Taranker.Com Logo
Preorder, Back in stock Duck logo

Customer reviews: Preorder, Back in stock Duck

Develop by Shopify

Reviews (369)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Sizeupp

Dec 18, 2025  on Shopify

The app and the customer service is exceptional. Any issues or concerns you have are immediately addressed and fixed as early as possible. Highly recommend to anyone looking to install an app like this.

Daybird

Dec 12, 2025  on Shopify

This app is easy to set up and use, and the customer service is great. Their onboarding flow was extremely user-friendly and easy to navigate. I connected with Shashank during the setup process with a couple questions and he was friendly, helpful, and efficient. He addressed all of my questions promptly and implemented any requested changes super fast. Highly recommend this app!

Xtend-Life Group - NZ

Dec 11, 2025  on Shopify

Probably the best support I've had from a Shopify app vendor! We had a unique out-of-stock situation that the team came up with a solution for within a day. Many thanks to Shashank, Jignesh, and the team.

Baja Racing Gear

Dec 08, 2025  on Shopify

Wow! What an app! Normally I go through a few apps before I find one that works. This one worked right out of the box! Shashank chimed into the chat within 3 minutes of me installing to ask if I needed help. I did, but to be honest, I could have figured it out on my own, just would have taken longer :). Highly recommended.

Kitty Up

Dec 07, 2025  on Shopify

We just installed the app and the thing that is really impressive with the team is that they are exceptionally helpful. I'm so thankful for the one on one help that I received from Shashank. Made the upload as painless as possible!

GRACEVERE

Nov 24, 2025  on Shopify

This app and the customer service is top notch! Jignesh was very helpful in helping me set everything up. This team is very responsive.

Meridian Watches

Nov 24, 2025  on Shopify

Using the back in sock features. Team is very responsive and helpful. Easy, intuitive interface. No complaints.

Soubret Pink Boutique

Nov 20, 2025  on Shopify

Well! The chat help is unbelievable and Shashank's Mother must be very proud that she has raised such a caring and professional son. He took ages to walk me through all my requirements and solved the problems created by myself with perfect patience. Thank you Shashank.

Air Supply

Nov 19, 2025  on Shopify

Srajan is a genius! His customer service was brilliant - we had a bit of a website problem linked to our DNS settings with Peppyduck and he solved it very quickly. Highly recommend Peppyduck. Hannah M

Air Supply

Nov 12, 2025  on Shopify

Shashank provided a great service and support - going above and beyond what was expected to ensure that the app was correctly installed and worked specifically for our ad campaign. Could not ask for better service and highly recommend the app. LFW - AirPro Sport

SHIROKAI - WIDEBODY KITS THAT FIT

Nov 12, 2025  on Shopify

Using this app for couple of month, so far so good, didn't get a chance to use the email sending part yet for restocked items. Support is dedicated and proactive! Very helpful!

Buddycare

Nov 04, 2025  on Shopify

We’ve been using the Preorder, Back in Stock Duck app for a few months now and it’s been brilliant. Super easy to set up and works perfectly for managing preorders and notifying customers when items are back in stock. The interface is clean and intuitive, and it integrates seamlessly with our Shopify store. The support team is also amazing — quick to respond, friendly, and really helpful whenever we’ve had a question. It’s made a big difference to our store and customer experience. Highly recommend this app to anyone looking to manage preorders or restock alerts efficiently!

Desigros

Nov 04, 2025  on Shopify

The support that I got from these guys was out of this world! Direct one to one human conversation. Insanely helpful to set up at the initial stage. Thank you Ducks.

Arvor Life

Oct 26, 2025  on Shopify

I cannot recommend Peppyduck Preorders and Back in Stock enough! This app is everything I have been needing to manage preorders for my small business. The back in stock notifications have synced seamlessly with my brand email and the buttons (with help from the team!) look native to my theme which is an added bonus. The team behind this app are amazing. Their customer service is absolutely incredible - fast, friendly and genuinely invested in helping their users succeed. Every question I had was answered with care and attention and any issues (of my own creation!) have been dealt with so quickly. They really do go above and beyond. Please go use this app for your store! :)

IMbesharam.com

Oct 24, 2025  on Shopify

I really like the Back in stock and stock notification features. We are using in our website for a long time. The team is friendly and very helpful with any issues. Also share insights to increase usage of notify button.

EasyEat

Oct 22, 2025  on Shopify

Extremely helpful support from Shashank and the app works perfectly as we would have liked! Really happy and highly recommend to other businesses!

Wiggins Chandelier

Oct 17, 2025  on Shopify

Outstanding Pre-Order App and Exceptional Support PeppyDuck has been an excellent addition to my Shopify store. The app works seamlessly for managing pre-orders and provides a clean, professional look on my product pages. Setup was quick, and everything functions exactly as promised. What truly stands out is their support team — they were incredibly responsive and went above and beyond to help me customize the app, including removing the brand copyright and notification bell to perfectly align with my store’s design. I highly recommend PeppyDuck to any store owner looking for a reliable and well-supported pre-order solution.

Uhlan

Oct 15, 2025  on Shopify

Great service, great app and great pricing! Very easy to use and if there are any problems the team is fast and efficient in helping and guiding you through the process to fix any problems, can't fault this at all.

Destroy Or Die

Oct 15, 2025  on Shopify

We've not had the app long but it seems to be working well so far and the support has been very good!

Free Spirit

Oct 13, 2025  on Shopify

The team at Preorder, Back in Stock Duck are exceptional they go above and beyond with their approach to Customer support. I have also had great success in generating sales using the Ap's features.

Scroll to Top