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Customer reviews: Back in stock, Notify me Duck

Reviews (190)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

JISORA

Jun 11, 2025  on Shopify

Excellent App & Support! We've had a great experience using the Back in Stock app by Peppyduck. The setup was smooth, and the "Notify Me" feature works exactly as we wanted — both email and WhatsApp alerts are functioning perfectly. The support team was incredibly responsive and even customized the form to match our brand by removing external branding. Special thanks to Shashank for the quick and professional assistance throughout the setup. Highly recommended for any store looking to recover lost sales from out-of-stock products!

Tobacco Lifestyle, Lucky Time Enterprises Limited

Jun 09, 2025  on Shopify

Prateek from Peppyduck assisted in a very quick and efficient setup of Notify me Duck! His assistance was invaluable as he went the extra mile to also assist in styling the app identical to our style. Notify me Duck is essential in getting direct emails out to consumers on your Notify list. An effective and efficient solution for re-stocking notifications. Tobaccolifestyle

OnlyScrews

Jun 07, 2025  on Shopify

Really helpful support! Will review the product in 7 days and add more ot this review about the product -> usability, customisation and costing.

PRO SUPPLY | B2B Nutrition Wholesale

Jun 04, 2025  on Shopify

The customer support is excellent. They reply super fast and they help you with customizations like button design and positioning on the product page. You can translate the button and notifications to multiple languages. The app looks like its built in to your theme. Super happy!

AtemAuszeit

Jun 04, 2025  on Shopify

Super App bisher und mega Service. Obwohl ich tatsächlich nur den kostenlosen Plan habe, wurde mir direkt persönlich weitergeholfen beim instalieren und mein Problem innerhalb weniger Minuten gelöst. Ich war erst skeptisch mit wem (oder was) ich da chatte- aber es menschelte und war einfach nur top! Danke

Orford Refrigeration

May 28, 2025  on Shopify

We have been running the app for a few weeks now with no issues. Easy setup and looks great. Tech support is great and very helpful. The only thing it doesn't have that we need is a notification email sent to us when someone requests the notify me button. That way without constantly checking in on the reports we can be notified and use that as a lead for an offline sale because we deal with large products in small quantities this would be useful to us.

STRINGERPRO.COM

May 27, 2025  on Shopify

This "Back in Stock" app has been an absolute game-changer for our Shopify store! Before installing it, we were constantly missing out on sales from customers who wanted items that were temporarily out of stock. Now, with just a few clicks, our customers can easily sign up for notifications, and as soon as an item is restocked, they get an instant alert. The setup was incredibly straightforward and intuitive, even for someone not super tech-savvy. The integration with our store was seamless, and it looks fantastic on both desktop and mobile. What truly sets this app apart is its effectiveness. We've seen a noticeable increase in sales conversions from previously out-of-stock items, and our customer satisfaction has soared. Customers appreciate being kept in the loop and having the opportunity to purchase items they truly want. It's transformed a potential lost sale into a guaranteed one. The support team is also fantastic – responsive and helpful if you ever have a question. If you're looking to recover lost sales, improve customer experience, and boost your revenue, do yourself a favor and install this app immediately. It pays for itself many times over! Highly, highly recommend!

RedMonkey Sports

May 25, 2025  on Shopify

Awesome service and awesome app! These guys are johnny on the spot with helping. Highly recommend and wish more apps and companies were the say! A+++++++

Dotique

May 23, 2025  on Shopify

Brilliant app – and the fastest, kindest support I’ve had! The app works exactly as promised — easy to set up and customers love being able to sign up for back-in-stock alerts. What really stood out, though, was the customer service. I had a couple of questions and the support team got back to me immediately with helpful, clear advice. Friendly, efficient, and genuinely supportive — such a rare find. Highly recommend both the app and the team behind it!

Louise's Crafts & Gifts

May 22, 2025  on Shopify

Absolutely Brilliant App & Exceptional Support! I needed an app that could add a “Notify Me When Back in Stock” button and also send emails to customers once products were available again. I came across this one and decided to give it a try. I’m not the most tech-savvy person, but after downloading it and following the instructions, I got a message from a real person offering help—amazing! I mentioned that the button was sitting too far down on my website and asked if they could point me in the right direction to move it. To my surprise, they said “No problem, I’ll do it for you.” Not only did they move the button exactly where I wanted it, but they also matched the font to my site and even rounded the corners to make it look perfect. How they did it, I have no idea—but the service was truly above and beyond. Highly recommend this app to anyone looking for a simple, effective solution with outstanding support!

Play Spark

May 19, 2025  on Shopify

This app was exactly what we needed. Simple and to the point. The customer service was incredible. The staff was able to match this app exactly to my storefront in a matter of minutes. I love how easy and hands off the whole process was. Would recommend!

Macrame Spaghetti

May 15, 2025  on Shopify

Absolutely amazing service. Srajan has been very knowledgeable and helpful. He went on to look into another app trying to solve my question. He went beyond of my expectations. I hope we can work together for a long time. Thank you!

Haven Herbs

May 10, 2025  on Shopify

This app has worked really well for our shop AND when I had an issue, I was connected to a super helpful human (thanks, Shashank!) within 5 minutes and even though the issues NOT with the app, he helped me fix it anyway! Then he went on to remove the app's branding which I did not need since I am on a paid plan. To summarize: great app, great support, and wourd totally recommend.

NH Stoffe

May 09, 2025  on Shopify

Very great and fast support and helpful app! The option to also be notified via WhatsApp is amazing and groundbreaking.

Eat My Face

May 07, 2025  on Shopify

Great product. It was easy to set up and it automatically emailed everybody once our inventory was back in stock. They also have really good customer service.

Sarron

May 07, 2025  on Shopify

We couldn't find a good solution to send back-in-stock whatsapp notifications and then found this app. It works as promised. We can track purchases and add to carts coming from the back-in-stock notifications sent. Pretty happy with it so far.

PACO MADAMO

May 07, 2025  on Shopify

Working perfectly! The 'Back in Stock – Notify Me' Duck App offers 30 email and WhatsApp alerts, which are ideal for demo purposes. We’re impressed with the app’s functionality—use it to boost your sales by 2X!. The support team is also very nice and understanding.

Reina Olga

May 07, 2025  on Shopify

Great app! Easy to use, effective in notifying customers when a product is back in stock, and visually well integrated with our website. But the real highlight is the customer support — always super helpful, friendly, and quick to respond to any questions or requests. Absolutely recommended!

PEGGY HARTANTO

May 06, 2025  on Shopify

Straightforward and easy to set up! The team is fast response and helped me to set up in few minutes.

Tem(p)s Libre ( par nature )

Apr 30, 2025  on Shopify

Je ne suis que dans l'utilisation gratuite pour le moment ! Mais elle est déjà très bien faite ! Très peu de présence du constructeur sur le site, le bouton est très beau et le chat pour m'aider vraiment très bien !! merci encore

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