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Customer reviews: Back in stock, Notify me Duck

Reviews (230)

Overall rating
5

What Merchants Think

Merchants have overwhelmingly positive feedback for the "Back in stock, Notify me Duck" app. Users consistently highlight its ease of installation, user-friendly interface, and impressive functionality in providing stock notifications. Furthermore, the exceptional customer service, noted for its speed and effectiveness, is a standout feature that's frequently mentioned in reviews. Many users also appreciate the app's reasonable pricing and seamless integration with other platforms.

Key Strengths

  • Exceptional customer support that is quick, responsive, and proactive.
  • Easy to install and use, with an intuitive user interface.
  • Effective in sending stock notifications, enhancing sales and customer re-engagement.
  • Reliable integration with existing systems and apps.
  • Affordable pricing with excellent value for money.
  • Customizable notifications, including WhatsApp notifications.

Common Concerns

  • Occasional issues with initial setup requiring support intervention.
  • Some users mentioned needing minor customizations, but these were quickly resolved by the support team.

Final Thoughts

Overall, "Back in stock, Notify me Duck" is highly recommended by merchants for any e-commerce store needing a reliable and effective solution for stock notifications. The app’s seamless functionality, combined with outstanding customer support, makes it a valuable tool for enhancing customer satisfaction and sales.

ELLIS FAAS COSMETICS

Jul 21, 2025  on Shopify

Great support from this app! They set up custom buttons and widget layout to match website right away - where other back in stock apps have failed. Great work and thank you!

Sting & Snout Bindery

Jul 20, 2025  on Shopify

Very useful and effective tool for what i need. The team also reached out to help me edit the button to match my website more

Paintings For Hummingbirds

Jul 17, 2025  on Shopify

Srajan was super helpful, patient and informative. He made the experience of navigating a new tool much easier than it otherwise could have been.

TokyoToys

Jul 15, 2025  on Shopify

Jignesh was super friendly and really helpful when getting me all set up. The integration was super easy and simple to do. Great choice!

Clearly Loved Pets

Jul 10, 2025  on Shopify

I switched to this app from another stock notification app that was over priced. This one is actually set-up better and more intuitive to use. It doesn't have a couple of features of the higher priced one but they weren't super important anyway. I feel like overall I got more for less. It's good deal for the cost and the support from Srajan and the Peppyduck team is top notch. Highly recommend!

GLAM MODA

Jun 21, 2025  on Shopify

Great app! Easy to use, effective in notifying customers when a product is back in stock, and visually well integrated with our website.

Chanabana

Jun 20, 2025  on Shopify

easy set up, great customer service - even to giving some tips and tricks to help boost conversion.

the evening sun, the morning moon

Jun 19, 2025  on Shopify

Super simple process to add on, amazing customer service - Srajan was a superstar in customising all the options/designs to perfectly match my website's theme. Can't recommend enough! :)

XILIA XU

Jun 18, 2025  on Shopify

Game changer for my store to allow customers to sign up and build hype when a product is available. Super fast support, had a question last night and the team helped me straight away.

Cedar Bridge Botanicals

Jun 17, 2025  on Shopify

Support lied to me on capabilities and when they presented the "evidence" to support their side, the rest of the paragraph they screenshot and sent my way, passed the highlighted portion, was in support of what I was asking, which is highlighted in their capabilities regarding emails in the payment plans. 100% do NOT recommend. Offered no support when I asked the tech to read the rest of the paragraph he sent me. Terrible.

متجر توب جيت

Jun 17, 2025  on Shopify

Thank you, I have downloaded the application on my Shopify store, it works perfectly and the support team was very helpful to me, the application serves me a lot and is very convenient, I can't do without it, thank you.

JISORA

Jun 11, 2025  on Shopify

Excellent App & Support! We've had a great experience using the Back in Stock app by Peppyduck. The setup was smooth, and the "Notify Me" feature works exactly as we wanted — both email and WhatsApp alerts are functioning perfectly. The support team was incredibly responsive and even customized the form to match our brand by removing external branding. Special thanks to Shashank for the quick and professional assistance throughout the setup. Highly recommended for any store looking to recover lost sales from out-of-stock products!

Tobacco Lifestyle, Lucky Time Enterprises Limited

Jun 09, 2025  on Shopify

Prateek from Peppyduck assisted in a very quick and efficient setup of Notify me Duck! His assistance was invaluable as he went the extra mile to also assist in styling the app identical to our style. Notify me Duck is essential in getting direct emails out to consumers on your Notify list. An effective and efficient solution for re-stocking notifications. Tobaccolifestyle

OnlyScrews

Jun 07, 2025  on Shopify

Really helpful support! Will review the product in 7 days and add more ot this review about the product -> usability, customisation and costing.

PRO SUPPLY | B2B Nutrition Wholesale

Jun 04, 2025  on Shopify

The customer support is excellent. They reply super fast and they help you with customizations like button design and positioning on the product page. You can translate the button and notifications to multiple languages. The app looks like its built in to your theme. Super happy!

AtemAuszeit

Jun 04, 2025  on Shopify

Super App bisher und mega Service. Obwohl ich tatsächlich nur den kostenlosen Plan habe, wurde mir direkt persönlich weitergeholfen beim instalieren und mein Problem innerhalb weniger Minuten gelöst. Ich war erst skeptisch mit wem (oder was) ich da chatte- aber es menschelte und war einfach nur top! Danke

Orford Refrigeration

May 28, 2025  on Shopify

We have been running the app for a few weeks now with no issues. Easy setup and looks great. Tech support is great and very helpful. The only thing it doesn't have that we need is a notification email sent to us when someone requests the notify me button. That way without constantly checking in on the reports we can be notified and use that as a lead for an offline sale because we deal with large products in small quantities this would be useful to us.

STRINGERPRO.COM

May 27, 2025  on Shopify

This "Back in Stock" app has been an absolute game-changer for our Shopify store! Before installing it, we were constantly missing out on sales from customers who wanted items that were temporarily out of stock. Now, with just a few clicks, our customers can easily sign up for notifications, and as soon as an item is restocked, they get an instant alert. The setup was incredibly straightforward and intuitive, even for someone not super tech-savvy. The integration with our store was seamless, and it looks fantastic on both desktop and mobile. What truly sets this app apart is its effectiveness. We've seen a noticeable increase in sales conversions from previously out-of-stock items, and our customer satisfaction has soared. Customers appreciate being kept in the loop and having the opportunity to purchase items they truly want. It's transformed a potential lost sale into a guaranteed one. The support team is also fantastic – responsive and helpful if you ever have a question. If you're looking to recover lost sales, improve customer experience, and boost your revenue, do yourself a favor and install this app immediately. It pays for itself many times over! Highly, highly recommend!

RedMonkey Sports

May 25, 2025  on Shopify

Awesome service and awesome app! These guys are johnny on the spot with helping. Highly recommend and wish more apps and companies were the say! A+++++++

Dotique

May 23, 2025  on Shopify

Brilliant app – and the fastest, kindest support I’ve had! The app works exactly as promised — easy to set up and customers love being able to sign up for back-in-stock alerts. What really stood out, though, was the customer service. I had a couple of questions and the support team got back to me immediately with helpful, clear advice. Friendly, efficient, and genuinely supportive — such a rare find. Highly recommend both the app and the team behind it!

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