B2Chat

Develop by Shopify

$4.99

/ Month

Free plan available 7 Days Free Trial

Centraliza y mejora la atención al cliente en Shopify con B2Chat.

Sync contacts

Automate messages

Manage multiple agents

Centralize conversations

Quick personalized responses

About B2Chat

Launched Mar 02, 2025

Built by Shopify

Address

Stockowners Office Park, Greendale Park, Howick, NL, 3290, ZA

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

B2Chat: Conecta tu tienda con WhatsApp

Conecta tu tienda Shopify con B2Chat y ofrece una experiencia de atención al cliente excepcional. Centraliza tus conversaciones, sincroniza contactos y automatiza mensajes para mantener la comunicación fluida y eficiente. Optimiza cada interacción para aumentar tus ventas y fidelizar a tus clientes desde una sola plataforma.

Conecta automáticamente los contactos entre Shopify y WhatsApp.
Gestiona todas tus conversaciones en un solo lugar, con múltiples agentes.
Ahorra tiempo con respuestas automáticas para preguntas frecuentes.
Responde de manera rápida y personalizada para fidelizar clientes.
Facilita la comunicación efectiva en WhatsApp y otros canales clave.

Pros

Centralizes customer conversations across multiple platforms.
Automates messaging to improve efficiency.
Syncs contacts between Shopify and WhatsApp automatically.
Allows management of conversations in one place, even with multiple agents.
Provides quick and personalized responses to foster customer loyalty.
Facilitates effective communication on WhatsApp and other key channels.
Optimizes customer interactions to potentially increase sales.

Cons

Depends on an existing Shopify store setup, limiting use to Shopify users.
May require substantial onboarding for businesses unfamiliar with multi-platform communication tools.
Automated responses may lack the nuance needed for complex customer queries.
Potential integration issues depending on the complexity of the business's existing tech stack.