopify

Srajan is the most helpful and polite gentleman, he has helped with two of my companies, Health Heiress and Kirraganics. Great app and the best support on the planet!!!

Sowears

Apr 04, 2025  on Shopify

Fantastic App & Exceptional Support! We've had a great experience using the WhatsApp Restock Alert app. It works seamlessly and is a must-have for any eCommerce brand looking to recover lost sales on out-of-stock products. What really stood out was their amazing customer support team — super responsive, quick to fix issues, and always helpful. The support alone makes this app worth it! Highly recommend this app to other Shopify store owners.

HBCU Leggings

Mar 31, 2025  on Shopify

The app is very ready to use and quick to set up. When I wanted to customize it a but further I was immediately connected to a co-founder who was extremely friendly and gave me clear help. I was all customized in a matter of minutes. I would highly recommend this app and A+ level support

STUDIODAFFA

Mar 30, 2025  on Shopify

Love this app so far! The inbuilt design tools for customising buttons and forms are incredibly easy to use. The customer service is on a whole other level – Srajan helped me take my customisations to the next level with such kindness and speed. I 100% recommend this app and can't wait to see the results start coming through.

FINAL RISE GEAR

Mar 28, 2025  on Shopify

Fantastic team that is proactively auditing your site to ensure a seamless integration and optimizing the font, branding and overall look of the button so it truly feels part of the theme. Very fast to help and reply as well. Can recommend with confidence.

ECD Germany

Mar 28, 2025  on Shopify

Wir haben eine App gebraucht, die die Kunden informiert, sobald ein Artikel wieder auf Lager ist. Hier gibt es die Option die Kunden per Email und/oder per WhatsApp zu benachrichtigen. Genau die Lösung, die wir gesucht haben. Alles ist sehr einfach konfigurierbar. Besonders der Support ist extrem schnell und hilfsbereit, selbst wenn man noch keinen zahlungspflichtigen Plan gebucht hat! Super App, super Support

Century Yuasa Batteries

Mar 27, 2025  on Shopify

Fantastic customer service, quick, responsive and professional. Even the free version of the app provides great functionality and service

Wilderwoofs

Mar 20, 2025  on Shopify

This app really impressed me! The setup was fast and straightforward, and it perfectly matches my theme while working exactly as expected. Plus, the support team is friendly and proactive, offering quick, reliable assistance. Highly recommended!

Select Cards

Mar 19, 2025  on Shopify

The best, quickest, friendliest, efficient, above and beyond customer support of any app, of any business, of any supplier, of ANYTHING i have ever touched in my life. < 2 min responses 24/7, and such flexibility and hands on understanding of our business. Exceptional and recommended. I am yet to ask why WhatsApp messages have differing costs around the world - but I am sure there is a good reason and that it will have a fill explanation :)

Arabic Parfums

Mar 19, 2025  on Shopify

Una aplicación excelente para avisar a los cliente cuando un producto vuelve a estar disponible. La cosa mas interesante es que también después de 24 horas, enviando otro recordatorio. También tengo que decir que la atención al cliente es fantástica. Harshil a resuelto todos mis problemas de configuración paso a paso y con muchísima paciencia. La recomiendo de todo corazón!!

Unique Flores

Mar 10, 2025  on Shopify

Super netter Kundenservice. Haben mir komplett beim einrichten der App alles Schritt für Schritt erklärt

ANTONIETA

Mar 10, 2025  on Shopify

Funciona muy bien. La atención al cliente es muy buena y rápida. La app nos ha ayudado a mejorar la experiencia de cliente mucho desde el primer día.

K Stars

Mar 08, 2025  on Shopify

Had help throughout the entire set up process and was able to receive advise on integrating the app with my domain and matching my website theme! Looking forward to testing out the app properly thank you!

Curl House

Mar 06, 2025  on Shopify

Excellent customer service and very responsive. They even reached out to me to fix the size of the 'notification box' to ensure that it was on-brand. Most importantly, in just a few days this app has allowed to capture dozens of emails of those interested in my out-of-stock products. So glad I added it to my shopify store!

Cozidaes

Feb 27, 2025  on Shopify

I'm really looking forward to using this app. So far the customer service has been great. Srajan walked me through the entire process and answered all my questions. Thank you for the great experience.

Zeya

Feb 24, 2025  on Shopify

I have just signed up for PeppyDuck and I couldn't be more pleased with this decision! Harshil was amazing; he was only a click away if I needed anything, and me being a novice to most things technical... Harshil was really needed. He gave me great advice and when I got stumped, he walked me through the process step-by-step. If you're a small business starting out or an already established business shopping around, I'd highly recommend PeppyDuck!!

SidecarTridge

Feb 23, 2025  on Shopify

Fantastic support by Harshil! I was able to setup my notifications and have them running in 10 minutes. Recommended!

EduKit Core

Feb 19, 2025  on Shopify

This App is BY FAR the best Back in Stock app out there! Great app, great customer service. Support is A+++++ I install this app on every store I manage!

REN HAIRCARE

Feb 18, 2025  on Shopify

So easy to use and set up your brand feel and voice! I feel this is an important part to capture these sales to target market back to when your product is back in stock! One important thing to a store owner is the support side is so quick, there to help with anything. Thankyou guys super happy.

SiaLinda.com

Feb 17, 2025  on Shopify

We recently installed the app and are still testing it. If the service is not accepted by our customers, then it is certainly not due to the app: it is super easy to set up and the support team did do what we couldn't do ourselves in no time at all. Srajan even proactively suggests what can be improved. 100% recommendation from us!

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