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Customer reviews: Back in stock, Notify me Duck

Develop by Peppyduck

Reviews (131)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

Wilderwoofs

Mar 20, 2025  on Shopify

This app really impressed me! The setup was fast and straightforward, and it perfectly matches my theme while working exactly as expected. Plus, the support team is friendly and proactive, offering quick, reliable assistance. Highly recommended!

Select Cards

Mar 19, 2025  on Shopify

The best, quickest, friendliest, efficient, above and beyond customer support of any app, of any business, of any supplier, of ANYTHING i have ever touched in my life. < 2 min responses 24/7, and such flexibility and hands on understanding of our business. Exceptional and recommended. I am yet to ask why WhatsApp messages have differing costs around the world - but I am sure there is a good reason and that it will have a fill explanation :)

Arabic Parfums

Mar 19, 2025  on Shopify

Una aplicación excelente para avisar a los cliente cuando un producto vuelve a estar disponible. La cosa mas interesante es que también después de 24 horas, enviando otro recordatorio. También tengo que decir que la atención al cliente es fantástica. Harshil a resuelto todos mis problemas de configuración paso a paso y con muchísima paciencia. La recomiendo de todo corazón!!

Unique Flores

Mar 10, 2025  on Shopify

Super netter Kundenservice. Haben mir komplett beim einrichten der App alles Schritt für Schritt erklärt

ANTONIETA

Mar 10, 2025  on Shopify

Funciona muy bien. La atención al cliente es muy buena y rápida. La app nos ha ayudado a mejorar la experiencia de cliente mucho desde el primer día.

K Stars

Mar 08, 2025  on Shopify

Had help throughout the entire set up process and was able to receive advise on integrating the app with my domain and matching my website theme! Looking forward to testing out the app properly thank you!

Curl House

Mar 06, 2025  on Shopify

Excellent customer service and very responsive. They even reached out to me to fix the size of the 'notification box' to ensure that it was on-brand. Most importantly, in just a few days this app has allowed to capture dozens of emails of those interested in my out-of-stock products. So glad I added it to my shopify store!

Cozidaes

Feb 27, 2025  on Shopify

I'm really looking forward to using this app. So far the customer service has been great. Srajan walked me through the entire process and answered all my questions. Thank you for the great experience.

Zeya

Feb 24, 2025  on Shopify

I have just signed up for PeppyDuck and I couldn't be more pleased with this decision! Harshil was amazing; he was only a click away if I needed anything, and me being a novice to most things technical... Harshil was really needed. He gave me great advice and when I got stumped, he walked me through the process step-by-step. If you're a small business starting out or an already established business shopping around, I'd highly recommend PeppyDuck!!

SidecarTridge

Feb 23, 2025  on Shopify

Fantastic support by Harshil! I was able to setup my notifications and have them running in 10 minutes. Recommended!

EduKit Core

Feb 19, 2025  on Shopify

This App is BY FAR the best Back in Stock app out there! Great app, great customer service. Support is A+++++ I install this app on every store I manage!

REN HAIRCARE

Feb 18, 2025  on Shopify

So easy to use and set up your brand feel and voice! I feel this is an important part to capture these sales to target market back to when your product is back in stock! One important thing to a store owner is the support side is so quick, there to help with anything. Thankyou guys super happy.

SiaLinda.com

Feb 17, 2025  on Shopify

We recently installed the app and are still testing it. If the service is not accepted by our customers, then it is certainly not due to the app: it is super easy to set up and the support team did do what we couldn't do ourselves in no time at all. Srajan even proactively suggests what can be improved. 100% recommendation from us!

Deiji Studios

Feb 11, 2025  on Shopify

The team are so lovely, helpful and accomodating. They don't currently have weekly automatic stat updates but have told me they now plan to add this.

SAMANTÉ!

Feb 06, 2025  on Shopify

La mejor opción sin duda! He provado con muchas apps, algunas gratis y otras con versión gratuita, y esta es la que mejor funciona, la más sencilla de configurar y con un equipo de soporte que es un verdadero encanto.

Pine and Pangolin

Feb 01, 2025  on Shopify

This app is fantastic. It looks great and is super simple to use. The customer support chat is quick and efficient. These guys do a great job with support.

Mexico By Hand

Jan 30, 2025  on Shopify

So far it has been great working with Peppyduck. VERY responsive and helpful customer service, and the app is exactly what I needed.

Natali The Label

Jan 28, 2025  on Shopify

Amazing support! The team is always helpful, offering great suggestions to improve your setup and going above and beyond to ensure everything is perfect

RENBY | DESIGN LOVERS

Jan 25, 2025  on Shopify

Good service. Quick response. Also works well with other apps and doesn't cause any issues that affect functionality

Carnival Savers

Jan 19, 2025  on Shopify

Amazing customer support! These guys reached out to me while I was making adjustments and asked if they could customize the app to fit better with my theme. Great job - looking forward to seeing results as soon as our store goes live!

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